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Hilton Charlotte Airport

4.0 star property
Hotel in Charlotte with free airport shuttle and fitness centre

Photo gallery for Hilton Charlotte Airport

Lobby
Property preview
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar
The current price is AU$205
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
2800 Coliseum Centre Dr, Charlotte, NC, 28217
  • Place, Charlotte Regional Farmers Market
    ‪9 min walk‬
  • Place, Billy Graham Library
    ‪11 min walk‬
  • Place, Renaissance Park
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed (Boardroom, 2 Rooms)

Suite, 1 King Bed (Boardroom, 2 Rooms) | Living area

Suite, 1 King Bed (Boardroom, 2 Rooms)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (2 Rooms)

9.0 out of 10
Wonderful
(75 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 349 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility, 2 Room)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility, 2 Room)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds (2 Rooms)

8.8 out of 10
Excellent
(61 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Two Double Two Room Suite

  • Sleeps 6

Mobility Accessible Queen Two Room Suite with Roll in Shower

  • Sleeps 4

Mobility and Hearing Accessible Queen Two Room Suite with Tub

  • Sleeps 4

Mobility Accessible Queen Two Room Suite with Tub

  • Sleeps 4

King Bed Executive Floor

  • Sleeps 2

Two Double Executive Floor

  • Sleeps 4

View all photos for Executive Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 423 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

Executive Room, 1 King Bed, Accessible (Hearing, Boardroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Wellness)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds (Wellness)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Wellness)

55-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 1 King Bed (Wellness)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

55-inch flat-screen TV with digital channels, TV, Netflix

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

Executive Floor King Boardroom

  • Sleeps 2

Hearing Accessible Executive Floor Two Double Room

  • Sleeps 4

Hearing Accessible Executive Floor King Room

  • Sleeps 4

Exec Floor Two Double Room with Mobility Access Bathtub

  • Sleeps 4

Exec Floor King Room with Mobility Access Bathtub

  • Sleeps 4

King Exec Floor Boardroom Hearing Access

  • Sleeps 4

View all photos for Suite, 1 King Bed (Fitness Suite W/ Trx - Chin Up Bar)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Fitness Suite W/ Trx - Chin Up Bar)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Fitness Suite W/ Trx - Chin Up Bar)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Fitness Suite W/ Trx - Chin Up Bar)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds (Fitness Suite W/ Trx - Chin Up Bar)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Two Room Premium Wellness Two Double Suite

  • Sleeps 4

Two Room Premium Wellness King Suite

  • Sleeps 4

Mobility/Hearing Accessible Queen Wellness Suite with Roll in Shower

  • Sleeps 4

View all photos for Fitness Two Double Suite

In-room safe, desk, laptop workspace, blackout curtains

Fitness Two Double Suite

  • Sleeps 6

Fitness King Suite

  • Sleeps 4

Hearing Accessible Fitness King Suite

  • Sleeps 4

View all photos for Acc 2 Double Fitness Suite with Tub and Trx - Chinup Bar

In-room safe, desk, laptop workspace, blackout curtains

Acc 2 Double Fitness Suite with Tub and Trx - Chinup Bar

  • Sleeps 6

Presidential King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

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About the area

Charlotte

At Hilton Charlotte Airport you'll be within a 20-minute stroll of Charlotte Regional Farmers Market and Renaissance Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, City Park Bistro, is open for breakfast, lunch and dinner. Atrium Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the gym and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Charlotte hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • Charlotte Regional Farmers Market - 9 min walk - 0.8 km
  • Billy Graham Library - 11 min walk - 0.9 km
  • Renaissance Park - 11 min walk - 1.0 km
  • York Road Community Park - 3 min drive - 2.7 km
  • Spectrum Center - 10 min drive - 11.2 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 9 min drive

Restaurants

  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Jersey Mike's Subs - ‬9 min walk

About this property

Hilton Charlotte Airport

Hotel in Charlotte with free airport shuttle and fitness centre
Hilton Charlotte Airport offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Hilton Charlotte Airport also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

  • 275 guestrooms or units
  • Conference rooms
  • Built in 1999
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Charlotte Airport offers 275 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free airport shuttle
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4.5 out of 5, Wonderful, 1,149 reviews
The price is AU$151
includes taxes & fees
24 Dec - 25 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to midnight
  • Parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Lounge
  • City Park Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 16 per person
  • Self-parking fee: USD 12.00 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Hilton Charlotte Airport Hotel
Hilton Charlotte Airport Charlotte
Hilton Charlotte Airport Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hilton Charlotte Airport?

Hilton Charlotte Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Charlotte Airport?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Charlotte Airport on 20 Dec 2025 start from AU$204.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Charlotte Airport?

Yep, Hilton Charlotte Airport has a self car park for USD 12.00 per day. A self car park is also available, for a fee.

Does Hilton Charlotte Airport have a pool?

Hilton Charlotte Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hilton Charlotte Airport family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as travel cots in the guestrooms, it's no surprise that Hilton Charlotte Airport is a hit with families.

Does Hilton Charlotte Airport serve breakfast?

Yeah, full breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Charlotte Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - midnight.

Is there a bar or restaurant at Hilton Charlotte Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Charlotte Airport?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Charlotte Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1027 out of 1539 reviews
Rating 8 - Good. 223 out of 1539 reviews
Rating 6 - Okay. 103 out of 1539 reviews
Rating 4 - Poor. 71 out of 1539 reviews
Rating 2 - Terrible. 115 out of 1539 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Something, probably the lift made a loud mechanical noise in our room all night. Not good for a good nights sleep….
Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything good But restaurant staff needs training
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I love the layout of the room with a separate door to bed. Staff was great and friendly. I will definitely be back when I’m in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

ALAAELDIN

Stayed 1 night in Sep 2025

10/10 Excellent

CARLOS, SAN JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Diamond

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Victor

Travelled with partner
Disliked: Property conditions & facilities
After communicating with the front desk of the television not working, they stated maintenance would be coming. After maintenance left the front desk no longer responded to my communication. No accommodations were made even though we paid money to have specific conveniences as offered. I was not compensated in any way for the inconvenience. Maintenance that came in was friendly but not necessarily considerate of the time and manner in which he responded. As a modest family we did not appreciate how he walked into the room and rushed into the bedroom area without consideration.
Stayed 2 nights in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

4/10 Poor

gabriel

Business traveller
Disliked: Amenities
No good
Stayed 1 night in Aug 2025

10/10 Excellent

Reniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym and pool and facilities were beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

eric

Stayed 2 nights in May 2025

10/10 Excellent

Dushyant, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to stay near Charlotte airport
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from airport
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Stayed 1 night in Aug 2025

10/10 Excellent

Annemarie

Stayed 1 night in Aug 2025

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Shakeyria

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel for an overnight layover. The staff are so friendly and accommodating and The airport shuttle is great.
Stayed 1 night in Aug 2025

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Hollilee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com says breakfast is included with this hotel however it is not
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly!!
Stayed 1 night in Aug 2025

10/10 Excellent

dwain d

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O this is nice. All the amenities. A 5 star restaurant. Amanda and Heather were the best!!
Stayed 1 night in Aug 2025