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Hilton Queenstown Resort & Spa

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Hilton Queenstown Resort & Spa

Breakfast and dinner served
Room, 1 Queen Bed, Accessible
Lake
Indoor pool
Suite, 1 Bedroom (Residence) | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
The current price is AU$273
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪12 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

About the area

Kawarau Falls

A luxury stay in Kawarau Falls awaits you at Hilton Queenstown Resort & Spa. You'll be within a 10-minute walk of Lake Wakatipu and 1.8 km (1.1 mi) from The Kingston Flyer. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Wakatipu Grill, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a ferry terminal shuttle. .In the area of this 5-property class Kawarau Falls hotel, you'll find The Remarkables Ski Area.

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 1.4 km
  • Queenstown Event Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 11 min drive - 9.1 km
  • Queenstown Mall - 11 min drive - 9.5 km
  • Skyline Queenstown - 12 min drive - 9.8 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • ‪Airspresso - ‬4 min drive
  • ‪Boatshed Café - ‬5 min drive
  • ‪The Meat Preachers - ‬5 min drive
  • ‪Wakatipu Grill - ‬5 min walk
  • ‪Odelay - ‬4 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel with full-service spa and fitness centre
Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kawarau Falls hotel is smoke free.

  • 220 guestrooms or units
  • 8 levels
  • 3 buildings
  • Conference rooms
  • Built in 2011
  • Terrace on the roof
  • Ski equipment storage
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 per person
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

What is the cancellation policy at Hilton Queenstown Resort & Spa?

Hilton Queenstown Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on 27 Oct 2025 start from AU$272.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Queenstown Resort & Spa?

Yep, Hilton Queenstown Resort & Spa has a self car park for NZD 16 per day. Onsite parking is limited.

Are there any beaches close to Hilton Queenstown Resort & Spa?

The closest beach to Hilton Queenstown Resort & Spa is Queenstown Beach (5.2 km).

Is there a spa on site at Hilton Queenstown Resort & Spa?

Yep, there is an onsite spa at Hilton Queenstown Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Queenstown Resort & Spa have a pool?

Hilton Queenstown Resort & Spa has an indoor pool.

What makes Hilton Queenstown Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Queenstown Resort & Spa.

Is Hilton Queenstown Resort & Spa family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Hilton Queenstown Resort & Spa is a hit with families.

Does Hilton Queenstown Resort & Spa serve breakfast?

Sure does, buffet brekkie is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Queenstown Resort & Spa?

No, Hilton Queenstown Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Queenstown Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Queenstown Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Queenstown Resort & Spa?

No, pets are not allowed.

Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 1013 reviews
Rating 8 - Good. 227 out of 1013 reviews
Rating 6 - Okay. 110 out of 1013 reviews
Rating 4 - Poor. 65 out of 1013 reviews
Rating 2 - Terrible. 24 out of 1013 reviews

Reviews

8/10 Good

Dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay would go again but a little pricey
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, water taxi was good but need to plan for alternative transport if sailing is cancelled due to weather. Will definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rexlyn

Stayed 3 nights in Sep 2025

8/10 Good

grace

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in room 501 which was lovely. Upon arrival we were greeted in a friendly manner, the bellboy was lovely and the reception was clean and cosy although the air freshener is very over powering. Our room was lovely and clean although the glass sliding door doesn’t appear to have been cleaned in a long time. Room service was available daily however it wasn’t really good, I tidied the room myself daily so there wasn’t much for them to do yet it still wasn’t cleaned well. The view was beautiful and we enjoyed watching the planes flying in and out, the noise from the plane wasn’t a problem and we couldn’t hear anything when we closed the door. I would suggest you hire a car as the water taxi is $10 per person one way. Overall it was a lovely stay, the food was nice and the staff were polite. I will definitely return
Stayed 7 nights in Jul 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, but downside is distance from town centre. Lifts are a bit confusing and there are no shuttles to town or airport. Its all by Uber or taxi. Nice rooms though.
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern styling. Restaurant was expensive, but very nice food
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely with the fireplace and balcony. But above all the staff were absolutely wonderful!!
Stayed 4 nights in Jun 2025

8/10 Good

Michelle J S

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet and great facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dalida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! A magical holiday!
Stayed 11 nights in Jun 2025

6/10 Okay

Chady

Travelled with group
Liked: Cleanliness, amenities
It was close to the airport and cosy.
Stayed 7 nights in Jun 2025

10/10 Excellent

Dalida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word: WONDERFUL!
Stayed 8 nights in Jun 2025

10/10 Excellent

David John

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Great facilities. Good Service.
Stayed 2 nights in Jun 2025

8/10 Good

clyllyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The view was stunning. However little things dragged it down.The initial room did not match the photo on the website. Staff were able to fix that. Check in and having the room serviced were an issue although staff were very polite and friendly when they arrived. The lack of little things such as replacement floor mat or a decent in house coffee or coffee maker and no night light in a very dark bathroom tempered the experience.
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for break away.
Stayed 6 nights in Jun 2025

8/10 Good

Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was lovely. Good service. Amazing comun areas and rooms. The food could have been better given its price. But again the staff was profesional and kind. The pool and the spa 😍
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were always helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful spot. Facilities great and the staff are all so helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Xiao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and spacious, very comfortable, staff are very friendly. I will come back.
Stayed 1 night in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed the stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and cosy

What a great experience in Queenstown. In room fireplace is a game changer. The hotel was very welcoming and the rooms super spacious, clean and warm. The buffet breakfast was great and offered a great selection. The lake view stunning at sunrise and at the restaurant. The indoor pool was the perfect temperature and the gym well equipped. A wonderful stay!
Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the property excellent, friendly helpful staff, exquiste surroundings with beautiful scenery.
Stayed 3 nights in May 2025

10/10 Excellent

Bushra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful location and hotel. Staff were so nice to organise a surprise for our grandmother as we were travelling to celebrate her birthday. Special mention to the young man who helped us with our luggage and went above and beyond to ensure all our needs were met. Very spacious and beautiful rooms. Also loved the water taxi ride into town. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025