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Xcabal Hotel Boutique

3.0 star property

Photo gallery for Xcabal Hotel Boutique

Exterior
Premium Double Room, Lagoon View
Deluxe Double Room, 1 King Bed, Lagoon View
Front of property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Carretera Federal Chetumal-Cancun KM 23, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪14 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Place, Cenote Cocalitos
    ‪9 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Lagoon View

Standard Double Room, 1 King Bed, Lagoon View | Terrace/patio

Standard Double Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Lagoon View

Deluxe Double Room, 1 King Bed, Lagoon View

Deluxe Double Room, 1 King Bed, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 17 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Balcony, Partial Lake View

Family Room, Multiple Beds, Balcony, Partial Lake View

Family Room, Multiple Beds, Balcony, Partial Lake View

  • Partial lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 2 Double Beds

A hotel room with a large bed, a wooden headboard, and a mural of a tropical scene. There are two chairs and a small table with a plant.

Standard Triple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Lake View

Standard Double Room, 1 King Bed, Lake View

Standard Double Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Lagoon View

Premium Double Room, Lagoon View

Premium Double Room, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Lagoon View

Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 King Bed, Lagoon View

  • Lake view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Bacalar

At Xcabal Hotel Boutique you'll be within a 15-minute walk of Lake Bacalar and 2.9 km (1.8 mi) from Polytechnic University of Bacalar. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages and mani/pedis. Other amenities include free Wi-Fi in public areas, a terrace and a garden. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 3-property class Bacalar hotel include Laguna Bacalar Ecological Park and Cenote Cocalitos.

What's nearby

  • Lake Bacalar - 14 min walk - 1.2 km
  • Laguna Bacalar Ecological Park - 4 min drive - 3.3 km
  • Fort of San Felipe - 5 min drive - 4.0 km
  • Cenote Azul - 8 min drive - 7.9 km
  • Cenote Cocalitos - 9 min drive - 7.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬9 min walk
  • ‪Tizmiche - ‬7 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive

About this property

Xcabal Hotel Boutique

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Xcabal Hotel Boutique. Self parking is free.

This 3-star Bacalar hotel is smoke free.

  • 11 guestrooms or units
  • 6 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Xcabal Hotel Boutique offers 11 air-conditioned accommodations, with a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Itzel

Things to do

  • Kayaking
  • Water sports equipment

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 3 buildings
  • 6 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Experiencia Xcabal
Xcabal Hotel Boutique Hotel
Xcabal Hotel Boutique Bacalar
Xcabal Hotel Boutique Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Xcabal Hotel Boutique?

Xcabal Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Xcabal Hotel Boutique?

Yep, Xcabal Hotel Boutique has a free self car park.

Are there any beaches close to Xcabal Hotel Boutique?

The closest beach to Xcabal Hotel Boutique is Dos Mulas (24.6 km).

Is there a spa on site at Xcabal Hotel Boutique?

There's no onsite spa, but this property does offer services like massages.

Is Xcabal Hotel Boutique family-friendly?

No, Xcabal Hotel Boutique is an adults-only property.

Does Xcabal Hotel Boutique serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Xcabal Hotel Boutique?

No, Xcabal Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at Xcabal Hotel Boutique?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xcabal Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Xcabal Hotel Boutique?

No, pets are not allowed.

Xcabal Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 52 reviews
Rating 8 - Good. 8 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great hostess service .
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent customer service especially by the receptionist. Definitely a place to recommend!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a peaceful retreat, this is the place ! Lovely, friendly, kind staff.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Mireily

Liked: Staff & service, amenities
Hotel has an espectacular view, good restaurant, an amazing staff. The only area to improve is that they need to be attentive to the details. For example: room walls with poor paint, spider webs on roofs and corners, some floor boars were loose or broken, sink pipeline with tape and others details.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and so well mantained. We stayed at the quadruple lagoon view room and the view was to die for. My dad took a kayak out in the sunrise and was so happy about it. The only room for improvement I saw was that drinks service was a bit slow if you were hanging out at the lagoon since the bar is all the way in the lobby. There were some other guests who were a bit disruptive to the whole peaceful mood of the hotel but it was not the hotel's fault at all. We also had lunch at the restaurant and we were pleasently surprised as the food was really good. Would definitely stay here again!
Verified

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera con affaccio diretto sulla Laguna, molto ampia e pulita. Ottimo anche il ristorante.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio desde la llegada es increíble, el chico de recepción te explica todo muy bien y te da opciones. La comida del restaurante es deliciosa y la vista es espectacular
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel excelente , bien ubicado frente a la laguna . Su restaurante es excelente y el personal en general excelente
Stayed 2 nights in Aug 2024
Verified

8/10 Good

jesus andres

Liked: Staff & service
La comida muy rica y el personal muy atento solo que le falta modernizar las habitaciones y que fumiguen habían muchos insectos y lagartijas, le faltó esa luz afuera en la terraza / balcón es muy buena opción solo hay que hacer más limpieza y modernizarse
Stayed 1 night in Aug 2024
Verified

6/10 Okay

TED ANDREY DOMINGUEZ

Disliked: Property conditions & facilities
Propiedad en construcción, obstruyendo entradas, caminos a las habitaciones inseguros y sucios. Servicio al área de la Laguna muy tardado. Restaurante muy bueno.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi sueno se hizo realidad en este hermoso lugar en donde disfrutamos al máximo. Laguna Bacalar, Hotel, alimentos, paseos, personas todo fue maravilloso.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar a pasos de la laguna. Mi habitación con la mejor vista, y una terraza increíble. Excelente opción en Bacalar
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me volvería a hospedar mil veces mas, el acceso a la orilla de la Laguna es fantástico, aunque demoraron un poco en la entrega de la habitación, vale mucho la pena, sin embargo si no tienes vehículo propio quizá se complique un poco tu transportación
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta muy tranquilo y fue de lo más cómodo, para la distancia ya se en coche o taxi, el personal súper amable. La comida del restaurante está muy rica
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views at a good price. Needs a little more amenities but very good customer service and nice helpful staff. Will definitely return to this hotel.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with awesome views. Very clean property and rooms. Everyone was super helpful, front desk with getting Covid test info and especially Santos, our server, who came through with great recommendations and service.
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

marine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, super vue, très bon restaurant. Il est bien d’avoir une voiture car un peu excentré
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was some of the best we had on our trip. The vibe here was great, the beds comfy, and the views amazing. I highly recommend!
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Beatriz

Liked: Staff & service, amenities
La vista es espectacular y hermosisima!! El baño es muy pequeño y te dejan los trastos sucios del día anterior
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Gabriela Reyna

Liked: Cleanliness, staff & service
Lugar tranquilo y bonito pero a las habitaciones les falta cuidar detalles de instalaciones, personal muy amable con interés de apoyar en las dudas que uno tenía
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Pineda

Liked: Staff & service, property conditions & facilities, room comfort

Excelente

Excelente muy bonito
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort

An AMAZING, BEAUTIFUL place!

An AMAZING place in Bacalar to relax!!! New, clean, comfortable, relaxing, beautiful! Little details are needed such as a little closet to place our luggage, but other then that, everything else was PERFECT!
Our room
Balcony
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Ste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super établissement avec une super vu ! Dommage pas d’eau chaude durant notre séjour !
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Xcabal was amazing! From the moment we arrived they were very attentive and friendly. We only had one small issue during our stay but the hostess took care of it immediately. Then on the morning we checked out, we came out to a flat tire on our car. The staff changed the tire for us very quickly (and for free) and then recommended a local tire place nearby to get the tire patched. Overall our experience was amazing here. The property is beautiful. The rooms are clean and gorgeous. The deck attached to the room and the free kayaks are a nice touch. We would definitely stay here again if we were in the area.
Stayed 2 nights in Dec 2021