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Embassy Suites by Hilton Omaha Downtown Old Market

3.5 star property
Hotel with free breakfast, 8-minute walk to Holland Performing Arts Center

Photo gallery for Embassy Suites by Hilton Omaha Downtown Old Market

Lobby
Business centre
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Pool
  • Gym
The current price is AU$185
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
555 S 10th St, Omaha, NE, 68102
  • Place, Holland Performing Arts Center
    ‪8 min walk‬
  • Place, Orpheum Theater
    ‪10 min walk‬
  • Place, Charles Schwab Field Omaha
    ‪17 min walk‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪11 min drive‬

Room options

View all photos for Standard Suite, One King and One Sofa Bed, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite, One King and One Sofa Bed, Non-Smoking

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, One King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Hospitality)

Suite, 1 King Bed, Corner (Hospitality) | Living area

Suite, 1 King Bed, Corner (Hospitality)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

42-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 1 King Bed (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior

Hyatt Place Omaha Downtown Old Market

Downtown Omaha
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,244 reviews
The price is AU$187
includes taxes & fees
23 Nov - 24 Nov
Hyatt Place Omaha Downtown Old Market

About the area

Omaha

Embassy Suites by Hilton Omaha Downtown Old Market places you in the centre of Omaha, within just a 15-minute stroll of Holland Performing Arts Center and Orpheum Theater. Highlights at this hotel include a restaurant, an indoor swimming pool and free weekday breakfast. .The restaurant, Paver's & Pints, serves American cuisine and is open for lunch and dinner. Paver's & Pints is the hotel's own bar. Additionally, you'll find a gym, a free manager's reception and Wi-Fi in public areas. Each morning free cooked-to-order breakfast is offered between 6:00 AM and 9:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Omaha hotel include Omaha Children's Museum and Charles Schwab Field Omaha.

What's nearby

  • Holland Performing Arts Center - 8 min walk - 0.7 km
  • Orpheum Theater - 10 min walk - 0.9 km
  • CHI Health Center Omaha - 16 min walk - 1.4 km
  • Charles Schwab Field Omaha - 17 min walk - 1.5 km
  • Creighton University - 18 min walk - 1.5 km

Getting around

  • Omaha Station - 11 min walk
  • Omaha, NE (OMA-Eppley Field) - 8 min drive

Restaurants

  • ‪Billy Frogg's Bar & Grill - ‬3 min walk
  • ‪Upstream Brewing Company - ‬3 min walk
  • ‪Spaghetti Works - ‬3 min walk
  • ‪Memoir - ‬3 min walk
  • ‪Hardy Coffee Co. - ‬4 min walk

About this property

Embassy Suites by Hilton Omaha Downtown Old Market

Hotel with free breakfast, 8-minute walk to Holland Performing Arts Center
Embassy Suites by Hilton Omaha Downtown Old Market offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

There's an onsite 24-hour business centre. Event space at this hotel measures 107639 square feet (10000 square metres) and includes conference space. Embassy Suites by Hilton Omaha Downtown Old Market also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Omaha hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 7 levels
  • 107639 sq ft of conference space
  • 10000 sq. m of conference space
  • Built in 1997
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Omaha Downtown Old Market offers 249 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

Similar properties

Exterior
Hyatt Place Omaha Downtown Old Market
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,244 reviews
The price is AU$187
includes taxes & fees
23 Nov - 24 Nov
Hyatt Place Omaha Downtown Old Market

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transport

  • Uncovered parking on site (USD 23 per day; includes in/out privileges)
  • Valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Paver's & Pints
  • Paver's & Pints
  • Starbucks

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 107,639 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 23.00 per day (in/out privileges)
  • Valet parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Market Hotel Omaha Downtown/Old
Embassy Suites Omaha Downtown/Old Market
Embassy Suites Omaha Downtown/Old Market Hotel
Embassy Suites Downtown/Old Market Hotel
Embassy Suites Omaha Downtown/Old Market Hotel
Hotel Embassy Suites Omaha - Downtown/Old Market Omaha
Omaha Embassy Suites Omaha - Downtown/Old Market Hotel
Hotel Embassy Suites Omaha - Downtown/Old Market
Embassy Suites Omaha - Downtown/Old Market Omaha
Embassy Suites Downtown/Old Hotel
Embassy Suites Omaha Downtown/Old Market
Embassy Suites Downtown/Old
Embassy Suites Downtown Old
Embassy Suites Omaha Downtown/Old Market
Embassy Suites by Hilton Omaha Downtown Old Market Hotel
Embassy Suites by Hilton Omaha Downtown Old Market Omaha
Embassy Suites by Hilton Omaha Downtown Old Market Hotel Omaha

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Omaha Downtown Old Market?

Embassy Suites by Hilton Omaha Downtown Old Market offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Omaha Downtown Old Market?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Omaha Downtown Old Market on 15 Dec 2025 start from AU$185.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Omaha Downtown Old Market?

Yep, Embassy Suites by Hilton Omaha Downtown Old Market has an uncovered self car park with in/out privileges for USD 23.00 per day.

Are there any beaches close to Embassy Suites by Hilton Omaha Downtown Old Market?

The closest beach to Embassy Suites by Hilton Omaha Downtown Old Market is Lake Manawa Beach (8.4 km).

Does Embassy Suites by Hilton Omaha Downtown Old Market have a pool?

Embassy Suites by Hilton Omaha Downtown Old Market has an indoor pool.

What makes Embassy Suites by Hilton Omaha Downtown Old Market a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Omaha Downtown Old Market.

Is Embassy Suites by Hilton Omaha Downtown Old Market family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Omaha Downtown Old Market is a hit with families.

Does Embassy Suites by Hilton Omaha Downtown Old Market serve breakfast?

Yeah, visitors love the free cooked-to-order brekkie here! Served daily between 6:00 AM and 9:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Omaha Downtown Old Market?

No, Embassy Suites by Hilton Omaha Downtown Old Market does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Omaha Downtown Old Market?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Omaha Downtown Old Market?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Omaha Downtown Old Market Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1142 reviews
Rating 8 - Good. 229 out of 1142 reviews
Rating 6 - Okay. 97 out of 1142 reviews
Rating 4 - Poor. 63 out of 1142 reviews
Rating 2 - Terrible. 38 out of 1142 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CINDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we have stayed at this hotel and we will definately stay everytime we come to omaha. it was so clean and everyone was so polite and accomodating. Thanks to all
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was clean and staff friendly. Was going to do valet parking. But, they didnt know how to drive a stick. They were extremely nice and took parking charge off and i parked free . The room was clean and comfortable and quiet. The only thing i wasn't pleased with, was , the girl that checked us in wore a pride pin. While she was kind and professional. I dont care about anyones sexual preference ect. I go to get away from ALL controversial stuff. I feel workers should stay away political things also. I want to not even think of things like that while i go to enjoy my time.
Stayed 1 night in Aug 2025

10/10 Excellent

Cy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Disliked: Cleanliness, property conditions & facilities
Come for the location, not the room. Smelly and in needthey need an update.
Stayed 2 nights in Aug 2025

8/10 Good

fahad

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Chelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Kara

Stayed 1 night in Aug 2025

8/10 Good

Clay, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was somewhat overwhelmed by guests. Ran out of plates and silverware multiple days and times.
Stayed 4 nights in Aug 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I have always enjoyed Embassy but this visit was disappointing. The A/C was not working sufficiently and I was told “that’s as good as it is going to get” then when I returned to the hotel that evening my door was not shut (as it did not close on its own) the staff did not make sure it was closed after looking at the A/C
Stayed 1 night in Aug 2025

4/10 Poor

Danelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Just ok. Lots of issues that could have been avoid

Sub par hotel. I had requested adjoining rooms. Called the hotel the morning we were arriving and made sure they saw the request. Was told “they would do everything they could to help accommodate our needs”. Got to the hotel, they had us on the 6th floor and my son on the 4th floor. Went to front desk to ask if we could be moved to get a closer room and oddly enough, they had rooms on the same floor. The front desk gal changed our room to the one right next door to my son (the hotel doesn’t even have adjoining rooms btw) and my husband and I go to our room and open the door, someone is already in that room. I’m glad they weren’t actually in the room because that could have turned out bad!! Go to the front desk yet again, and they changed us to 2 doors down from my son. That was doable. The rooms overall were spacious but were very damp and musty smelling. Some type of dehumidification system is definitely needed. Embassy Suites always has a great breakfast. Our second day there, getting back to our room that evening, our hotel key didn’t work. So back down to the front desk yet again. We were quite frustrated by the time we left.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was great, evening reception was nice with 2 alcoholic drinks per person & soda pop for the kids. Very family-friendly place, very clean, liked the layout of this hotel, perfect spot close to old market, riverfront & downtown Omaha. Parking was close & secure. Good customer service. The one thing I was surprised about was no fan in the bathroom, so a bit damp when we each took a shower, but not a dealbreaker. Price was reasonable. We would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience over the 3 nights we stayed. Our room’s mini fridge wasn’t working when we arrived, we contacted the front desk and they had it up and running by the time we returned to our room that evening. The staff was attentive and very helpful and friendly. The breakfast options were wonderful, and we enjoyed the cocktail tickets and snack bar each evening. Parking was a bit of an inconvenience being across the street, and having to pay each night, but overall will not deter us from staying in the future.
Stayed 3 nights in Aug 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that this hotel is so close to the Gene Leahy mall as our kids LOVE it! Our kids are always so glad to stay here and often times don't want to leave. Breakfast is amazing with the option of a fresh made to order breakfast that we can't get anywhere else, and the price isn't terrible when you can find some deals. Such a great location!
Stayed 2 nights in Aug 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not go back to this location again

It was dirty and the first room we received smelled like an ash tray. When we informed the staff they said the only thing they could do is give us a new room but not the same room type we paid for. We paid for a upgrading room. The 2nd room didn't smell like an ash tray, however it was very humid and throughout the 2 night stay everything was sticky. The air condition work but some how didn't due to how every felt sticky and humid. When asked how things were after receiving the 2nd room I had to ask for them to do something to make it right for not getting the room we paid for. The only thing they offered was a upgraded drink or an appetizer from the bar. I asked for both which they gave us. They claim they have a restaurant but not really. It just a bar with bad service and over price meals. I would be upset if I had to pay for the appetizer we got for free. It took over 45min to get and we had to ask about before they gave it to us. It had been sitting on the back counter. We have stayed at many Embassy Suites before and have enjoyed our time there, however I would never go back to this one again. When we checked out they asked about our stay. I told them I was not happy and told them about the 1st room and the 2nd room. They didn't appear surprised and acted like this was a normal complaint.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Stayed 3 nights in Aug 2025

10/10 Excellent

Nila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suites in the Old Market is a great spot! Close to shopping and restaurants, plus on-site coctail hour and breakfast included!
Stayed 1 night in Aug 2025

4/10 Poor

randy

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Not Normal Embassy

Spent a Friday night at Embassy Omaha and was quite disappointed. Firstly, the pillow on the bed was ridiculous. See pic. I was there with my daughters and my grandchildren. Breakfast was unsatisfying. There was cold cereal available but only skim and almond milk were out. YUCK!! There was no butter for the toast or pancakes. Those 3 things do not meet the price that Embassy charges. This is the first Embassy that I have stayed at that has been disappointing. Ive stayed at Embassy's from Florida to Colorado.
Stayed 1 night in Aug 2025

8/10 Good

Justin

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing quick get away

The hotel is amazing and the location is exactly what we wanted, with many bars, restaurants and shops all in walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure was very low in shower and faucets. Food and drinks was delicious.
Stayed 4 nights in Jul 2025