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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Premium Suite with Whirlpool bath
Beach bar
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
The current price is AU$485
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(94 reviews)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

8.8 out of 10
Excellent
(92 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom

Double Suite Luxury

  • Sleeps 3

About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Privilege Aluxes Isla Mujeres Adults Only. Within a short 5-minute stroll, you'll find North Beach and Miguel Hidalgo. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Mystique can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Satay, serves Asian cuisine and is open for dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Centro - Supmza 001 resort, you'll be 0.2 km (0.1 mi) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.7 km (2.3 mi) from Crayola House.
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • Faro de Punta Norte - 1 min walk - 0.0 km
  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 116 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Coco Restaurant And Beach Bar - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

What is the cancellation policy at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Privilege Aluxes Isla Mujeres Adults Only?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Privilege Aluxes Isla Mujeres Adults Only on 9 Apr 2026 start from AU$485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Privilege Aluxes Isla Mujeres Adults Only?

Yep, Privilege Aluxes Isla Mujeres Adults Only is a short 1-minute walk from North Beach. Fun beach activities include snorkelling, scuba diving and sailing.

Is there a spa on site at Privilege Aluxes Isla Mujeres Adults Only?

Yep, Mystique is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Privilege Aluxes Isla Mujeres Adults Only have a pool?

Yep, and guests recommend it! Privilege Aluxes Isla Mujeres Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Privilege Aluxes Isla Mujeres Adults Only have a waterslide?

No, there is no waterslide at Privilege Aluxes Isla Mujeres Adults Only, but Garrafon Natural Reef Park is a short 19-minute walk away.

What luxury perks are available at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only features 2 outdoor pools, 3 hot tubs and 3 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Privilege Aluxes Isla Mujeres Adults Only a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Privilege Aluxes Isla Mujeres Adults Only.

Is Privilege Aluxes Isla Mujeres Adults Only family-friendly?

No, Privilege Aluxes Isla Mujeres Adults Only is an adults-only property.

Does Privilege Aluxes Isla Mujeres Adults Only serve breakfast?

Yep, guests highly rate the free buffet brekkie here! Available daily from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Privilege Aluxes Isla Mujeres Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Privilege Aluxes Isla Mujeres Adults Only?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Privilege Aluxes Isla Mujeres Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Privilege Aluxes Isla Mujeres Adults Only?

No, pets and service animals are not allowed.

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 936 out of 1341 reviews
Rating 8 - Good. 245 out of 1341 reviews
Rating 6 - Okay. 93 out of 1341 reviews
Rating 4 - Poor. 40 out of 1341 reviews
Rating 2 - Terrible. 27 out of 1341 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations food drinks, and staff were perfect.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
All inclusive was the way to go. Super nice suite. Staff were above and beyond. The hotel looks pretty new, everything was pristine. I had trouble choosing which restaurant to eat at and room service was all we did for the first 24 hours being tired from travelling. Aluxes is our go-to place to stay on Isla. Best bang for the dollar.
Stayed 1 night in Dec 2025

8/10 Good

Timothy

Stayed 6 nights in Dec 2025

10/10 Excellent

Ann-Marie

Travelled with family
Liked: Amenities
Staff and service were excellent!
Stayed 5 nights in Dec 2025

6/10 Okay

Kayli

Stayed 7 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 8 nights in Dec 2025

10/10 Excellent

Dahlia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best food for an all inclusive resort. Very peaceful atmosphere and relaxing trip. Second time going and will come back next year.
Stayed 7 nights in Dec 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in, there was no one to greet us due to lobby renovations (which we were not warned about in advance and created a very hectic experience). On checking into the room, it had the strongest smell of mildew of any place we have ever stayed, and we could not stay for health reasons. We found other island accommodations, but the hotel declined to refund any money for the nights we didn't use. We were disappointed by our experience here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gil

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We love staying at Privilege Aluxes in Isla Mujares! The beach is beautiful, the pool and grounds are relaxing and great, the rooms are immaculately clean and the staff is very friendly and attentive. We learned that many guests continue to come back year after year - because it is such a lovely place! Although you can choose an affordable all inclusive option (or just go with the included breakfast - which I highly recommend eating on the beautiful beach) it’s a small resort so the atmosphere is very mellow and relaxing and not the typically overcrowded all inclusive experience. Huge shout out to Andres and Jesus who took great care of us and went above and beyond to make our stay memorable and luxurious. We will be back. Ty!
Sunset from room balcony
Stayed 2 nights in Dec 2025

10/10 Excellent

Sabina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing friendly and helpful
Stayed 5 nights in Nov 2025

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was attentive and super friendly! Food and drinks were perfect! Every meal we had was delicious! Can not beat the view from the room and beach club.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica, South Chesterfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our third time at Privilege Aluxes, and this was the best trip yet. The customer service is top notch, the food is delicious, and they have increased the live entertainment. The room and grounds were clean and well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dennis John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far and away the cleanest hotel and beach ive ever srayed at!
Stayed 7 nights in Dec 2025

8/10 Good

Miguel

Stayed 4 nights in Dec 2025

8/10 Good

Dianna

Stayed 7 nights in Nov 2025

10/10 Excellent

Kelly Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love PA. I’ve only stayed one other location on the island and vowed to never stay any other place on the Island but PA again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jimena

Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Great food and even though hotel was sold out it never felt busy. Great atmosphere all around!
Stayed 5 nights in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
The staff was superb & the entire hotel was excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! Friendly, attentive, informative. The property was extremely clean.
Stayed 7 nights in Nov 2025

8/10 Good

Jay, Naples

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and would definitely be back!!
Stayed 5 nights in Nov 2025

4/10 Poor

Jessica Lynn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were a lot of little things that added up to a bad experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

james

Stayed 2 nights in Dec 2025