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City Express by Marriott Chetumal

3.0 star property
Chetumal comfortable hotel connected to a shopping centre

Choose dates to view prices

Photo gallery for City Express by Marriott Chetumal

Lobby
Property amenity
In-room safe, desk, iron/ironing board, free WiFi
Superior Room, 1 Queen Bed with Sofa bed
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking included
  • GymGymGym

Explore the area

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084
  • Popular LocationPayo Obispo Zoo4 min drive
  • Popular LocationPalacio Municipal De Othon P. Blanco6 min drive
  • Popular LocationChetumal Ferry Terminal7 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)7 min drive

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool
Fiesta Inn Chetumal Hotel
Pool
Free airport shuttle
Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$177
for 1 night
includes taxes & fees
12 June - 13 June
Fiesta Inn Chetumal Hotel

About the area

Chetumal

At City Express by Marriott Chetumal, you'll be connected to a shopping centre and 2.2 km (1.4 mi) from Payo Obispo Zoo. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of a free area shuttle. .Attractions in proximity to this 3-property class Chetumal hotel include Laguna Bacalar Ecological Park and Lake Bacalar.

What's nearby

  • Payo Obispo Zoo - 4 min drive
  • Museum of Maya Culture - 5 min drive
  • Palacio Municipal De Othon P. Blanco - 6 min drive
  • Explanada de la Bandera - 6 min drive
  • Chetumal Ferry Terminal - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • McDonald's - 4 min walk
  • Vips - 5 min walk
  • Restaurante Panda Express - 7 min walk
  • Sergio's Pizzas - 7 min walk
  • El Paisa - 8 min walk

About this property

City Express by Marriott Chetumal

Chetumal comfortable hotel connected to a shopping centre
City Express by Marriott Chetumal offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A free area shuttle within 10 km is available. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Chetumal. Free self parking is available.

This 3-star Chetumal hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • 1 conference room
City Express by Marriott Chetumal offers 109 air-conditioned accommodations, with a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Building
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

What is the cancellation policy at City Express by Marriott Chetumal?

City Express by Marriott Chetumal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Chetumal?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Chetumal on 7 June 2024 start from AU$145.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Chetumal?

Yep, City Express by Marriott Chetumal has a free self car park.

Are there any beaches close to City Express by Marriott Chetumal?

The closest beach to City Express by Marriott Chetumal is Dos Mulas (4.5 km).

Does City Express by Marriott Chetumal have a pool?

City Express by Marriott Chetumal has an outdoor pool.

Does City Express by Marriott Chetumal serve breakfast?

Yep, free buffet breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at City Express by Marriott Chetumal?

No, City Express by Marriott Chetumal does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Chetumal?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Chetumal?

No, only service animals are allowed.

City Express by Marriott Chetumal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 271 out of 734 reviews" "
Rating 8 - Good. 277 out of 734 reviews" "
Rating 6 - Okay. 117 out of 734 reviews" "
Rating 4 - Poor. 33 out of 734 reviews" "
Rating 2 - Terrible. 36 out of 734 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David, Spanish Lookout

Liked: Staff & service
Location is good. Breakfast was a pretty good selection
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

8/10 Good

Kevanna

Liked: Staff & service
Great location walking distance from the mall, very helpful staff, beautiful atmosphere.
Stayed 1 night in Dec 2023

2/10 Terrible

JUAN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so busy according to them that they have no time to welcome you. I dislike this place.
Stayed 1 night in Feb 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Easy access near some good optins
Stayed 4 nights in Jan 2024

6/10 Okay

ROBERT

Stayed 1 night in Jan 2024

10/10 Excellent

Norma, New Lenox

Travelled with family
Liked: Cleanliness, staff & service
The place is clean but the room did not have hand towel or face cloth only had 2 worn greyish white -from repeated use bad laundry towel . Time for new towels . Bad worn flat pillows . Otherwise avg hotel I expected better from a Marriott bran hotel
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Jan 2024

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Like that the walking distance from the Mall. The pool needed to be clean as it had a lot of leaves on it. Wish there was a refrigerator in the room.
Stayed 3 nights in Jan 2024