See all properties
Save

Hotel Juliet

3.0 star property
Hotel in Chetumal with 24-hour front desk and restaurant

Photo gallery for Hotel Juliet

Stroll through a tranquil oasis surrounded by lush greenery and a serene pathway.
Relax in a serene space with a large bed, a black headboard, and a window offering a view.
Relax in a cozy seating area with a comfortable sofa, desk, and TV.
Hotel Juliet features a charming exterior with a balcony and glass railings.
Experience a tropical getaway in our vibrant lobby, featuring a stunning mural and a warm, inviting atmosphere.

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪2 min walk‬
  • Chetumal Ferry Terminal
    ‪16 min walk‬
  • Palacio de Gobierno
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

About the area

Chetumal

Hotel Juliet puts you in the heart of Chetumal, within steps of Museum of Maya Culture and Museo de la Ciudad. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Arquelin, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of limited parking. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.2 km
  • Explanada de la Bandera - 15 min walk - 1.3 km
  • Chetumal Ferry Terminal - 16 min walk - 1.4 km
  • Palacio de Gobierno - 16 min walk - 1.4 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Hotel Juliet

Hotel in Chetumal with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Juliet also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 37 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Juliet offers 37 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Dine al fresco in style with tables and chairs set amidst lush greenery and a vibrant urban backdrop.

Hotel Suites Arges - Centro Chetumal

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 485 reviews
The price is AU$74
includes taxes & fees
5 Aug - 6 Aug
Hotel Suites Arges - Centro Chetumal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arquelin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Juliet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Juliet?

Hotel Juliet offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Juliet?

Yep, Hotel Juliet has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Juliet?

The closest beach to Hotel Juliet is Dos Mulas (2 km).

What makes Hotel Juliet a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Juliet.

Is there a free airport shuttle available at Hotel Juliet?

No, Hotel Juliet does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Juliet?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Juliet?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel Juliet?

No, pets and service animals are not allowed.

Hotel Juliet Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 117 reviews
Rating 8 - Good. 48 out of 117 reviews
Rating 6 - Okay. 17 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 6 out of 117 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Staff & service, amenities, property conditions & facilities
Only a 3 start hotel but it was clean, quiet and they allowed me to take possession of my room several hours before 3 pm. I had a very early flight and arrived at the hotel at 9 am. Was sleeping by 930. I’ll be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Safe Good location
Stayed 1 night in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Ceon

Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

8/10 Good

Alba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

2/10 Terrible

Shumari

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not friendly Nor Accommodating

The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

6/10 Okay

Terence

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

8/10 Good

Shumari

Travelled with group
Liked: Staff & service

Decent for short term stay

The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Stayed 2 nights in Jul 2023

8/10 Good

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Ceon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Excellent customer service.

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good enough

Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Stayed 6 nights in May 2022

8/10 Good

Martha C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, easy check in, well located.
Stayed 2 nights in Mar 2022

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
Stayed 8 nights in Dec 2021

8/10 Good

marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms

Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great location, great value for money, and clean. Good for an overnight stay in Chetumal
Stayed 2 nights in Dec 2019

10/10 Excellent

Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and service

I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Chetu, Chetumal Mexico

Travelled with partner
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
Stayed 1 night in Sep 2019