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Hotel Rancho Encantado

4.0 star property

Photo gallery for Hotel Rancho Encantado

Private beach, rowing
Couples treatment room(s), body treatments, body wraps, body scrubs
Superior Studio Suite
Exterior
Couples treatment room(s), body treatments, body wraps, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Spa pool
  • Spa
  • Parking included
  • Restaurant
The current price is AU$244
includes taxes & fees
21 June - 22 June

Explore the area

View map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Cabin, Lake View

Cabin, Lake View

Cabin, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View

Superior Suite, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

Garden double room with AC

Garden double room with AC

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

A bedroom with a bed, bedside lamps, a bench, a small table, and a window with curtains.

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite

Garden Master Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

A living room with a wooden coffee table, blue sofas, a white sofa, a ceiling fan, and a bed with a canopy.

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double suite, lagoon view

A hotel room with two beds, a wooden bench, a framed picture on the wall, and a window with a view.

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

Casita Laguna Superior

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

  • Lagoon view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Studio Suite

A bedroom with a bed, a bench, two chairs, a window, and a framed picture on the wall.

Superior Studio Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Mayan Playa Bacalar

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  • On private beach
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 33 reviews
The price is AU$246
includes taxes & fees
27 June - 28 June
Mayan Playa Bacalar

About the area

Bacalar

At Hotel Rancho Encantado you'll be within a 10-minute walk of Lake Bacalar and 2.3 km (1.5 mi) from Polytechnic University of Bacalar. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A day of pampering can include massages and body wraps. The restaurant, Los Hechizos, serves Mexican cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, Hot tub and pool loungers as well as access to rowing/canoeing. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Cenote Azul - 8 min drive - 7.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬18 min walk
  • ‪Tizmiche - ‬14 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive

About this property

Hotel Rancho Encantado

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado such as an outdoor pool and a hot tub.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bacalar hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq. m of conference space
  • Built in 1994
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Rancho Encantado offers 35 air-conditioned accommodations with a safe and a ceiling fan. Beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

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4.7 out of 5, Exceptional, 339 reviews
The price is AU$357
includes taxes & fees
21 June - 22 June
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (return)
  • Airport shuttle fee per child: MXN 560.00 (return), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 001-025-002544/2026

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rancho Encantado?

As of 19 June 2026, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on 21 June 2026 start from AU$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rancho Encantado?

Yep, Hotel Rancho Encantado has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Rancho Encantado?

The closest beach to Hotel Rancho Encantado is Dos Mulas (24.5 km).

Is there a spa on site at Hotel Rancho Encantado?

Yep, there is an onsite spa at Hotel Rancho Encantado. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Rancho Encantado have a pool?

Hotel Rancho Encantado has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Hotel Rancho Encantado?

Hotel Rancho Encantado features a private beach, a full-service spa and an outdoor pool.

What makes Hotel Rancho Encantado a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Rancho Encantado.

Is Hotel Rancho Encantado family-friendly?

You bet! With amenities such as children's meals, a private beach and laundry facilities, it's no surprise that Hotel Rancho Encantado is a hit with families.

Does Hotel Rancho Encantado serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Rancho Encantado?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Rancho Encantado?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rancho Encantado?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Rancho Encantado?

No, pets and service animals are not allowed.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff was lovely. It had everything we needed while still feeling small and intimate
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

mckenzie steen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfy bed and excellent restaurant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Beautiful and serene. Friendly and accommodating staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well-run place in a beautiful location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful experience thank you especially enjoyed our spa treatments I have worked in the industry for decades & have never had such an incredible massage thank you for a truly relaxing experience great food & drinks & service hope to return soon
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities
Everything was great! Looking forward to return sometime soon. Only regret was that it was only for 1 night
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was super nice!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, safe, relaxing property
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
loved the white clean bed sheets and the environment,
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in great conditions super clean and comfortable.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous staff, highly recommend it 👍
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Very clean, very friendly. Beautiful!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Amenities
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has to be the most gorgeous hotel on the Bacalar Lagoon!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for family I loved
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jose De la

Liked: Amenities
Great stay, place it’s awesome and the staff is super nice z
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed und very nice Hotel, friendly staff und nice view to the Lagune
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lorena G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff was very attentive and courteous
Stayed 3 nights in Sep 2024