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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with fitness centre and 24-hour front desk

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Daily cooked-to-order breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
BBQ/picnic area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
The current price is AU$150
includes taxes & fees
20 July - 21 July

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Principality Stadium
    ‪27 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 3
  • 1 King Bed

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About the area

Pontypridd

At Heritage Park Pontypridd, Trademark Collection by Wyndham you'll be steps from Rhondda Valley and 4.2 km (2.6 mi) from Falconry UK. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Heritage Park, serves British cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. .Within a 30-minute drive of this 4-property class Pontypridd hotel, attractions include Brecon Beacons National Park and Cardiff University.

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 km
  • The Royal Mint Experience - 13 min drive - 11.2 km
  • Caerphilly Castle - 18 min drive - 17.9 km
  • Cardiff Castle - 27 min drive - 26.7 km
  • Principality Stadium - 27 min drive - 26.6 km

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness centre, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Welsh

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Heritage Park Pontypridd, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Park Pontypridd, Trademark Collection by Wyndham?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Heritage Park Pontypridd, Trademark Collection by Wyndham on 20 July 2025 start from AU$150.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yep, Heritage Park Pontypridd, Trademark Collection by Wyndham has a free self car park.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, Heritage Park Pontypridd, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, pets are not allowed.

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 734 reviews
Rating 8 - Good. 225 out of 734 reviews
Rating 6 - Okay. 111 out of 734 reviews
Rating 4 - Poor. 62 out of 734 reviews
Rating 2 - Terrible. 62 out of 734 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not Great :-(

The hotel doesn't look to bad from the outside and reception area was clean and staff were friendly. However we arrived and were told that the kitchen was having some maintenance so the restaurant was shut which was disappointing. We then went to our family room which was right at the end of a long corridor, which smelt of damp and air freshners. The room set up great, which I why I chose this hotel. There was a double bed for myself and my wife and a single bed for my 12 year old. But the room felt dirty and the adjoining door (which we weren't using) looked like someone had tried break out through it, with a screwdriver. The bathroom was very tired as well, with broken tiles etc. We slept ok, despite the couple next door arguing till the early hours and then making up!!! Breakfast was poor as well, it seemed to be a microwaved full english. A really disappointing stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Yaman, Maidenhead

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive damp smell, mould in the bathroom, windows don’t shut, rooms in a bad shape / worn out, very noisy.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good hotel

The hotel is in a good location. Beds are comfortable. Just a bit dated
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Its a nice hotel . The room was nice, the bed and pillows were comfortable. We spent 6 hours in the bar and restaurant as we met relatives from Canada there. The fish and chips were really nice. My cousin had chicken wings starter and was shocked to get only 2 wings , in Canada they would get 6 . The bar and restaurant was too cold. There was a very loud noise that woke us up at 5.30 and it seemed to come from the ceiling in the bathroom and hallway. Sadly that spoiled our stay .
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

dave

Stayed 2 nights in Mar 2025

6/10 Okay

A

Disliked: Cleanliness, property conditions & facilities

Ok, but room needs updating.

Some stains on the pillows and sheets and several rubbish items left from the previous occupant. carpet seemed really dirty also. Unable to lower the blind on the skylight so was woken up with light really early. Panel coming off the bath, and sink plug did not work properly.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

Bad from start to finish. We booked a twin room but when we arrived it was a double. I went to reception and was told not her problem rooms are auto allocated! She was very rude and offered me bedding to sleep on the floor! She kept saying not her fault or problem. Very unhelpful. We went to breakfast and there was nothing much in the way of hot food so I went to ask for sausages, bacon and mushrooms the lady rolled her eyes and said she’d go and ask chef to cook some just for us. All in all an uncomfortable and disappointing stay. Definitely gone downhill since it has changed hands.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon, Billingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights (Saturday and Sunday) while visiting Bike Park Wales, and I was really impressed with the value for money. Booking just a week in advance, I only paid £55 for a two-person room with breakfast included—an absolute bargain! The room was clean and comfortable, though I did struggle a bit with temperature control. The window didn’t close fully, and while the radiator had adjustable heat, it wasn’t entirely clear when it was actually on or off throughout the day. That said, it wasn’t a dealbreaker. Breakfast was great—not anything particularly special, but definitely more than just the bare minimum for a continental breakfast, which was a nice touch. The shower was powerful and clean, though the mounts were a bit loose and wobbly. The location is a little out of the way, so if you don’t have a car, it might not be the most convenient. However, for the price, cleanliness, and overall experience, I’d absolutely stay here again. Perfect for a budget-friendly stay near Bike Park Wales!
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

2/10 Terrible

esosa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont know where to start! There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room. If not that i was tired and arrived at night, id have left for another place. Staff were not welcoming at all and spoke as though not interested in their job. I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead. The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick. Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you! The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!
Stayed 1 night in Mar 2025

4/10 Poor

lynn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be staying here again - black mould

The hotel was worn, not very clean or comfortable. Even though I paid for the more expensive room I was very very disappointed - Black Mould all around the window frame Breakfast very average - Will not stay here again
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Looks nice at first glance

Hotel looked good on the website, paid extra for an executive suite £125 for a night which was comfortable but poor condition with mould on the nets and curtains, smelled damp and pillows were in very poor condition and stained pillowcases. Food and drinks were ok.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Stayed 1 night in Feb 2025

6/10 Okay

Nigel

Travelled with family
Liked: Cleanliness
We were not informed that the bathroom radiator was not working on arrival only found out when mentioned at reception.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantalle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bed
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very polite... will be staying again
Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was absolutely stinking so me and my partner left at 5am
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 4 nights in Feb 2025

4/10 Poor

Stuart

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel sadly looks nothing like the photos. The rooms are badly in need of a refurbishment. Old bathrooms and bedding. The mattress felt like it hadn't been changed in years.
Stayed 1 night in Feb 2025

8/10 Good

Denisse

Stayed 2 nights in Feb 2025

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room nothing like picture. Bathroom truly awful
Stayed 1 night in Feb 2025