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Hotel Description

A luxury stay in Isla Mujeres awaits you at Privilege Aluxes Isla Mujeres Hotel. You'll be 0.1 km (0.1 mi) from Norte Beach and 3.8 km (2.4 mi) from Crayola House. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa.

Plasma TVs with satellite channels are featured in all 124 rooms, and you can enjoy free WiFi, iPod docks and DVD players. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Coffee/tea makers, free bottled water and safes are also available.

A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, Satay, serves Asian cuisine and is open for dinner. With 2 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 spa tubs and fitness centre. Added amenities include free WiFi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star Isla Mujeres resort include Mundaca House and Tortugranja Turtle Farm.

Standard Room, 1 King Bed Adults Only

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$307* Per night/room 16 Dec. - 17 Dec.

Suite Deluxe Pool View Adults Only

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Suite, 1 King Bed, with Whirlpool Bath , Pool View - Adults Only

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, with Whirlpool Bath - Adults Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilege Aluxes Isla Mujeres Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Privilege Aluxes Isla Mujeres Hotel

Everyone (2)
5 out of 5

Posted by on 11 Jan. 2014

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5 out of 5
Pros: Beautifully modern and luxurious hotel at an incredible location, the beach area serviced by the hotel was divine.
Cons: A little off the beaten track, ferry ride from cancun but worth the trip.
Location: Paradise
Facilities: Outstanding; Value: Affordable; Service: Personable & professional; Cleanliness: Beautiful; This hotel far exceeded my expectations, especially considering the reasonable price tags. Rooms were incredibly spacious and elegantly styled.

Posted by , from Australia - NSW - Sydney on 7 Oct. 2012

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About the Privilege Aluxes Isla Mujeres Hotel

Location Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO 77400

All-inclusive Details

  • Taxes not included
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Wireless Internet access not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkelling gear not included
  • Tennis rackets not included
  • Tennis lessons not included
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • Food and beverage restrictions apply
  • Alcoholic beverages not included

Property Features

Some rates at Privilege Aluxes Isla Mujeres Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Privilege Aluxes Isla Mujeres Hotel, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a fitness centre, a garden and a terrace. Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Privilege Aluxes Isla Mujeres Hotel offers 124 forms of air-conditioned accommodation with iPod docking stations and DVD players. Beds feature premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Satay – This restaurant specialises in Asian cuisine and only serves dinner.Reservations are required.

Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks – This poolside bar serves lunch and light fare.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Starting in 2019 this property will cater to adults only. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1700 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aluxes
  • Aluxes Privilege
  • Aluxes Privilege Isla Mujeres
  • Hotel Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes Isla Mujeres Hotel Resort
  • Privilege Aluxes Isla Mujeres Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres Hotel Resort Isla Mujeres

You should know

  • Privilege Aluxes Isla Mujeres Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 13 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.