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Hotel América

2.0 star property

Photo gallery for Hotel América

Family Room
Interior entrance
Interior entrance
Standard Room | Bathroom
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Place, Ecopark Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 3 Double Beds
  • Free Wi-Fi

About the area

Bacalar

Hotel América puts you in the heart of Bacalar, within just a 10-minute stroll of Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this beach hotel include 4 beach bars and in-room free WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a microwave in a common area and a fridge in a common area. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 15-minute walk of this Mario Villanueva Madrid hotel include Ecopark Bacalar and Fort of San Felipe.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Ecopark Bacalar - 5 min walk - 0.4 km
  • Fort of San Felipe - 10 min walk - 0.9 km
  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Lake Bacalar - 1 min drive - 0.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬6 min walk
  • ‪Finisterre Cocina Mediterranea - ‬6 min walk
  • ‪Las Miches De La 1 - ‬4 min walk
  • ‪La Catrina - ‬6 min walk
  • ‪Mango y Chile - ‬8 min walk

About this property

Hotel América

As a guest of Hotel América, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. You can unwind with a drink at one of the 4 beach bars. Hotel América also features a front desk safe, a microwave in a common area, and a fridge in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 20 guestrooms or units
  • 4 bars on the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hotel América offers 20 air-conditioned accommodations with free toiletries and a ceiling fan. Digital televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Asilé Hotel Boutique
Bacalar
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
4.4 out of 5, Excellent, 158 reviews
The price is AU$63
includes taxes & fees
25 June - 26 June
Asilé Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel América?

Hotel América offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel América?

Yep, Hotel América has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel América?

The closest beach to Hotel América is Mahahual Beach (71.9 km).

Is there a spa on site at Hotel América?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 17-minute walk away.

Is there a free airport shuttle available at Hotel América?

No, Hotel América does not offer an airport shuttle service.

What time are check-in & check-out at Hotel América?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel América?

No, only service animals are allowed.

Hotel América Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 212 reviews
Rating 8 - Good. 89 out of 212 reviews
Rating 6 - Okay. 49 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 12 out of 212 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Bacalar

Nice place at 10min by walk from the main square of Bacalar. The room was big enough and had nice feature to hang of belongings. The bathroom was nice and everything was very clean. I recommend
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Precios accesibles y buena ubicación. No funcionaba el WIFI, poca presión en la regadera.
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Un seul lit un seul drap 2 oreiller pas propre on dirais une place pour client a l heure
Stayed 1 night in Apr 2024
Verified

8/10 Good

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, lo único esque no tiene estacionamiento y en hoteles.com lo muestran con estacionamiento, así que sino lo tienen deberían quitar ese beneficio para considerarlo.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Cecy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy tranquilo y seguro, fácil transportarse a pie o en carro, Muy Recomendable, el personal muy amable y atento, muy limpio el lugar, instalaciones accesibles en ubicación , el cuarto es sencillo pero agradable la estancia. Lo recomiendo ampliamente. Si volvería a hospedarme con ellos.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Naomi seren

Liked: Cleanliness, staff & service, property conditions & facilities
En si el lugar está bien. La limpieza es muy buena y la laguna está súper cerca. Hay muchas tiendas y restaurantes a los culés llegas caminando
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En realidad sólo la ocupe para dormir, pero la estancia es muy tranquila.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Aleyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen que darle mantenimiento a sus instalaciones para evitar que se vean viejas
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Edgar fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente recomendado
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ivonne

Liked: Staff & service
Bien para descansar una noche
Stayed 1 night in Jan 2024
Verified

8/10 Good

José Antonio

Liked: Cleanliness, staff & service

Buena atención

El personal de recepción muy amable, el inconveniente fue que la habitación es muy oscura, no tiene ventanas y el ventilador rechinaba
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

aurora

Disliked: Property conditions & facilities
el sevicio de la reception exelente no hay agua caliente la toilla son vieja mucho ruido con los otro uespedes
Stayed 1 night in Dec 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo, esta super cerca de todo

La verdad muy bien, el hotel es chiquito y va total de acuerdo a su precio, la atencion es buena y la cama es comoda. El recepcionista super amable te recomienda lugares y muy atento
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Clémentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et pratique, à 10-15 minutes du terminal ADO et proche de la lagune. Adapté aux petits budgets
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Okay for the price

It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

MIGUE ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Wilma Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Timothée

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale, bruyant, vétuste

Peut importe le prix le minimum est la propreté. Il y avait un cafard dans la chambre. Literie catastrophique. Air conditionné fonctionne a peine, les fenêtre donne sur un corridor bruyant. Je veux bien comprendre qu’à ce prix on ne peut pas réclamer la lune, mais il y a des minimum. N’y allez pas.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy amable el personal
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
A very quiet place
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
El hotel muy cómodo, tanto el cuarto como las instalaciones y un lugar muy tranquilo, a lo mejor el único detalle sería el baño que empezó a fallar la regadera de agua fría y caliente. De ahí en fuera excelente
Stayed 1 night in Apr 2021