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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Exterior
Property amenity
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$136
includes taxes & fees
3 May - 4 May

Explore the area

View map
Buena Park, CA
  • Place, Medieval Times
    ‪13 min walk‬
  • Place, Knott's Berry Farm
    ‪3 min drive‬
  • Place, Knott's Soak City Water Park
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Buena Park

You'll be connected to a shopping centre at SureStay Hotel by Best Western Buena Park Anaheim, and within a 30-minute stroll of Medieval Times and Knott's Berry Farm. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. .Sights within a 10-minute drive of this Buena Park hotel include Knott's Soak City Water Park and Disneyland® Resort.

What's nearby

  • Buena Park Historical Society - 12 min walk - 1.0 km
  • Medieval Times - 13 min walk - 1.2 km
  • Knott's Berry Farm - 3 min drive - 1.9 km
  • Knott's Soak City Water Park - 3 min drive - 1.9 km
  • Buena Park Mall - 5 min drive - 2.3 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Fei Xiang Gong - ‬11 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪La Huasteca - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 2,854 reviews
The price is AU$107
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Buena Park Anaheim?

Yep, SureStay Hotel by Best Western Buena Park Anaheim has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 3 May 2026 start from AU$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Buena Park Anaheim?

The closest beach to SureStay Hotel by Best Western Buena Park Anaheim is Huntington Beach Beaches (22.1 km).

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SureStay Hotel by Best Western Buena Park Anaheim family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Buena Park Anaheim is a hit with families.

Does SureStay Hotel by Best Western Buena Park Anaheim serve breakfast?

You bet, complimentary continental breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Buena Park Anaheim?

No, SureStay Hotel by Best Western Buena Park Anaheim does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

No, only service animals are allowed.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 194 out of 1001 reviews
Rating 8 - Good. 171 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 279 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, stuff was friendly and helpful
Stayed 6 nights in Dec 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Room was clean and staff was friendly. The only negative thing was we were going to stay somewhere else becuse they had no hot tube so we stayed here and the hot tube was not hot at all could not get in. We talked to staff and said it don't get hot.
Stayed 2 nights in Jan 2026

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Young man checking us in was very polite and helpful. Room was clean. Breakfast was very limited items but enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

JULIA

Stayed 4 nights in Jan 2026

2/10 Terrible

Gianna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This quite literally the worst mf place I have ever stayed at. Some hooker was soliciting the lot and her pimp and her fighting then they look at ME I’m in fear for my life over here spent an hour here went over to the Hilton saved my mf life it’s cheap for a reason
Stayed 7 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness
No microwave in room to heat anything , no bathtub only shower , & no breakfast which I thought by staying at a Best Western owned hotel There would at least be a decent continental breakfast which they advertise But none provided , but a few 2 inch croissants Very disappointing!
Stayed 1 night in Dec 2025

10/10 Excellent

Chuck

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean only issue was no hot water
Stayed 1 night in Dec 2025

2/10 Terrible

Donnesha

Stayed 1 night in Nov 2025

10/10 Excellent

Maiara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

4/10 Poor

Jeannine

Stayed 1 night in Nov 2025

10/10 Excellent

ABRAHAM JIMENO

Stayed 1 night in Oct 2025

2/10 Terrible

Elena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Left immediately. Roaches in bathroom , stains on furniture
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Stayed 2 nights in Oct 2025

6/10 Okay

Carla Necka

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Stayed 3 nights in Oct 2025

2/10 Terrible

Ernesto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like there had been a water leak and had developed a strong smell of mold, caused me to have an allergic reaction and had to leave the room after only one hour.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jessen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sizzler restaurant across the street. Other food options within walking distance. Clean room and very spacious. Family friendly . Beds were very comfortable for me with a bad back. 9 minutes from Knotts Berry Farm, 5 minutes from Medieval Times. Very close to freeway on-ramp. 3 story with elevator and lots of parking. Very friendly check in and out. Recommended.
Stayed 3 nights in Oct 2025

2/10 Terrible

taylor

Stayed 3 nights in Oct 2025

2/10 Terrible

Jacob

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot water didn't work. Lobby smells really bad. Bloody bandaid left on nightstand
Stayed 3 nights in Sep 2025

6/10 Okay

Lee

Stayed 3 nights in Oct 2025

4/10 Poor

Aurystella

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Medicus

Stayed 2 nights in Sep 2025

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Bianca

Travelled with group
Disliked: Amenities
The room its self was not bad. The bed and pillows were comfortable. The “ continental breakfast” was horrible. We went in the morning, looked around and headed to the Denny’s down the street
Stayed 3 nights in Aug 2025