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Hotel Secreto

Property class: 4

Photo gallery for Hotel Secreto

A poolside area with a view of the ocean, a wooden table, and a white chair.
A living room with two white armchairs, a glass coffee table with books, a vase with flowers, and a bookshelf in the background.
A beach with a curved shoreline, calm waves, and a clear sky.
A resort with multiple swimming pools, sun loungers, and palm trees.
A modern bedroom with a glass shower enclosure, a wooden floor, and a bed with white linens.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Sección Lote 11, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪5 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪8 min walk‬
  • Place, North Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe -Second & Third Floor King

A modern hotel room with a bed, a sofa, a chair, and two side tables.

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive -Fourth Floor king

A hotel room with a large bed, a sofa, two armchairs, a small table, and a painting on the wall.

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior- Ground Floor King

A hotel room with a bed, a sofa, two armchairs, a coffee table, and a large mirror.

Superior- Ground Floor King

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

About the area

Isla Mujeres

At Hotel Secreto you'll be within a short 5-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Highlights at this beachfront hotel include a full-service spa, an outdoor swimming pool and free self-parking. .Spend the day at the beach and enjoy the on-site gym and pool loungers. Added amenities include free Wi-Fi in public areas and spa services. .With a stay at this 4-property class Centro - Supmza 001 hotel, you'll be 21.8 km (13.6 mi) from Playa Tortugas and 30.2 km (18.8 mi) from La Isla Shopping Mall.

What's nearby

  • Parador Fotográfico - 2 min walk - 0.2 km
  • Miguel Hidalgo - 5 min walk - 0.4 km
  • Isla Mujeres Cemetery - 8 min walk - 0.7 km
  • North Beach - 9 min walk - 0.8 km
  • Faro de Punta Norte - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Lima Y Coco - ‬4 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪Grill Garden - ‬2 min walk

About this property

Hotel Secreto

Hotel Secreto offers its guests a full-service spa, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Secreto. Free self parking is available.

This 4-star Isla Mujeres hotel is smoke free.

  • 12 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Secreto offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has couples treatment room(s). Services include massages.

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  • Pool
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

Is parking available at Hotel Secreto?

Yep, Hotel Secreto has a free self car park.

Are there any beaches close to Hotel Secreto?

Yep, Hotel Secreto is a short 4-minute walk from North Beach.

Is there a spa on site at Hotel Secreto?

Yep, there is an onsite spa at Hotel Secreto. You'll enjoy services like massages.

Does Hotel Secreto have a pool?

Hotel Secreto has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Secreto a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Secreto.

Is there a free airport shuttle available at Hotel Secreto?

No, Hotel Secreto does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Secreto?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Secreto?

No, pets are not allowed.

Hotel Secreto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 302 out of 348 reviews
Rating 8 - Good. 32 out of 348 reviews
Rating 6 - Okay. 7 out of 348 reviews
Rating 4 - Poor. 5 out of 348 reviews
Rating 2 - Terrible. 2 out of 348 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! The staff was lovely and the hotel was beautiful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love loved this hotel! Beautiful room, beautiful view and 1000% will be back.
View from pool area
View from my hotel room balcony
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean and spacious rooms, friendly service, comfortable beds and great A/C. Wonderful stay!
View from the deck!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the balcony and the roof bar sunset view is gorgeous
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a hidden germ Quite Professional staff Great setting
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised at how absolutely clean this property in the room was. Everything about it was fabulous. Every staff member was exceptional an extra shout out if you stay here or inquire or if you have questions is to email them and direct it to Milie. I absolutely will return.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hotel Secreto 3 times and we love it. Everyone is so nice and helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful property.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Loved rooftop bar, staff were great, was afraid because there were a few reviews where they said
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Everything is walking distance. Pool access and Rooftop access daily for sunrise and sunset vistas. Rooms with Ocean view double as pool view. Room has AC and dehumidifier. TV uses Stingray Streaming which has tons of channels!!! Clean rooms and staff freshens up rooms early which is nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024