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Vale Resort

4.0 star property
Upscale hotel with full-service spa and golf course

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Photo gallery for Vale Resort

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar

Check out the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Popular LocationLlantrisant Castle6 min drive
  • Popular LocationThe Royal Mint Experience10 min drive
  • Popular LocationPrincipality Stadium17 min drive
  • AirportCardiff (CWL-Cardiff Intl.)23 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Parkgate Hotel
Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1163)
The price is AU$261
for 1 night
includes taxes & fees
24 May - 25 May
The Parkgate Hotel

About the area

Pontyclun

A family-friendly stay in Pontyclun awaits you at Vale Resort. You'll be 18.9 km (11.7 mi) from Principality Stadium. Highlights at this hotel include 2 restaurants, 3 bars/lounges, and a full-service spa. .A day of pampering at Vale Spa can include massages, body scrubs, and facials along with access to the sauna and steam room. Champagne Bar is the hotel's own Champagne bar. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business amenities include meeting rooms, a conference center, and a 24-hour business center. Plus you'll find free WiFi in public areas, a gym, and a spa tub. Buffet breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 4-star Pontyclun hotel include Cardiff Castle and Cardiff Bay.

What's nearby

  • Llantrisant Castle - 6 min drive
  • The Royal Mint Experience - 10 min drive
  • Cardiff City Stadium - 15 min drive
  • Cardiff Castle - 16 min drive
  • Principality Stadium - 17 min drive

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • The Fox and Hounds - 12 min drive
  • The Pipeworks Bar - 8 min drive
  • McDonald's - 7 min drive
  • The Ivor Arms Inn - 9 min drive
  • Windsor Hotel - 7 min drive

About this property

Vale Resort

Upscale hotel with full-service spa and golf course
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. An indoor pool, a spa tub, and a fitness center are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Conference rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36 holes of golf
  • Children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

What is the cancellation policy at Vale Resort?

Vale Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vale Resort?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at Vale Resort on 23 May 2024 start from AU$262.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vale Resort?

Yep, Vale Resort has free valet parking.

Does Vale Resort have a pool?

Vale Resort has an indoor pool.

Is Vale Resort family-friendly?

You bet! With amenities like a kids' club and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise Vale Resort is a hit with families.

Is there a free airport shuttle available at Vale Resort?

No, Vale Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Vale Resort?

Yep, you can grab a meal at Vale Resort's onsite restaurant that serves breakfast, lunch and dinner.

Are pets allowed at Vale Resort?

No, pets are not allowed.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 776 reviews" "
Rating 8 - Good. 221 out of 776 reviews" "
Rating 6 - Okay. 74 out of 776 reviews" "
Rating 4 - Poor. 27 out of 776 reviews" "
Rating 2 - Terrible. 16 out of 776 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.
Stayed 1 night in Jan 2024

2/10 Terrible

Rachel

Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service
Excellent hotel, sub par service
Hotel was lovely, very comfortable bed. The shower wasn’t giving off hot water and when reported to reception there wasn’t so much as an apology, pretty disappointing when you’re paying good money, you expect better service
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay but expected more
It was a nice stay. The room was nice, buffet breakfast was excellent. The pool was fun. The checking in part experience was disappointing. My staff member didn’t offer a smile or communication, we weren’t given a warm welcome. As it was my wife’s birthday stay I felt more could have been done.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Vale Resort at it,s Best
Attended a family wedding. Couldn’t,t have been better. X
Stayed 1 night in Oct 2023

8/10 Good

Nick

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Room comfort
Decent rooms but amenities need some attention
I had booked the Vale because of the pool and spa facilities. However, the pool facilities which are included in the hotel stay are a bit dated and could do with some renovation. I ended up hardly using the facilities because of this. The room itself was very nice, comfy and spacious. Could have done with a better clean of the floor as was lots of hair in the bathroom. The staff were nice, but didn't make an effort to be overly friendly and welcoming.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Minor changes to make it great
Good facilities- gym in particular. But check in was slow (our booking not showing), resolved by lovely staff who seemed to be doing their best, but systems not efficient. Some decor tired and cleanliness lacking (eg dirty grout). Little things that could and should be sorted out. Serving staff in bar and at breakfast lovely and attentive
Stayed 1 night in Sep 2023