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Hotel Rancho Encantado

4.0 star property
Hotel with private beach and full-service spa

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Photo gallery for Hotel Rancho Encantado

Aerial view
Exterior
Breakfast, lunch, dinner served; Mexican cuisine
Garden Master Suite
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Popular LocationLake Bacalar7 min walk
  • Popular LocationLaguna Bacalar Ecological Park3 min drive
  • Popular LocationMunicipal Spa of Bacalar6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)38 min drive

Room options

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

9.1/10 Wonderful

Highlights

Air conditioning
Free rollaway/extra beds
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Casita Laguna Superior

Casita Laguna Superior

Highlights

Deck/patio
Garden
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Premium bedding
Ceiling fan
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Garden double room with AC

Garden double room with AC

Garden double room with AC

9.3/10 Wonderful

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view

Double suite, lagoon view

9.2/10 Wonderful

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Cabin, Lake View

Cabin, Lake View

9.5/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View

Superior Suite, Garden View

9.4/10 Wonderful

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

9.4/10 Exceptional

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite

Garden Master Suite

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite lagoon view

Master Suite lagoon view

Master Suite lagoon view

9.3/10 Wonderful

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

Similar properties

Dock
MBH Maya Bacalar Hotel Boutique
On private beach
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (220)
The price is AU$343
for 1 night
includes taxes & fees
10 June - 11 June
MBH Maya Bacalar Hotel Boutique

About the area

Bacalar

At Hotel Rancho Encantado you'll be within a 10-minute walk of Lake Bacalar and 2.3 km (1.5 mi) from Polytechnic University of Bacalar. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A day of pampering can include massages and body wraps. The restaurant, Los Hechizos, serves Mexican cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, Hot tub and pool loungers as well as access to rowing/canoeing. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 7 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Fort of San Felipe - 4 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • Taqueria Chepe - 3 min drive
  • Marisqueria el Taco Loco - 15 min walk
  • La Catrina - 4 min drive
  • Madre Masa - 4 min drive
  • Jaguara - 2 min drive

About this property

Hotel Rancho Encantado

Hotel with private beach and full-service spa
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado such as an outdoor pool and a hot tub.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bacalar hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq. m of conference space
  • Built in 1994
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Rancho Encantado offers 35 air-conditioned accommodations with a safe and a ceiling fan. Beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 to 500 for adults and from MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (return)
  • Airport shuttle fee per child: MXN 560.00 (return), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rancho Encantado?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on 2 June 2024 start from AU$301.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rancho Encantado?

Yep, Hotel Rancho Encantado has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Rancho Encantado?

The closest beach to Hotel Rancho Encantado is Dos Mulas (24.5 km).

Is there a spa on site at Hotel Rancho Encantado?

Yep, there is an onsite spa at Hotel Rancho Encantado. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Rancho Encantado have a pool?

Hotel Rancho Encantado has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Hotel Rancho Encantado?

Hotel Rancho Encantado features a private beach, a full-service spa and an outdoor pool.

What makes Hotel Rancho Encantado a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Rancho Encantado.

Is Hotel Rancho Encantado family-friendly?

You bet! With amenities such as children's meals, a private beach and laundry facilities, it's no surprise that Hotel Rancho Encantado is a hit with families.

Does Hotel Rancho Encantado serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Rancho Encantado?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Rancho Encantado?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rancho Encantado?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Rancho Encantado?

No, pets and service animals are not allowed.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 656 out of 915 reviews" "
Rating 8 - Good. 204 out of 915 reviews" "
Rating 6 - Okay. 32 out of 915 reviews" "
Rating 4 - Poor. 13 out of 915 reviews" "
Rating 2 - Terrible. 10 out of 915 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

laurie

Travelled with family
Liked: Cleanliness
Nice room, clean. Had one on the lagoon with a small dock with lounge chairs, very nice. Pool and jacuzzi are nothing much and rarely used by anyone. Restaurant food is poor, and main concierge was useless.
Stayed 3 nights in Feb 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is stunning, although manage your lake view from rooms as it’s very obstructed by trees (which are beautiful and osprey land on them). Getting to/from the hotel is only feasible by car, with a barking dog patrolling the outside road, if you do try and walk. The outdoor communal areas were not the most comfortable to and relax in
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Liliana, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Eco Hotel to stay...beautiful views to the lagoon. Beautiful cabins and garnes. I will come back soon to this wonderful place.
Stayed 1 night in Dec 2023

10/10 Excellent

Eleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, and the setting is very relaxing. The rooms are clean and comfortable. Although the mattress was a bit hard. The gardens are beautiful and well-maintained. If you are reserving with Expedia, make sure to call the property to check if your lagoon view room is downstairs or upstairs. The downstairs ones have their own private mini-deck.
Stayed 2 nights in Nov 2023

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for family I loved
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

ISABEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable sobretodo Ariana, que fue excelente con nosotros, muy preocupada de que todo esté perfecto. La habitación un ensueño con la vista increíble, no solo desde la terraza y la habitación, sino también desde la ducha, una experiencia inolvidable. La laguna espectacular!
Stayed 2 nights in Oct 2023

10/10 Excellent

cecily

Travelled with partner
This hotel is the best of what I love most about Mexico. Clean and thoughtful. Nothing overstated. The staff was genuine and attentive. The location of the hotel is gorgeous. We went out in the kayaks and it was spectacular.
Stayed 1 night in Oct 2023