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La Galuna Bacalar

3.5 star property
Hotel with free parking, 4-minute walk to Laguna Bacalar Ecological Park

Photo gallery for La Galuna Bacalar

Outdoor pool
Deluxe Suite, Jetted Tub
Deluxe Suite, Jetted Tub
Restaurant
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Place, Lake Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪15 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Bacalar

At La Galuna Bacalar you'll be within just a 10-minute stroll of popular attractions like Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a front desk safe. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a short walk of this 3.5-property class Mario Villanueva Madrid hotel include Ecopark Bacalar and within a 15-minute walk you'll find Fort of San Felipe.

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
  • Ecopark Bacalar - 5 min walk - 0.4 km
  • Lake Bacalar - 5 min walk - 0.5 km
  • Fort of San Felipe - 15 min walk - 1.3 km
  • Municipal Spa of Bacalar - 3 min drive - 1.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬9 min walk
  • ‪Las Miches De La 1 - ‬7 min walk
  • ‪Xoloitzcuintle Bacalar - ‬7 min walk
  • ‪La Catrina - ‬11 min walk
  • ‪El Pejelagarto - ‬9 min walk

About this property

La Galuna Bacalar

Hotel with free parking, 4-minute walk to Laguna Bacalar Ecological Park
La Galuna Bacalar offers its guests an outdoor pool, a terrace, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This 3.5-star Bacalar hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • No smoking on site
La Galuna Bacalar offers 12 air-conditioned accommodations with complimentary bottles of water and free toiletries. 40-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 400 for adults and from MXN 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at La Galuna Bacalar?

La Galuna Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at La Galuna Bacalar?

Yep, La Galuna Bacalar has a free self car park.

Are there any beaches close to La Galuna Bacalar?

The closest beach to La Galuna Bacalar is Dos Mulas (22.7 km).

Does La Galuna Bacalar have a pool?

La Galuna Bacalar has an outdoor pool.

Does La Galuna Bacalar serve breakfast?

Yep, cooked-to-order brekkie is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at La Galuna Bacalar?

No, La Galuna Bacalar does not offer an airport shuttle service.

What time are check-in & check-out at La Galuna Bacalar?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at La Galuna Bacalar?

No, pets are not allowed.

La Galuna Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 259 reviews
Rating 8 - Good. 74 out of 259 reviews
Rating 6 - Okay. 16 out of 259 reviews
Rating 4 - Poor. 9 out of 259 reviews
Rating 2 - Terrible. 3 out of 259 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Steven, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Rebeca, Magnolia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No leave to park. It's under construction or remodeling the property. Goes service when i arrive was not good. That night when i was went to take a shower i was using the sopa that is in a container in the wall. Smell was horrible. Rotten. Something was put inside. To make a long history short went and complain to the front desk and ask they sY was sorry. Didn't care to much. The hotel was cute , but will never stay again. Not happy with the service. Really disappointed
Stayed 1 night in Oct 2025

6/10 Okay

Juliet

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The air conditioning worked well, the interior of hotel was clean but needed work. Smelled
Stayed 2 nights in Sep 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 7 nights in Sep 2025

6/10 Okay

Emmett

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The floor in our room has chipped and had repaired and unrepaired holes throughout. The vanish on the front building stones was so strong smelling it was hard to take. The walls are paper thin, we could here everything outside and the pool water was sadly too cloudy to want to get into.
Stayed 2 nights in Sep 2025

10/10 Excellent

andrea, Batavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice.
Stayed 1 night in Aug 2025

8/10 Good

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was nice and, clean, quiet. If you don’t mind walking, this was a good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Travelled with family
Liked: Amenities
The check in was easy and the hotel staff were very attentive. Awesome location!
Stayed 1 night in Jul 2025

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness
Very clean room, as described on the website with friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool with the hammocks was fantastic. The design of the hotel was very modern and attractive, and the balconies were a nice touch.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, especially Leo. He was super friendly, funny, and just overall amazing! Would stay here again =)
Stayed 2 nights in May 2025

10/10 Excellent

Brissa belen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and walking distance from the lagoon
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay . I used the bike they rent , loved the location so close to the pier .
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good overall
Stayed 3 nights in Apr 2025

10/10 Excellent

Elias

Stayed 2 nights in May 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in May 2025

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian, Corona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Friendly staff, rooms were bigger than we thought they would be and super clean. We went on a family trip, 10 of us between adults and kids, felt safe at all times. After the lake we walked to the centro from the hotel at night,there was a night market with all types of food and goodies. Families, couples, groups of friends and some by people by themselves, we were all enjoying the great atmosphere, lots of fun!!!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Decent but not exceptional

Upon checking in, I realized the hotel was not in el centro and even though it was tantalizingly close to the lagoon, massive trees and gated properties blocked any potential view. That was my fault for not using google maps to geo locate it. We had paid the surplus for the “balcony” and were assigned room 205 overlooking the breakfast area and electrical wires. After settling in, I went to change and a woman peered into our room since our windows literally overlooked the passageway to all the rooms on the 2nd floor. I went downstairs to request another room since I did want to have the shades drawn at all times and at first was told there was no room avilable until March 3rd. I asked to speak to the manager and left my number for a call back. When we left for dinner, I told the desk clerk I had not received a call but then was informed we would be moved to another room the next night which was greatly appreciated. That balcony overlooked the front of the building with lush trees and total privacy for prying eyes. The room was very clean a d had a small fridge and safe (that did not work). The added touches of amenities in the bathroom were a nice surprise and linens were comfortable. We did not have breakfast on property ($10us pp) and preferred going out for it. The property overall needs a little love and some cosmetic touches on the staircase. I highly recommend it for families with small children vs older teens. My next visit to bacalar will have a hotel on the lagoon.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop in Bacalar

Nice and well maintained hotel. Good mexican breakfast. Good location 1km form main square.
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Jan 2025

10/10 Excellent

ulrike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sisters trip

Very clean rooms and comfortable beds. High ceilings and the fan was sufficient for comfort although AC was available. Staff very friendly and helpful.
Stayed 2 nights in Jan 2025