See all properties
Save

SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping centre in Buena Park with free breakfast

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Free daily continental breakfast
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
The current price is AU$142
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Buena Park, CA
  • Place, Medieval Times
    ‪12 min walk‬
  • Place, Knott's Berry Farm
    ‪2 min drive‬
  • Place, Knott's Soak City Water Park
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Buena Park

You'll be connected to a shopping centre at SureStay Hotel by Best Western Buena Park Anaheim, and within a 30-minute stroll of Medieval Times and Knott's Berry Farm. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. .Sights within a 10-minute drive of this Buena Park hotel include Knott's Soak City Water Park and Disneyland® Resort.

What's nearby

  • Medieval Times - 12 min walk - 1.0 km
  • Knott's Berry Farm - 2 min drive - 1.9 km
  • Knott's Soak City Water Park - 2 min drive - 1.9 km
  • Disneyland® Resort - 9 min drive - 11.4 km
  • Honda Center - 12 min drive - 15.9 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Pelicana Chicken - ‬2 min walk
  • ‪La Huasteca - ‬5 min walk
  • ‪Sizzler - ‬1 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping centre in Buena Park with free breakfast
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
The Buena Park Hotel & Suites
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,959 reviews
The Buena Park Hotel & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Buena Park Anaheim?

Yep, SureStay Hotel by Best Western Buena Park Anaheim has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 27 Oct 2025 start from AU$141.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Buena Park Anaheim?

The closest beach to SureStay Hotel by Best Western Buena Park Anaheim is Huntington State Beach (24.9 km).

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SureStay Hotel by Best Western Buena Park Anaheim family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Buena Park Anaheim is a hit with families.

Does SureStay Hotel by Best Western Buena Park Anaheim serve breakfast?

You bet, complimentary continental breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Buena Park Anaheim?

No, SureStay Hotel by Best Western Buena Park Anaheim does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

No, only service animals are allowed.

Reviews

SureStay Hotel by Best Western Buena Park Anaheim Reviews

5.8

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 1007 reviews
Rating 8 - Good. 181 out of 1007 reviews
Rating 6 - Okay. 202 out of 1007 reviews
Rating 4 - Poor. 155 out of 1007 reviews
Rating 2 - Terrible. 271 out of 1007 reviews

Reviews

4/10 Poor

Stephanie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Blankets were torn and the parking lot was full, the breakfast is in the same lobby. The room are outdated. I mean to sleep and shower it was ok but definitely not staying here again. The elevators were broken, if you need a microwave or anything you have to go to the lobby to use it in front of guest. The pool is right in front of the lobby everyone who drives in can see you there was no privacy.
Stayed 1 night in Jun 2025

4/10 Poor

Gilberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ac was leaking on floor room smells bed reality uncomfortable
Stayed 3 nights in Jul 2025

8/10 Good

Lakeisha

Travelled with family

Mini family vacation

The room looked just like the picture. My family and I were super close to Knott's Berry Farm. Our stay was lovely. The only negative was the continental breakfast wasn’t really all that. Besides that, everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Anndy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

haben

Stayed 3 nights in Jul 2025

10/10 Excellent

isela

Liked: Cleanliness, staff & service, property conditions & facilities
The only bad was the parking. There is a limit of parking spaces.
Stayed 1 night in May 2025

4/10 Poor

Youngsun, Chula Vista

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thx
Stayed 3 nights in Jun 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time was 3pm, room wasn't ready. Finally got our room around 430pm and the room was still gross.
Stayed 1 night in Jun 2025

8/10 Good

Corina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location close to an outdoor mall and eateries. There is just pastries, yogurt and fruit for breakfast. The rooms do not have a microwave but do have fridges and a desk.
Stayed 6 nights in Jun 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Amenities
There was an overpowering bleach smell when we first walked in our room. Tried to use the pool but it was dirty, we did use the jacuzzi but it was not hot, room temperature at best. Stayed in it for 2 hours and consistently turned on the jets but it would still not heat up. I did like the quality of the body wash and shampoo and conditioner.
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible, safe location,
Stayed 1 night in Jun 2025

6/10 Okay

Liezl

Stayed 3 nights in Jun 2025

10/10 Excellent

Jada

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Jun 2025

6/10 Okay

Azucena

Stayed 2 nights in Jun 2025

6/10 Okay

Tammirriah

Stayed 2 nights in Jun 2025

10/10 Excellent

kelsey

Stayed 2 nights in May 2025

4/10 Poor

Cynthia

Room had a very bad smell Tv only had 5 channels pillows were dirty and yellow thank god i took ours. Continental breakfast was a joke,
Stayed 1 night in May 2025

8/10 Good

Maria, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

4/10 Poor

Dewey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the lobby had no idea how to do his job, The hotel was dirty, the floor felt grimy and dusty when I got the room, the bedsheets were already stained, and overall it just wasn’t a pleasant hotel to stay at.
Stayed 4 nights in May 2025

8/10 Good

JiEun

Liked: Staff & service
Disliked: Cleanliness
The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean. The location was pretty safe, lots of restaurants, market. Very convenient.
Stayed 8 nights in Apr 2025

10/10 Excellent

sony

Stayed 1 night in May 2025