3 Sep. 2022 by Jonathan
Good Evening, Thank you for taking the time to leave us a review, we really apologize for the inconveniences experienced during your stay, we assure you these would not be our standard operating procedures, rest assured your concerns have been passed on to our management team and a detailed review of the mentioned details will be undertaken.
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available. This Canmore hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Northwinds Hotel by Basecamp offers 63 air-conditioned accommodations with minibars and coffee/tea makers. LED televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.
Northwinds Hotel by Basecamp has a restaurant on site.
Special check-in instructions:
Guests will receive an access code.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.