4/10 Poor
john
30 Jan 2026
Coming to this hotel for years. This year it appeared to be in need of upgrades and general area management. It was never a 3 star barely making 2 star. I’m being picky but it was recently painted and paint spatters on the sink toilet down the walls. There was always water on the toilet floors leak from somewhere. So inconsistent with toiletries one day 2 towels next day 3 another day no hand towels. Just real sloppy service. Grounds were not kept up anywhere like our last stay 3 years ago. Breakfast always good lunch so so dinner not good. Usually food was look warm. We ate out in the town for dinner most of the 14 evenings there.
We were in block 2 and the noise from the events people was so loud from 10am until show was over at 10:30pm was so bad you couldn’t relax. Even on the beach loud speaker was way too loud. We eventually bought an umbrella so we could move down the beach where it was quieter.
It’s a real shame this hotel is on a fabulous beach and the town is nice to walk around and get something to eat. However the area is becoming overly crowded now and there was lots of construction and truck noise all day long.
Sounds like I’m overly picky and
Complaining. But when you are now paying $8000 for two weeks of hard earned money and getting second rate facility then it’s time to look elsewhere.
This area of Mexico is almost beyond the average persons affordability. When you see scandalous prices and gouging the results will be bad for the locals.
john
Stayed 14 nights in Jan 2026





















