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Charlestown Terrace

Property class: 4.5

Photo gallery for Charlestown Terrace

A bedroom with a bed, colorful pillows, a bedside table with a lamp, and a wooden staircase.
A hotel room with a wooden desk, a flat-screen TV mounted on the wall, a glass door leading to a balcony with a table and chairs, and a carpeted floor.
A modern kitchen with white cabinetry, a stainless steel refrigerator, and a window above the oven.
A modern living room with a sofa, a dining table with a fruit bowl, a TV, and a staircase.
A modern living room with a glass coffee table, leather sofas, a flat-screen TV, and a vase with flowers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Air-conditioning
  • Outdoor space
The current price is AU$199
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
45 Dickinson Street, Charlestown, NSW, 2290
  • Place, Charlestown Square
    ‪5 min walk‬
  • Place, Lake Macquarie Private Hospital
    ‪3 min drive‬
  • Place, Glenrock State Conervation
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪40 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

A bedroom with a bed, red pillows, a bedside table with a lamp, and a closet with a sliding door.

Standard Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Loft

A hotel room with a large bed, two bedside tables with lamps, a window with a view, and a built-in desk with a chair.

Loft

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

A hotel room with a wooden desk, a flat-screen TV mounted on the wall, a glass door leading to a balcony with a table and chairs, and a carpeted floor.

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment

  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for One Bedroom

A hotel room with two beds, a nightstand, a lamp, and a window.

One Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Loft

Room

Loft

  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom

A modern living room with a black leather sofa, a white coffee table, and a flat-screen TV mounted on the wall.

Two Bedroom

  • Sleeps 5
  • 2 Single Beds and 1 King Bed

About the area

Newcastle

A luxury stay in Newcastle awaits you at this apartment. You'll be within a 10-minute walk of Charlestown Square and 1.7 km (1.1 mi) from Carbeen Street Reserve. .Apartment features a washer/dryer, a living room and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A separate bath and shower, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available. .This apartment building has a garden, express check-in and express check-out. Plus you'll find laundry facilities and multilingual staff. There's also free self parking, along with the convenience of an airport shuttle.
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What's nearby

  • Charlestown Square - 5 min walk - 0.5 km
  • Carbeen Street Reserve - 17 min walk - 1.5 km
  • Lake Macquarie Private Hospital - 3 min drive - 2.7 km
  • Twin Creeks Reserve - 4 min drive - 2.3 km
  • Glenrock State Conervation - 4 min drive - 2.7 km

Getting around

  • Kotara Station - 9 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪Central Charlestown Leagues Club - ‬18 min walk
  • ‪Guzman Y Gomez - ‬11 min walk
  • ‪Mattara Hotel - ‬11 min walk
  • ‪Kahibah Hilltop Takeaway - ‬19 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Charlestown Terrace

As a guest of Charlestown Terrace, you'll find multilingual staff, a garden, and laundry facilities. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. The luxury Charlestown Terrace also features express check-in and express check-out. Self parking is free.
  • 2 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Garden
This apartment offers 2 accommodations with washers/dryers and a hairdryer. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

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Chapel Heights Apartments
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  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 16 reviews
The price is AU$135
includes taxes & fees
11 Oct - 12 Oct
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Property amenities

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions. Guests will receive an SMS with access code.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 75 per vehicle (one way)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Charlestown Terrace Apartment
Charlestown Terrace
Charlestown Terrace Apartment
Charlestown Terrace Charlestown
Charlestown Terrace Apartment Charlestown

Frequently asked questions

What is the cancellation policy at Charlestown Terrace?

Charlestown Terrace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charlestown Terrace?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Charlestown Terrace on 12 Oct 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charlestown Terrace?

Yep, Charlestown Terrace has a free self car park.

Are there any beaches close to Charlestown Terrace?

The closest beach to Charlestown Terrace is Newcastle Beach (9.1 km).

Does Charlestown Terrace have a pool?

No, this apartment doesn't have a pool.

Is there a free airport shuttle available at Charlestown Terrace?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Charlestown Terrace?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Charlestown Terrace?

No, pets are not allowed.

Charlestown Terrace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 12 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

4.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Convenient location just near Charlestown square , and simple accommodation. Big TV. King Bed could be more comfortable. Overall a decent place to stay for a few nights
Stayed 2 nights in May 2026
Verified review

8/10 Good

The stairs were unique The open living space was great The layout of the bedrooms was great
Stayed 1 night in May 2024
Verified review

8/10 Good

Great location and good amenities

Great Location close to Charlestown Shopping Square in a quiet Street. Great Apartment lay with both bedrooms and both bathrooms upstairs. It has good amenities: TV Washing machine/dryer, 2 bathrooms, dishwasher, fridge, toaster, kettle etc, however cleanliness is lacking - it could do with a deep clean.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Nice covenant.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Communication
The apartment was big and roomy. That and the closeness to the local shopping centre were the only good points. There was nowhere to park the car in the garage as it was full of mattresses. We had to enter the apartment via the garage which is tricky as its full of mattresses! There was no toilet paper in the ensuite bathroom. The door of the ensuite wouldnt close. The fan in the bathroom was coated in dust. Cockroaches were seen, and there was leftover reciepts and bits of paper left around.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

50 /50 to stay

Property is good. However had a number of little issues between cleaning and maintenance.
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, communication
The unit was nothing like the picture, it was tiny and had 2 single beds pushed together to make a king sided bed. The air condioner made a rattle noise throughout the night and the shower was leaking onto the bedroom/common area. I was disappointed.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Amenities, room comfort, communication
Bed uncomfortable Bathroom needs work to shower door
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, room comfort

Good location

Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Issues with property

Was rather disappointing. Photo of the property does not go with the actual view of the front of the property. The adjoining doors between two different apartments were not locked. One of the blind’s chain in the second bedroom was broken. Hazel
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort, communication
I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)!
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Absolutely terrible. Read the reviews, don’t stay here. 1. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment. 2. The balcony is unable to be used due to some structural issue! 3. The garage didn’t lock, leaving open entry to anyone from outside 4. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned. 5. Really noisy - lots of other tenants out playing late at night 6. The internet didn’t work. 7. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing. In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
DO NOT UTILISE THIS PROPERTY Booked accommodation here for a number of nights to catch up with family Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc. Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow" Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused. Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation. This provider should be removed from all platforms and not allowed to offer their services. I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude. Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.
Stayed 3 nights in Dec 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a clean and update

Apartment was very dirty and uncomfortable. Very cold and needs a major update.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
good spaces and beds were good sparse ( not cushions) on lounge kitchen utensils very light on gas/over ill equiped and dirty/old mould on ceiling; not healthy silly bathroom design
Stayed 1 night in May 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Clean and great location. Easy check in Bed was very comfy
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Room comfort
เช็คอิน เช็คเอาท์ไม่ยุ่งยาก ทำเลเงียบสงบดี แต่ที่จอดรถแคบจอดยากมาก
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

This is the best apartment, it is like your own home.
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Not exactly 'executive' but a good place to stay

Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk. Only negatives... Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in. It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service.
Stayed 2 nights in Feb 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nice apartment, poor service dangerous furniture

The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!!
Stayed 14 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas visit

We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

Pros: check in/out and parking was good. Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Classy and spacious but no WiFi

Our initial impression of this property was very positive however we soon discovered there was no WiFi internet access which made it unsuitable for our business trip. Outside garbage was overflowing upon our arrival and the individual car parking was very tight. Road noise was louder than expected in the front unit. We were very pleased with the customer service from the property management and that we were able to relocate to another of the group's properties after one night. Would recommend this property if you have a very small car (or none) and no internet access needs.