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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with fitness centre and 24-hour front desk

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Daily cooked-to-order breakfast (GBP 10.00 per person)
Bar (on property)
Exterior
Executive Suite
BBQ/picnic Area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
The current price is AU$123
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Place, Rhondda Valley
    ‪1 min walk‬
  • Place, A Welsh Coal Mining Experience
    ‪5 min walk‬
  • Place, Principality Stadium
    ‪27 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

7.0 out of 10
Good
(17 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

7.6 out of 10
Good
(11 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Wardrobe
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Classic King Room

  • Sleeps 2

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About the area

Pontypridd

Heritage Park Pontypridd, Trademark Collection by Wyndham places you steps from Rhondda Valley and within a short 5-minute stroll of A Welsh Coal Mining Experience. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Heritage Park, serves British cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. .In proximity to this 4-property class Pontypridd hotel you'll find Brecon Beacons National Park.

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 km
  • A Welsh Coal Mining Experience - 5 min walk - 0.4 km
  • Cardiff Castle - 26 min drive - 26.0 km
  • Principality Stadium - 27 min drive - 26.6 km
  • Cardiff Bay - 29 min drive - 28.0 km

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Wattstown Rugby Club - ‬5 min drive
  • ‪Black Diamond - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪The Rheola - ‬3 min drive
  • ‪The Merlin Pub - ‬4 min drive

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness centre, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Bar
  • Housekeeping
4.4 out of 5, Excellent, 123 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Heritage Park Pontypridd, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Park Pontypridd, Trademark Collection by Wyndham?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Heritage Park Pontypridd, Trademark Collection by Wyndham on 18 Dec 2025 start from AU$123.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yep, Heritage Park Pontypridd, Trademark Collection by Wyndham has a free self car park.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, Heritage Park Pontypridd, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, pets are not allowed.

Reviews

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 787 reviews
Rating 8 - Good. 235 out of 787 reviews
Rating 6 - Okay. 121 out of 787 reviews
Rating 4 - Poor. 74 out of 787 reviews
Rating 2 - Terrible. 64 out of 787 reviews

Reviews

4/10 Poor

Deborah

Business traveller
Disliked: Cleanliness, property conditions & facilities

Far from 4*

This hotel was very underwhelming and nowhere near the 4* standard it claims. The hotel was not what I had expected at all. Even by the photos. It was fine for a quick overnight stay, but calling it 4* is definitely a reach.
Stayed 1 night in Sep 2025

6/10 Okay

Jainish

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mixed bag

I had mixed experience of my stay. Good things are Location, brilliant surroundings and plenty of parking space. Breakfast choices limited for vegetarians. Quality was poor. The lady on the counter felt overwhelmed and quite rude when we asked for a warm milk for little one. Her reply was “I am bit busy atm”. I found they were under staffed while hotel was fully blocked.
Stayed 1 night in Sep 2025

4/10 Poor

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms outdated with old wooden rotten dirty windows frames. Bath side panel held on with wood screws which had a sharp edge. Told that breakfast wasnt included but im sure it was when booked
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the Wyndham chain, this hotel is situated just off a roundabout on some main roads with a good sized car park nice and close to the entrance which was fortunate due to the monsoon weather. I was greeted warmly on check-in . The room was smart and clean although the window was quite an old wooden frame. The hotel had a decently equipped gym which I made full use of. The shower was so good that I had to turn down the pressure which is a first for a hotel shower. I slept well in a very comfy king sized bed. Breakfast was on a buffet basis with plenty of options available and was delicious. Outside of tired décor in the corridors and some mold on the bathroom sealant, everything ensured I have a fantastic overnight stay and I would look to stay here again given the chance.
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Debra

Stayed 3 nights in Aug 2025

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

Upgraded on arrival from a double room to a superior double. The room I was upgraded to was in absolutely disgusting state. I have no idea what bodily fluids were on this chair but it doesn’t bare thinking about. Went to the restaurant for food and that has gone massively downhill. I’ve stayed in this hotel a few times on business but it just shows how much something can deteriorate in such a short space of time. It does make you wonder if it has been used as a migrant hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

Attended a family wedding staff were very helpful food was lovely rooms were clean and comfortable and the breakfast was excellent plenty of options to choose from.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaleb

Stayed 1 night in Aug 2025

4/10 Poor

Phillip

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort

no hot water, no apology, no follow-up

We stayed at this hotel from 18–20 July. Unfortunately, our experience fell well short of what you would expect from a four-star property. Our shower had no hot water. On the first day we had to be given access to a different room just to wash. By the second day the problem still hadn’t been fixed, no one had updated us, and the staff on duty weren’t aware of the ongoing issue. We had to explain everything again and ended up trying two more rooms before we could finally shower. To be clear, the staff we dealt with during our stay – including housekeeping – were lovely, apologetic and genuinely tried to help. The real disappointment came afterwards: despite emailing the hotel (as instructed by reception staff) three times, the only reply I ever received was a brief message saying the manager will deal with it next week. That never happened, and all further contact was ignored. Even when Hotels.com chased the matter up on my behalf, the hotel flatly refused to offer so much as an apology, let alone a refund or gesture of goodwill. The lack of hot water was inconvenient enough, but the complete refusal to engage with my complaint afterwards was what really left a bad impression. A four-star hotel should be able to manage basic facilities and, at the very least, communicate with its guests when something goes wrong. Sadly, this hotel failed on both counts.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vinod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful staff and nice restaurant. Highly recommend. Easy to drive to most locations mid Wales and Cardiff.
Stayed 4 nights in Jul 2025

10/10 Excellent

valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Nicola

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Average at bedt

Quite run down. No window in my room. I don’t think I would stay again. Parking good though.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really dated hotel Not clean or comfy There was a wedding on and it was utter chaos- delayed service staff were stressed
Stayed 1 night in Aug 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the area we wanted. Check was slow due to staff being busy with a School Leavers Prom. Room was clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find good parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Huge bedroom and bathroom. Bathroom needed renovation but was spotless. Delicious breakfasts, great choice on offer and all freshly cooked. Dinner was equally good and again wonderful service. Would stay again 😊
Stayed 2 nights in Apr 2025

6/10 Okay

Summerly

Disliked: Cleanliness, property conditions & facilities, room comfort

Average stay

The hotel looks amazing on the pictures but in real life doesn’t quite reflect the same. The room was OK but the bathroom was very dated. Plug hole was broken but this was fixed when asked. We were also woken up at 3am to the fire alarm going off which absolutely terrified me. Didn’t eat in the restaurant to comment on the food. I thought room service was an option here (I may be wrong) but there was no information about this anywhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Indika

Travelled with family
Liked: Cleanliness
We booked family room for 4, but glasss and tea cups were arranged for 3, bathroom sink was not drainig propery, its blocked, shower gel bottle Was empty.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Juliana

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

J

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Christakis

Travelled with family
Not quite value for money
Stayed 1 night in Jul 2025