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El Chital

3.0 star property
Riverwalk hotel with spa services and outdoor pool

Photo gallery for El Chital

Living area
Premium bedding, down duvets, pillow-top beds, bed sheets
Aromatherapy, hot stone massages, deep-tissue massages
Garden
Premium bedding, down duvets, pillow-top beds, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Km 3 Raudales, Raudales, QROO, 77943
  • Place, Lake Bacalar
  • Place, Laguna Bacalar Ecological Park
  • Place, Manatee Sanctuary
    ‪10 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪48 min drive‬

Room options

Double Room Standard

  • 45 sq m
  • Sleeps 2

View all photos for Cabin, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, bed sheets

Cabin, 1 King Bed, Balcony

  • Lagoon view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cabin, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, pillow-top beds, bed sheets

Cabin, 2 Queen Beds, Lagoon View

  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Quadruple Room Standard

  • 45 sq m
  • Sleeps 4

About the area

Raudales

At El Chital, you'll be 27.4 km (17 mi) from Oxtankah Ruins and 31.1 km (19.3 mi) from Santuario del Manati. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A pampering day can include deep-tissue massages and hot stone massages along with aromatherapy and reflexology. The restaurant, Co´ox Ja´ana, is open for breakfast, lunch and dinner. Enjoy the sauna and pool loungers as well as access to kayaking and rowing/canoeing. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights in the region of this 3-property class Raudales hotel include Lake Bacalar and Museo de la Ciudad.

What's nearby

  • Manatee Sanctuary - 10 min drive - 5.4 km
  • Oxtankah Ruins - 41 min drive - 32.1 km
  • Santuario del Manati - 44 min drive - 37.7 km
  • Payo Obispo Zoo - 45 min drive - 38.8 km
  • Chetumal Ferry Terminal - 47 min drive - 40.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 56 min drive

About this property

El Chital

Riverwalk hotel with spa services and outdoor pool
El Chital offers its guests an outdoor pool, a sauna, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at El Chital. Self parking is free.

Smoking is allowed in designated areas at this 3-star Raudales hotel.

  • 7 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Dining venue
El Chital offers 7 air-conditioned accommodations, with a ceiling fan. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,003 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Co´ox Ja´ana

Things to do

  • Boat
  • Fishing
  • Free bicycle rentals
  • Kayaking
  • Outdoor pool
  • Rowing/canoeing
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 450.00

Special check-in instructions

The front desk is open daily from 8 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Chital Cabin
Chital Cabin Chetumal
Chital Chetumal
El Chital Cabin Raudales
El Chital Cabin
El Chital Raudales
El Chital
El Chital Hotel
El Chital Raudales
El Chital Hotel Raudales

Frequently asked questions

What is the cancellation policy at El Chital?

El Chital offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at El Chital?

Yep, El Chital has a free self car park.

Are there any beaches close to El Chital?

The closest beach to El Chital is Mahahual Beach (56.2 km).

Is there a spa on site at El Chital?

There's no onsite spa, but this property does offer services like hot stone massages.

Does El Chital have a pool?

El Chital has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes El Chital a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at El Chital.

Does El Chital serve breakfast?

Yep, free continental breakfast is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at El Chital?

No, El Chital does not offer an airport shuttle service.

Is there a bar or restaurant at El Chital?

Yep, you can grab a meal at El Chital's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at El Chital?

Check-in begins at 1:30 PM. Check-out time is noon.

Are pets allowed at El Chital?

No, pets are not allowed.

El Chital Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 217 reviews
Rating 8 - Good. 53 out of 217 reviews
Rating 6 - Okay. 14 out of 217 reviews
Rating 4 - Poor. 11 out of 217 reviews
Rating 2 - Terrible. 10 out of 217 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cecelia

Stayed 1 night in Oct 2025

10/10 Excellent

Nuria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

It's an incredibly beautiful place, cozy, with excellent service (thank you especially to Mari Jose and Jhoselyn). Definitely worth the time
Stayed 1 night in Apr 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful place, quiet and staff is very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was well-equipped, even luxurious, with a great view. Esmeralda, our cook and staff person, couldn't have been more helpful and kind. The grounds are peaceful with great bird watching. We kayaked every day and did yoga on the screened in porch. I was so happy we decided to pass by here! It was restorative and relaxing, with great affordable meals. Thank you!
Stayed 3 nights in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, low-key establishment on the edge of an undeveloped lagoon. Great birding! Very peaceful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Einar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great to relax and be in touch with nature all the staff is amazing and they will definitely make your experience unique and you will feel like another member of the family, overall it’s a great place and there are so many things to do in the premises that you will hardly want to leave… if you are up for a drive and want to be in one of the nicest lagoons with not a lot of people around it’s definitely worth it… highly recommend it…
Stayed 3 nights in Mar 2024

2/10 Terrible

Ingo

Stayed 1 night in Mar 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y las cabañas están hermosas la vista espectacular.gracias por recibirnos.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most unique and beautiful places I have ever stayed. And the food was excellent--I just paid twice as much for a pizza in Merida that was half as good as the one I had at El Chital.
Stayed 3 nights in Dec 2023

10/10 Excellent

Antoine

Stayed 2 nights in Sep 2023

2/10 Terrible

Alexis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner or manager never showed up the day we arrived to check in. We were ghosted and they better not charge me for the 2 nights I booked in advance!
Stayed 2 nights in Apr 2023

10/10 Excellent

Cristina

Stayed 2 nights in Mar 2023

10/10 Excellent

Wendy

Stayed 1 night in Dec 2022

4/10 Poor

Hannu

Stayed 3 nights in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the bed was comfortable, plenty of hot water. We enjoyed kayaking in the morning. Breakfast was delicious and the service was great from the time we arrived to when we left. Definitely would revisit.

10/10 Excellent

Guillermo José

Stayed 2 nights in Jul 2022

10/10 Excellent

EDUARDO

Stayed 2 nights in Jul 2022

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Rodolfo el Chico de la cocina tiene un sazón único, las cómodas y desayuno fueron excelentes junto con e servicio, la pasamos de Maravilla !
Stayed 2 nights in Jul 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar es muy lindo, el personal super amable y la comida deliciosa.
Stayed 1 night in Apr 2022

8/10 Good

Eduardo

Stayed 1 night in Jan 2022

10/10 Excellent

Santiago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel's location is spectacular, right next to a pristine lagoon. This is a great option for nature lovers. There's almost no light pollution, the lagoon is fully surrounded by mangroves and you can hardly see any other constructions around the lagoon. The hotel's staff is very friendly and efficient, and the food is delicious.
Stayed 3 nights in Dec 2021

10/10 Excellent

OMAR ANTONIO

Stayed 6 nights in Jul 2021

10/10 Excellent

Helen

Liked: Cleanliness, room comfort

Ecological cabins! Unique location!

Excellent cabin with view of the lake. Good value for money and ecologically sound. This is in a mangrove so make sure you take repellent. Really good home cooked food!!!
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019