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Hotel Real Azteca

3.0 star property
Central hotel connected to a shopping centre in Chetumal with free breakfast

Photo gallery for Hotel Real Azteca

Standard Room, 2 Double Beds
Food and drink
Lobby sitting area
Staircase
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
Calle Belice 186, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪3 min walk‬
  • Place, Explanada de la Bandera
    ‪16 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪18 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Cable channels
Desk
Daily housekeeping
Air-conditioning
Ceiling fan
Cable channels
Flat-panel TV
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
Individually decorated
Air-conditioning
Ceiling fan
Private bathroom
Cable channels
Flat-panel TV
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Cable channels
Desk
Daily housekeeping
Air-conditioning
Ceiling fan
Cable channels
Flat-panel TV
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chetumal

Hotel Real Azteca puts you in the heart of Chetumal, connected to a shopping centre and within just a 10-minute stroll of Museum of Maya Culture and Museo de la Ciudad. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find luggage storage. Each morning free breakfast is served. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Museum of Maya Culture - 3 min walk - 0.3 km
  • Explanada de la Bandera - 16 min walk - 1.4 km
  • Fisherman's Fountain - 18 min walk - 1.5 km
  • Chetumal Ferry Terminal - 18 min walk - 1.5 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Antojitos Gloria - ‬5 min walk
  • ‪La Peninsula - ‬4 min walk
  • ‪Restaurante " Los Cocos - ‬5 min walk
  • ‪Restaurante el Vaticano - ‬1 min walk
  • ‪Capital Plaza Hotel - ‬4 min walk

About this property

Hotel Real Azteca

Central hotel connected to a shopping centre in Chetumal with free breakfast
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.
  • 16 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Dining venue
Hotel Real Azteca offers 16 air-conditioned accommodations with free toiletries and a ceiling fan. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Real Azteca Chetumal
Hotel Real Azteca
Real Azteca Chetumal
Real Azteca
Hotel Real Azteca Chetumal, Mexico - Quintana Roo
Hotel Real Azteca Hotel
Hotel Real Azteca Chetumal
Hotel Real Azteca Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Real Azteca?

Hotel Real Azteca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Real Azteca?

Yep, Hotel Real Azteca has a free self car park.

Are there any beaches close to Hotel Real Azteca?

The closest beach to Hotel Real Azteca is Dos Mulas (2.1 km).

Does Hotel Real Azteca serve breakfast?

Sure does, complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Real Azteca?

No, Hotel Real Azteca does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Real Azteca?

Yep, you can grab a meal at Hotel Real Azteca's onsite restaurant.

What time are check-in & check-out at Hotel Real Azteca?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Hotel Real Azteca?

No, pets are not allowed.

Hotel Real Azteca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 119 reviews
Rating 8 - Good. 44 out of 119 reviews
Rating 6 - Okay. 29 out of 119 reviews
Rating 4 - Poor. 10 out of 119 reviews
Rating 2 - Terrible. 5 out of 119 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

EV

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal! Central location. Comfortable and clean.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Marlon

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except, that the room door needs to be more secure. It only has regular door nob with lock and the door has a gap when it's closed, which is easily opened by a phone card. The door needs to have a bolt lock. I didn't feel safe to leave my laptop inside the room while I am away.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Gerhwin, Belize

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A good basic hotel.

The hotel itself was fine but the trucks etc beside the hotel delivering, for example, water were very noisy.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really worth the money

Excellent amazing service clean overall well located
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

It was ok.

The hotel is convenient is located a little off the main but in walking distance.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel for one night - good value

Excellent stay for one night. Quick efficient check in. Spacious and clean room. Good WiFi. Shower could do with improving - it was a little difficult to set the correct water temperature.

8/10 Good

ron, grande paririe Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for most things and taxis

Looked a bit rough on outside..but very clean room..and very nice bed...

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, and in the downtown

Very friendly and helpful staff.

8/10 Good

Southaphone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, comfortable, far from ADO station

We stopped in Chetumal twice as a transitional location between Mexico and Belize, both times at Hotel Real Azteca. The first night we arrived, there was a large cockroach on its back right outside our door. That should've been a bad sign for more to come, but it wasn't. We stayed in the same room on both visits, and both times the room was in great condition, clean and comfortable. The bed is extremely big, you can probably fit 4 people on it. The shower pressure was wonderfully strong with good hot water, which is hard to find in budget hotels throughout Mexico. Staff was always helpful and friendly. FYI, the hotel is a 40-minute walk from ADO bus station which isn't bad except it was pretty hot and humid in Chetumal when we were there.

6/10 Okay

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is a problem.

8/10 Good

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money

For a one night stay this was a great value for the money. Comfortable stay, nice/friendly staff and good location.

6/10 Okay

Heather, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Good Hotel for travelling through

Hotel was clean and had all ameneities needed. Our breakfast was supposed to be included but they did not have anything available until 7:30am which was too late for our schedule.

10/10 Excellent

Katiebelle, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

My boyfriend and I stayed at Hotel Real Azteca last night and had a very great experience. There was a mix up with our reservation when we got to the hotel but the staff helped us sort it out immediately. The owner came down to help and made sure everything worked out. Overall we had a great experience and the room was clean and super comfortable. We will absolutely stay again!!

8/10 Good

art, Midlothian VA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice room, staff & city

The owner, son & staff were very helpful. It was a great experince to be imersed in the local culture. Few english speaking tourists are in the area. The Mayan musuem was just across the steet as well as a huge market. The walk down Ave. de Heroes to the water was pleasent. A bus ride to the nearby fishing village of Calderita was fun. A collectivo taxi to the beautiful Laguana Bacalara and town was a good day trip. Next time I stay here I will go to the Mayan ruin just north of Caldarita. I was lucky and received a renovated room. New AC, tiled shower, bathroon, flat screen, WiFi OK, really strong around lobby. I stayed here four nights. I should have stayed a fifth.

8/10 Good

Angélica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relación precio calidad, excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suemy Margarita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jorge j

Stayed 2 nights in May 2022