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Hotel Buenavista Bacalar Jungle Experience

3.5 star property
Family-friendly hotel in Bacalar

Photo gallery for Hotel Buenavista Bacalar Jungle Experience

Pool
Exterior
Dining room
Exterior
Deluxe King Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$125
includes taxes & fees
7 May - 8 May

Explore the area

Map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923
  • Lake Bacalar
    ā€Ŗ7 min walkā€¬
  • Chacchoben Ruins
    ā€Ŗ17 min driveā€¬
  • Laguna Bacalar Ecological Park
    ā€Ŗ25 min driveā€¬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ā€Ŗ60 min driveā€¬

Room options

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Fan
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Fan
Eco-friendly toiletries
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

A family-friendly stay in Bacalar awaits you at Hotel Buenavista Bacalar Jungle Experience. You'll be 18.5 km (11.5 mi) from Chacchoben Ruins and 27.8 km (17.3 mi) from Laguna Bacalar Ecological Park. Highlights at this hotel include in-room balconies. .Enjoy access to free bike hire and a playground. Added amenities include free Wi-Fi in public areas, a garden and babysitting services. .In proximity to this 3.5-property class Bacalar hotel you'll find Lake Bacalar.

What's nearby

  • Lake Bacalar - 7 min walk - 0.6 km
  • Chacchoben Ruins - 17 min drive - 18.6 km
  • Laguna Bacalar Ecological Park - 25 min drive - 27.8 km
  • Fort of San Felipe - 27 min drive - 28.6 km
  • Cenote Cocalitos - 30 min drive - 33.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive

Restaurants

  • ā€ŖJugo de PiƱa - ā€¬9 min drive

About this property

Hotel Buenavista Bacalar Jungle Experience

Family-friendly hotel in Bacalar
As a guest of Hotel Buenavista Bacalar Jungle Experience, you'll find a garden and room service (during limited hours). WiFi is free in public spaces.

This 3.5-star Bacalar hotel is smoke free.

  • 9 guestrooms or units
  • Childcare (surcharge)
  • Garden
  • No smoking on site
Hotel Buenavista Bacalar Jungle Experience offers 9 air-conditioned accommodations, with a ceiling fan. Rooms open to balconies. This individually decorated accommodation has separate dining areas and includes dining tables. Bathrooms include a shower and complimentary toiletries. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

French

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Property grounds

El Chital

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 210 reviews
The price is AU$184
includes taxes & fees
14 May - 15 May
El Chital

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Free bicycle rentals
  • Playground

Family friendly

  • Dining table
  • In-room babysitting
  • Playground
  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Individual decor
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property

Pets

  • Pets and service animals are not allowed at Hotel Buenavista Bacalar Jungle Experience

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Hotel Buenavista Bacalar Jungle Experience?

Hotel Buenavista Bacalar Jungle Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Buenavista Bacalar Jungle Experience?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Hotel Buenavista Bacalar Jungle Experience on 7 May 2025 start from AU$124.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Buenavista Bacalar Jungle Experience?

The closest beach to Hotel Buenavista Bacalar Jungle Experience is Mahahual Beach (58.8 km).

What makes Hotel Buenavista Bacalar Jungle Experience a romantic place to stay?

Couples dining and a champagne service, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Buenavista Bacalar Jungle Experience.

Is Hotel Buenavista Bacalar Jungle Experience family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Buenavista Bacalar Jungle Experience is a hit with families.

Is there a free airport shuttle available at Hotel Buenavista Bacalar Jungle Experience?

No, Hotel Buenavista Bacalar Jungle Experience does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Buenavista Bacalar Jungle Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Buenavista Bacalar Jungle Experience?

No, pets and service animals are not allowed.

Hotel Buenavista Bacalar Jungle Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 95 reviews
Rating 8 - Good. 19 out of 95 reviews
Rating 6 - Okay. 15 out of 95 reviews
Rating 4 - Poor. 8 out of 95 reviews
Rating 2 - Terrible. 9 out of 95 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote and quiet. Food is great
Stayed 1 night in Dec 2024

2/10 Terrible

Horacio

Not what is advertised

The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskitoā€™s , really negative experience
Stayed 1 night in Jul 2024

6/10 Okay

Herculano Lopez

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024

8/10 Good

KARLA, Las Vegas

Travelled with family and small children
Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024

10/10 Excellent

manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Liked: Staff & service

6/10 Okay

maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans la jungle....

HƓtellerie dans la jungle accessible par petite route en terre et pierres. Gps impƩratif pour trouver car il n y a pas de panneaux de indiquant le nom des rues.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023

6/10 Okay

Jose

Travelled with partner
Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

like camping

this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing base in the jungle

Iā€™m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Donā€™t expect loads of eating options, youā€™re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and thereā€™s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, un poco complicado para entrar pero el hotel excelente

10/10 Excellent

Naga Raju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022

4/10 Poor

Alma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022

2/10 Terrible

Jose

Stayed 2 nights in Apr 2022

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem with a relaxing environment. Excellent customer service and outstanding breakfast (international cook). We were delighted to participate in a free yoga class and have access to the club house where we kayaked the lagoon. All for free or part of the amenities. It is worth every penny.
Stayed 1 night in Mar 2022

10/10 Excellent

Ramiro

Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Fred

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE. YOU WILL BE SORRY IF YOU DO! This property is a total rip off. Do not stay here you will be disappointed. NO WATER ON PROPERTY, NO AIR CONDITIONING, NO TELEVISION, IN MIDDLE OF NO WHERE, STAY AWAY, CON ARTISTS.....I went there for 10 minutes and after getting lost because the directions were off the grid. It is not even in Bacalar. The management and owner are complete false advertisers. It is not on the water, Property has no luxuries, it is 30 minutes from Bacalar and is very hard to find. They stole my money as I was there for 10 minutes and they refused to give me my money back. STAY AWAY FROM THIS PLACE! IT IS A RIP OFF AND THEY ARE RUTHLESS ABOUT IT!
Stayed 3 nights in Dec 2021

2/10 Terrible

LUIS JAIME

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is a lie . Itā€™s not in bacalar it is in Buenavista . Itā€™s a away from all the fine restaurants and fun activity from bacalar. Transportation is a huge issue and weā€™re charged to go back in forth $ 15 each trip . I donā€™t recommend no one to come here if itā€™s your first time here . Itā€™s a waist and time consuming
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Quiet hotel in a small village

Quiet little hotel near the lagoon witch does not have access to the actual lagoon. Keep in mind that none of the staff speak a word english, because of that you never knew what you will get for breakfast, what they want to say and so on..
Stayed 4 nights in Jun 2021