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Bacalar Lagoon Resort

3.0 star property
Beachfront hotel for sun and fun

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Photo gallery for Bacalar Lagoon Resort

Property grounds
View from room
Property grounds
1 bedroom
Local and international cuisine
Reviews
8.2

Very good

Popular amenities

  • On private beachOn private beachOn private beach
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Camino Costero Lote 21, Pedro A. Santos, QROO, 77923
  • Popular LocationLake Bacalar3 min walk
  • Popular LocationChacchoben Ruins23 min drive
  • Popular LocationLaguna Bacalar Ecological Park42 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)76 min drive

Room options

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Highlights

Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 49 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Villa, 1 Queen Bed, Terrace

1 bedroom

Villa, 1 Queen Bed, Terrace

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Terrace, Waterfront

1 bedroom

Villa, 2 Bedrooms, Terrace, Waterfront

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 36 sq m
  • Lagoon view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Kapok Bacalar – Plant Based Hotel
Breakfast included
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (7)
The price is AU$323
for 1 night
includes taxes & fees
10 June - 11 June
Kapok Bacalar – Plant Based Hotel

About the area

Pedro A. Santos

At Bacalar Lagoon Resort, you'll be 0.2 km (0.2 mi) from Lake Bacalar and 14.6 km (9.1 mi) from Chacchoben Ruins. Highlights at this beachfront hotel include a private beach, a restaurant and free self-parking. .The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy access to kayaking and snorkelling. Added amenities include free Wi-Fi in public areas, a terrace and a garden. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .In proximity to this 3-property class Pedro A. Santos hotel you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 3 min walk
  • Chacchoben Ruins - 23 min drive
  • Laguna Bacalar Ecological Park - 42 min drive
  • Municipal Spa of Bacalar - 44 min drive
  • Cenote Cocalitos - 46 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 76 min drive

Restaurants

  • Jugo de Piña - 16 min drive
  • Tacos Hernandez - 25 min drive
  • Tah Estrada Alberto - 25 min drive
  • Laguna Azul - 10 min drive

About this property

Bacalar Lagoon Resort

Beachfront hotel for sun and fun
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Bacalar Lagoon Resort with activities such as snorkelling and kayaking.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free.

This 3-star Pedro A. Santos hotel is smoke free.

  • 10 guestrooms or units
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Bacalar Lagoon Resort offers 10 accommodations with a ceiling fan. This accommodation offers separate dining areas. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Kayaking
  • Snorkelling

Family friendly

  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a lake
  • On a private beach
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Separate dining area

More

  • Ceiling fan
  • Electrical adapters
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bacalar Lagoon Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 to 10 for adults and from USD 5 to 10 for children
  • Airport shuttle fee: USD 50 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort
Bacalar Lagoon Pedro A. Santos
Bacalar Lagoon Resort Hotel
Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort Hotel Pedro A. Santos

Frequently asked questions

What is the cancellation policy at Bacalar Lagoon Resort?

Bacalar Lagoon Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bacalar Lagoon Resort?

Yep, Bacalar Lagoon Resort has a free self car park.

Are there any beaches close to Bacalar Lagoon Resort?

The closest beach to Bacalar Lagoon Resort is Dos Mulas (48 km).

Does Bacalar Lagoon Resort serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Bacalar Lagoon Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bacalar Lagoon Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bacalar Lagoon Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bacalar Lagoon Resort?

No, pets and service animals are not allowed.

Bacalar Lagoon Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 212 reviews" "
Rating 8 - Good. 49 out of 212 reviews" "
Rating 6 - Okay. 19 out of 212 reviews" "
Rating 4 - Poor. 13 out of 212 reviews" "
Rating 2 - Terrible. 14 out of 212 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

francesca

Stayed 1 night in Feb 2022

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot for a quick getaway - The lagoon is a special place! Roberto was so helpful and I really enjoyed my stay! Thank you
Stayed 1 night in Dec 2021

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is nestled in a lush and fertile jungle setting. Conveniently located off the 307 between Chetumal and Tulum, this tropical and inspired facility is an undiscovered gem and is an absolute paradise beckoning anyone looking for a peaceful and laid back visit with the gorgeous lagoon views, the Mexican sunrise, and a truly restorative vacation. The proprietor, Roberto, and his wife are gracious and welcoming hosts eager to share their slice of heaven with their guests. Roberto was a true host in every sense of the word. He was quick to accommodate our last minute reservation and extended more kindness and consideration than I’ve ever encountered from any staff during all of my travels. Our meal was cooked to order by a local chef and the quality was astounding. The property itself is uniquely designed with villas that blend perfectly into the setting and contribute to the overall beauty. Every part of the facility is well cared for and spotlessly clean. There are covered decks with loungers which extend over the lagoon and allow for spectacular views. I highly recommend trying this place. You won’t regret it.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really I place to unwind and relax in solitude. The location was a bit unique and isolated so if you want to be near town this is not the best location. Now if you are looking for a real getaway then this is the place no crowds and pleanty of beach!
Stayed 2 nights in Feb 2020

4/10 Poor

Yosef

Disliked: Property conditions & facilities, room comfort
Great beach, terrible room
The resort is nice, I think it had a great potential. The problem was that we did not had hot water, no air condition, and room was very poor. Food was good, and the beach is great. We booked 2 night, and left after one night
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic, absolutely everything. The lake, staff , food, was perfect. Would highly recommend, bit of a long drive from Playa Carmen but definitely worth it. The water at the lake is truly magnificent. Clearest water ive ever seen. Mosquitoes are a bit of a nuisance,bring OFF!. Our cabana was right in front of the lake, amazing morning sunrises. If you have extra days, do come down here, you won’t regret it.! You’ll love it.!
Stayed 1 night in May 2019

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must go
Great place to relax and enjoy.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is self sustaining so no generator, no power. Be aware. No outlets either :). There is no "beach" per se, you have to use the pier and a ladder... but its super quiet and private. Get an SUV to drive there... :) the water is super clean on a good day, wind makes I a bit muddy. the little huts are cute, no air condition, just vents.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one windy day/night. Did not use the restaurant for any meals as we wanted to explore Bacalar. The drive into the resort was lovely as there are pineapple groves and other crops. It out a ways not sure about transportation if you do not have a car. I was concerned about the groups from cruise ship but there was plenty of room for us to swim and lounge along the lake.
Stayed 1 night in Feb 2019