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Hotel Description

A luxury stay in Cancun awaits you at Hard Rock Hotel Cancun - All Inclusive. Within a 10-minute stroll you'll find Aquaworld and Cancun Interactive Aquarium within a 30-minute walk. Highlights at this beachfront hotel include 6 restaurants, 2 poolside bars, and a full-service spa.

All 601 individually decorated rooms feature LCD TVs with satellite channels, and you can enjoy private spa tubs, free WiFi, and balconies. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, coffee/tea makers, free bottled water, and safes are available.

A day of pampering at The Rock Spa can include massages, facials, and mani/pedis. The buffet restaurant, The Market, serves international cuisine and is open for breakfast, lunch, and dinner. With 4 bars/lounges to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and free kids' club. 16408 square feet (1524 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a health club, and a kids' swimming pool. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Zona Hotelera hotel, you'll be 2.6 km (1.6 mi) from La Isla Shopping Mall and 3.2 km (2 mi) from Delfines Beach.

Deluxe Gold king bed, Lagoon view

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$647* Per night/room 11 Mar. - 12 Mar.

Deluxe Diamond, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Platinum, two double beds, ocean view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Rock Suite Platinum, ocean view

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed (GOLD-PURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rock Suite Platinum, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the Hard Rock Hotel Cancun - All Inclusive

Location Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO 77500

All-inclusive Details

  • Aerobics classes/lessons included
  • Taxes included
  • Dancing classes/lessons included
  • 24-hour room service
  • Language classes/lessons included
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Additional gratuities accepted
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included

Property Features

Some rates at Hard Rock Hotel Cancun - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hard Rock Hotel Cancun - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 6 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club, and a garden. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cancun hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 16408 sq ft of conference space
  • 1524 sq m of conference space
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hard Rock Hotel Cancun - All Inclusive offers 601 air-conditioned accommodations with private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private hot tub
  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

The Market - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Frida - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Debit cards
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Hard Rock Hotel Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.