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Hilton Charlotte Airport

4.0 star property
Hotel with free airport shuttle, near Billy Graham Library

Photo gallery for Hilton Charlotte Airport

Meeting facility
Lobby
Exterior
Presidential Suite, 1 King Bed | Living area
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar
The current price is AU$200
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
2800 Coliseum Centre Dr, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪11 min walk‬
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪10 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed (Boardroom, 2 Rooms)

Suite, 1 King Bed (Boardroom, 2 Rooms) | Living area

Suite, 1 King Bed (Boardroom, 2 Rooms)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (2 Rooms)

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 349 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility, 2 Room)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility, 2 Room)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (2 Rooms)

8.8 out of 10
Excellent
(61 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 423 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Wellness)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds (Wellness)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Wellness)

55-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 1 King Bed (Wellness)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

55-inch flat-screen TV with digital channels, TV, Netflix

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Designer toiletries
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the area

Charlotte

At Hilton Charlotte Airport you'll be within a 15-minute walk of Charlotte Regional Farmers Market and 2.3 km (1.4 mi) from Billy Graham Library. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, City Park Bistro, is open for breakfast, lunch and dinner. Atrium Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the gym and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 11 min walk - 0.9 km
  • Charlotte Premium Outlets - 9 min drive - 8.3 km
  • Bank of America Stadium - 10 min drive - 10.7 km
  • Charlotte Convention Center - 10 min drive - 10.6 km
  • Spectrum Center - 11 min drive - 11.2 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 9 min drive

Restaurants

  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Kosta's Kitchen - ‬2 min drive

About this property

Hilton Charlotte Airport

Hotel with free airport shuttle, near Billy Graham Library
Hilton Charlotte Airport offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Hilton Charlotte Airport also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

  • 275 guestrooms or units
  • Conference rooms
  • Built in 1999
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Charlotte Airport offers 275 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Hilton Garden Inn Charlotte Airport
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  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,156 reviews
The price is AU$171
includes taxes & fees
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to midnight
  • Parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Lounge
  • City Park Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 16 per person
  • Self-parking fee: USD 12.00 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Hilton Charlotte Airport Hotel
Hilton Charlotte Airport Charlotte
Hilton Charlotte Airport Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hilton Charlotte Airport?

Hilton Charlotte Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Charlotte Airport?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Charlotte Airport on 9 Nov 2025 start from AU$199.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Charlotte Airport?

Yep, Hilton Charlotte Airport has a self car park for USD 12.00 per day.

Does Hilton Charlotte Airport have a pool?

Hilton Charlotte Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hilton Charlotte Airport family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as travel cots in the guestrooms, it's no surprise that Hilton Charlotte Airport is a hit with families.

Does Hilton Charlotte Airport serve breakfast?

Yeah, full breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Charlotte Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - midnight.

Is there a bar or restaurant at Hilton Charlotte Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Charlotte Airport?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Hilton Charlotte Airport Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1013 out of 1532 reviews
Rating 8 - Good. 225 out of 1532 reviews
Rating 6 - Okay. 102 out of 1532 reviews
Rating 4 - Poor. 77 out of 1532 reviews
Rating 2 - Terrible. 115 out of 1532 reviews

Reviews

10/10 Excellent

ERIC, Bexbach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you are mobile, but few dining venues near for families. Great Hall (type) reception, bar and dining area. Easy access to all places/rooms throughout. Complete set of fast, working elevators. Although it was an overnight stay waiting for a flight to Germany, it was very pleasant. I would definitely book longer stays at this Hilton.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities

Fine, But I'd Prefer a Hampton Inn for the Money

The room was nice and clean, and I liked the space of the suite. The desk personnel was a mix between very friendly and a little flat, but everyone was helpful. I did have to go have the food and beverage credit added to my bill upon checkout, so be sure to check your bill for accuracy. I loved the pillows, but the mattress was terrible -- so hard! I would prefer a Hampton Inn for the more comfortable mattress and the ever-present coffee.
Stayed 1 night in Jul 2025

10/10 Excellent

LaSheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lydia, Orlando

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The food and the employees were top notch - but the room itself was dirty - bathroom not cleaned, sheets stained, dirty towel, milk in the fridge (not spoiled just weird), stains on ceiling and the carpet was extremely stained. I stayed in the room bc I had fully unpacked and cleaned as I went but very disappointing for the price point.
Stayed 1 night in Jul 2025

8/10 Good

Tainasha

Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Greer

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Lillian, Rochester

Stayed 1 night in Jul 2025

6/10 Okay

Robyn

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was clean but we had no hot water. No microwave in the rooms. We had to use the one downstairs in the lobby. Breakfast was available for a fee and so are the $5 bottled waters in the room. The only thing keeping me from giving it less stars was the staff. They were excellent and friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Dierdre

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s clearly a pretty hotel. Staff are nice. But room was dusty and AC took a really long time to cool the room down. Called maintenance who said room is motion sensored and AC will not stay on if no one is in the room. They offered a fan but never brought it to the room. Requested a room change but was told hotel was full. Although it’s moderately priced at $200/night, I thought it lacked amenities. No microwave in rooms only a common one in the lobby. Very small refrigerator and some people complained there was no ice machine on their floor. The rooms were a decent size. Too bad it’s lacking in other areas because it would have been a better place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Wesley Chapel

Stayed 2 nights in Jul 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at many Hiltons and this was by far the worst managed, difficult to deal with facility I have encountered to date. The staff was rude and had no idea what they were doing. Charging me for parking added insult to injury.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2025

10/10 Excellent

Shifra

Stayed 2 nights in Jul 2025

2/10 Terrible

Fabrice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bedroom 905 was very dirty, spider web, curtain broken, sheets with holes and we found hair or whatever in the bed. The AC are very dirty behing the door. I have pictures that I took first big disapoinment in a Hilton.
Stayed 1 night in Jul 2025

2/10 Terrible

Edward

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The bathroom doo
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

We enjoyed our suite as most hotels have one room that’s cramped quarters.
Stayed 1 night in Jul 2025

10/10 Excellent

Sumorya

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very clean and friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Priya

Stayed 2 nights in May 2025

10/10 Excellent

Richie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room is very clean. I’m also like the fact that they have a free shuttle to and from the airport.
Stayed 1 night in Jul 2025

4/10 Poor

Lyndrick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location for the property was ok and the lobby was nice but that's where the good experience ended. The bathrooms were not really clean, the tub looked dirty and had a ring around it and there was a lot of hair on the floor and counter area. In the room, there was a large vent that was hanging off the wall that was a safety issue for my children and the air purifier was extremely loud. The toilet was also broken and was continuously running for the entire time of the stay. Overnight, the thermostat went out and it was difficult to get a response from the staff. It needed two AA batteries but the staff member was not able to locate them and felt an engineer needed to be called. This could not occur overnight so a box fan was delivered to the room instead of the problem being resolved. The buffet breakfast was expensive and didnt taste good. The staff was not customer service oriented and were not receptive when these issues were brought to their attention. I will not be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

AARTHI

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay!
Stayed 1 night in Jun 2025