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Hotel Secreto

4.0 star property

Photo gallery for Hotel Secreto

Beach/ocean view
Executive -Fourth Floor king
Lobby sitting area
On the beach
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Sección Lote 11, Isla Mujeres, QROO, 77400
  • Place, beach
    ‪2 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Deluxe -Second & Third Floor King

Premium bedding, in-room safe, individually furnished, desk

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive -Fourth Floor king

Executive -Fourth Floor king

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior- Ground Floor King

Premium bedding, in-room safe, individually furnished, desk

Superior- Ground Floor King

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

About the area

Isla Mujeres

At Hotel Secreto you'll be within a short 5-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Highlights at this beachfront hotel include a full-service spa, an outdoor swimming pool and free self-parking. .Spend the day at the beach and enjoy the on-site gym and pool loungers. Added amenities include free Wi-Fi in public areas and spa services. .With a stay at this 4-property class Centro - Supmza 001 hotel, you'll be 30.2 km (18.8 mi) from La Isla Shopping Mall.

What's nearby

  • beach - 2 min walk - 0.2 km
  • Miguel Hidalgo - 3 min walk - 0.3 km
  • Isla Mujeres Cemetery - 6 min walk - 0.6 km
  • North Beach - 8 min walk - 0.7 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪Rock Bar - ‬5 min walk

About this property

Hotel Secreto

Hotel Secreto offers its guests a full-service spa, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Secreto. Free self parking is available.

This 4-star Isla Mujeres hotel is smoke free.

  • 12 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Secreto offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has couples treatment room(s). Services include massages.

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas
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Centro - Supmza 001
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 1,347 reviews
The price is AU$475
includes taxes & fees
29 Apr - 30 Apr
Privilege Aluxes Isla Mujeres Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

Is parking available at Hotel Secreto?

Yep, Hotel Secreto has a free self car park.

Are there any beaches close to Hotel Secreto?

Yep, Hotel Secreto is a short 4-minute walk from North Beach.

Is there a spa on site at Hotel Secreto?

Yep, there is an onsite spa at Hotel Secreto. You'll enjoy services like massages.

Does Hotel Secreto have a pool?

Hotel Secreto has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Secreto a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Secreto.

Is there a free airport shuttle available at Hotel Secreto?

No, Hotel Secreto does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Secreto?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Secreto?

No, pets are not allowed.

Hotel Secreto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 286 out of 332 reviews
Rating 8 - Good. 32 out of 332 reviews
Rating 6 - Okay. 7 out of 332 reviews
Rating 4 - Poor. 5 out of 332 reviews
Rating 2 - Terrible. 2 out of 332 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

nicole

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Harry

Stayed 3 nights in Dec 2025

6/10 Okay

Dong

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The staff were friendly, but it seems the furnitures need some upgrades. The mirror table in our room looks ages ago, and maybe the pint too. Also, we killed 30+ mosquitoes in our room in 24hours. The house keeping came for the cleaning the next day but still leave the door open although we specially told the front desk please keep the door closed to prevent mosquitoes. The location of the hotel is great.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto
Stayed 7 nights in Nov 2025

10/10 Excellent

James, Rockford

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Stayed 2 nights in Nov 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem, located a short walk from all the action and top beaches, but tucked away in a quiet alcove with a stunning pool that overlooks a deserted beach, which I had to myself whenever I wanted it. Everything is spotlessly clean. The lovely staff are super-friendly and helped with dinner recommendations, found a therapist to give me a massage within 10 minutes, even though it was the usual ladies day off and couldn’t be friendlier. The bar by the pool makes delicious (strong!) cocktails. The gym is quite basic (and very hot - give it 10 mins for the AC and all the fans to take effect!!!) but does what it needs to do (unless you’re after cardio). Loved it so much I stayed an extra night. Strong recommendation!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away just off the main streets of downtown Isla Mujeres, Hotel Secreto is a true hidden gem. This secure, boutique hotel offers card-only access and a peaceful retreat from the island’s hustle and bustle. We stayed in a first-floor room with a private patio overlooking the pool and a partial view of the ocean. It featured a table, chairs, and a cozy lounging bed—the perfect spot to unwind. The pool was a nightly favorite for us, with just the right temperature to relax under the stars while listening to the gentle sound of ocean waves. We were even lucky enough to spot sea turtles nesting along the shore—truly unforgettable! The staff were friendly and helpful when approached, with small touches like opening the front door for us daily so we didn’t need to pull out our key card. The pool and rooftop bar attendants were also very kind and welcoming. While the hotel is quiet and restful, two small notes: the air fresheners used throughout are a bit strong, and the room could benefit from a ceiling or portable fan. That said, this hotel is an incredible value. The property is kept exclusive—only guests and rooftop bar patrons are allowed—which made it feel private and serene. We’ll absolutely be back when staying on the north end of the island. Highly recommended for couples or solo travelers seeking tranquility and charm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secluded Oasis

The hotel felt very secluded and had a nice sand beach area. Not a beach for swimming. Too rocky but you can walk along the sand to a nice swimming beach (Playa Norte). Nice spa for massages. Beautiful patio with lounge bed with an ocean view. Highly recommend booking an ocean view Rooftop restaurant/bar. Great view at sunset! Easy walk to shopping and dining. Can rent a golf cart which makes it nice!
Stayed 2 nights in Apr 2025

10/10 Excellent

delfina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Alec

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Stayed 3 nights in May 2025

10/10 Excellent

Jose, MIAMI

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secreto is now our home away from home! We go to Isla Mujeres at least once a year and we won’t stay anywhere else! The ladies at the desk are all amazing! Angel on the roof is great!
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was delightful, and the staff couldn’t have been nicer. Unfortunately Isla Mujeres does not have great food. This is not my first time to the island. We tried three of the recommended restaurants. All were mediocre at best. Secreto is wonderful!
Stayed 3 nights in May 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.
Stayed 4 nights in May 2025

10/10 Excellent

Christen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025

10/10 Excellent

Robert John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect way to spend our first ever vacation there. The staff was amazing and the property was conveniently located. If I had a wish for future enhancements I would add (1) Hot Tub, (2) Chair in room & (3) Clean and modernize Gym. All in all we loved our stay here.
Stayed 6 nights in Apr 2025

10/10 Excellent

Genesis

Stayed 6 nights in Apr 2025

10/10 Excellent

Irit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025