See all properties
Save

Hilton Charlotte Airport

4.0 star property
Hotel with free airport shuttle, near Billy Graham Library

Photo gallery for Hilton Charlotte Airport

Meeting facility
Property preview
Presidential Suite, 1 King Bed | Living area
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar
The current price is AU$221
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
2800 Coliseum Centre Dr, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪11 min walk‬
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪10 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Boardroom, 2 Rooms)

Suite, 1 King Bed (Boardroom, 2 Rooms) | Living area

Suite, 1 King Bed (Boardroom, 2 Rooms)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (2 Rooms)

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 349 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility, 2 Room)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility, 2 Room)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

55-inch flat-screen TV with digital channels, TV, Netflix

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (2 Rooms)

8.8 out of 10
Excellent
(59 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Wellness)

55-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 1 King Bed (Wellness)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Wellness)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds (Wellness)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fitness Suite W/ Trx - Chin Up Bar)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Designer toiletries
  • 423 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Exterior

Hampton Inn Charlotte-Belmont at Montcross

Belmont
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 837 reviews
The price is AU$195
includes taxes & fees
12 Oct - 13 Oct
Hampton Inn Charlotte-Belmont at Montcross

About the area

Charlotte

At Hilton Charlotte Airport you'll be within a 15-minute walk of Charlotte Regional Farmers Market and 2.3 km (1.4 mi) from Billy Graham Library. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, City Park Bistro, is open for breakfast, lunch and dinner. Atrium Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the gym and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 11 min walk - 0.9 km
  • Charlotte Premium Outlets - 9 min drive - 8.3 km
  • Bank of America Stadium - 10 min drive - 10.7 km
  • Charlotte Convention Center - 10 min drive - 10.6 km
  • Spectrum Center - 11 min drive - 11.2 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 9 min drive

Restaurants

  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Kosta's Kitchen - ‬2 min drive

About this property

Hilton Charlotte Airport

Hotel with free airport shuttle, near Billy Graham Library
Hilton Charlotte Airport offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Hilton Charlotte Airport also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

  • 275 guestrooms or units
  • Conference rooms
  • Built in 1999
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Charlotte Airport offers 275 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby

Sheraton Charlotte Airport Hotel

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,024 reviews
The price is AU$222
includes taxes & fees
5 Oct - 6 Oct
Sheraton Charlotte Airport Hotel

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 16 per person
  • Self-parking fee: USD 12.00 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Hilton Charlotte Airport Hotel
Hilton Charlotte Airport Charlotte
Hilton Charlotte Airport Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hilton Charlotte Airport?

Hilton Charlotte Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Charlotte Airport?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Charlotte Airport on 5 Oct 2025 start from AU$220.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Charlotte Airport?

Yep, Hilton Charlotte Airport has a self car park for USD 12.00 per day.

Does Hilton Charlotte Airport have a pool?

Hilton Charlotte Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hilton Charlotte Airport family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as travel cots in the guestrooms, it's no surprise that Hilton Charlotte Airport is a hit with families.

Does Hilton Charlotte Airport serve breakfast?

Yeah, full breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Charlotte Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - midnight.

Is there a bar or restaurant at Hilton Charlotte Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Charlotte Airport?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Charlotte Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 982 out of 1488 reviews
Rating 8 - Good. 217 out of 1488 reviews
Rating 6 - Okay. 101 out of 1488 reviews
Rating 4 - Poor. 75 out of 1488 reviews
Rating 2 - Terrible. 113 out of 1488 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Joshua, Fullerton

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in was great. In room dining was quick and pretty good. The workout station in the room was terrific. I noticed the toilet had a lot of caulking around the base that was cracked. Upon waking up I could smell a sewer smell in the whole room and when I opened the bathroom door it was so bad. I didn't have time to change rooms or do anything so I aired the bathroom out, took a quick shower and left. I hope they fix it properly before someone else goes in there as it was not good and can't be good for you.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! The shuttle to the airport is easy and the drivers are amazing!!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Keisha

Travelled with family
Liked: Cleanliness
The system was down and we could not check in. The employee was snide when asked about the Hilton Honors membership. There was a used drink left in the refrigerator. When I asked about my complementary breakfast, we were told there was none. Only those on the 9th floor. I had to share my receiot at the check in counter to verify. Hospitality is not many of the employees strong suit.
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Ruben

Liked: Staff & service, amenities, property conditions & facilities
I love this place.
Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Elvis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst staff

Had the worst experience with this hotel. After driving with my family for 6hrs the front desk lady handed me a paper to go a another hotel 5min away because they did not have no rooms. I booked and paid for the res. 10 days in advance just to get transferred to an inferior hotel. I never got to stay in the hotel but with that way of handling the situation I doubt they are good with customers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
The experience the customer service was the best I’ve ever experienced
Stayed 1 night in Jun 2025

6/10 Okay

felicia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was unexpected seems to an awkward spot for a hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean, Moscow

Travelled with family
Very nice hotel
Stayed 1 night in Jun 2025

6/10 Okay

Brock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unaware that a music award show would be happening in the hotel. This hotel has rooms surrounding the gathering area. The music went on after 11:30 pm and my son had a hard time getting to sleep. Other than that it was a nice large room.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Jun 2025

4/10 Poor

Toby

Liked: Cleanliness
Disliked: Staff & service
Very poor experience. They offer room service which is why picked the property. Tried to order off their QR code. Did not work. Tried my room phone. Did not work. Tried to phone hotel main line. Went to reservation desk. Had to wait on hold on hold to get a real number. Called and was finally transferred to room service. Ordered a chicken entree which arrived in a paper bag with a cheap plastic fork that broke with my first bite. Awful. Restaurant manager was great and brought me a sandwich with a real plate. Staff was all great but this was one of the most disappointing stays I’ve had in while. I specifically picked this place because they offered rooms service which is rare. Would never stay here again. Seriously, do better.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan, Fort McNair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Lonnie at the front desk is an absolute rock star!
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Our check in was horrible! After a long travel day and flight delayed 5hrs. We called the hotel to tell them we will be arriving late and they say “ok no problem see you later”. We were dropped off from the shuttle and arrived late 1100pm. The front desk lady said oh we have your room away and do not have any other rooms. Now keep in mind we have two children with us and have to be back at airport at 6am connecting flight. Everyone is tired and would just like to sleep. I said excuse me we have had this reservation for the last 3 months. She said well yeah they over book sometimes. We are putting you at another hotel. I was very upset. She we get back on shuttle to a new hotel get to the assigned room and the room was never cleaned by house keeping. Had to be to another room. So dysfunctional and poor customer service. I have stayed at Hilton chain hotels before in other states and never had an issue. Not sure what happened at this one in Charolette. I will never stay here again. Poor customer service too. Everyone acted like they didn’t care. Except, one persons the lady driving the airport shuttle for the hotel. She was very nice and we made sure she was tipped well. For her kindness and speedy transportation to the new hotel we had to go too.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and bar area.
Stayed 1 night in Jun 2025

6/10 Okay

Kyle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice. Way fancier than I expected it to be. Rooms were nice as they had a sitting area and a bedroom. DO NOT EAT HERE!!! Expedia shows $8-16 per person and breakfast ended up $77 for 3 people. The food was NOT worth it as it was basic stuff you get anywhere. We noticed the night before for dinner their ribeye for $42. They price gouge because there is literally no where to eat with 2 miles of this hotel. If you like wings check out Chex it's worth it. Oh also the hotel has $5 bottle waters in the room knowing most people flying in won't have means to get drinks. Just bad business in my opinion
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Ebele

Stayed 1 night in Jun 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025