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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Outdoor pool
Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Breakfast area
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Reviews
8.0

Very good

Popular amenities

  • Pool
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
9733 Highway 9, Ben Lomond, CA, 95005
  • Popular LocationRoaring Camp Railroads11 min drive
  • Popular LocationSanta Cruz Beach Boardwalk21 min drive
  • Popular LocationMystery Spot23 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)78 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4/10 Very good

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - king
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.3/10 Wonderful

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - king
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Historic Brookdale Lodge, Santa Cruz Mountains
Pet-friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (638)
The price is AU$248
for 1 night
includes taxes & fees
19 June - 20 June
The Historic Brookdale Lodge, Santa Cruz Mountains

About the area

Ben Lomond

Quality Inn & Suites, Santa Cruz Mountains puts you in the centre of Ben Lomond, 18.5 km (11.5 mi) from Santa Cruz Beach Boardwalk and 19.7 km (12.2 mi) from Monterey Bay. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Other amenities include coffee/tea in a common area, barbecues and a picnic area. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Ben Lomond hotel include Roaring Camp Railroads and University of California, Santa Cruz.

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive
  • Roaring Camp Railroads - 11 min drive
  • Ocean Street - 17 min drive
  • Santa Cruz Beach Boardwalk - 21 min drive
  • Mystery Spot - 23 min drive

Getting around

  • San Francisco International Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Henflings Tavern - ‬7 min walk
  • ‪Taqueria Vallarta - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Riverfront hotel in Ben Lomond with free parking
As a guest of Quality Inn & Suites, Santa Cruz Mountains, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi and wired Internet are free in public spaces. Quality Inn & Suites, Santa Cruz Mountains also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Free self parking is available.

This Ben Lomond hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 3 buildings
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Quality Inn & Suites, Santa Cruz Mountains offers 25 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Ben Lomond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Microwave on request
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites, Santa Cruz Mountains?

Quality Inn & Suites, Santa Cruz Mountains offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites, Santa Cruz Mountains?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites, Santa Cruz Mountains on 9 June 2024 start from AU$224.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites, Santa Cruz Mountains?

Yep, Quality Inn & Suites, Santa Cruz Mountains has a free self car park.

Are there any beaches close to Quality Inn & Suites, Santa Cruz Mountains?

The closest beach to Quality Inn & Suites, Santa Cruz Mountains is Capitola Beach (18.3 km).

Does Quality Inn & Suites, Santa Cruz Mountains have a pool?

Quality Inn & Suites, Santa Cruz Mountains has an outdoor pool.

Is there a free airport shuttle available at Quality Inn & Suites, Santa Cruz Mountains?

No, Quality Inn & Suites, Santa Cruz Mountains does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites, Santa Cruz Mountains?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?

No, pets are not allowed.

Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 281 out of 755 reviews" "
Rating 8 - Good. 286 out of 755 reviews" "
Rating 6 - Okay. 116 out of 755 reviews" "
Rating 4 - Poor. 41 out of 755 reviews" "
Rating 2 - Terrible. 31 out of 755 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, relaxing, friendly staff

10/10 Excellent

Sean

Stayed 2 nights in Dec 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and mostly quiet
Relatively peaceful stay. Check in was easy. The sheets were clean though visibly stained. The staff woke us up at 7am yelling outside the window. The blankets were not warm enough for the 30s F weather which is not horrible since there is a heater. However would be more comfortable with thicker materials at least being available in the closet if not on the bed. Office friendly on the phone though in person they glared at us until we greeted them. 4 star stay. All these things are the reasons why it wasn't 5 stars.
Stayed 1 night in Dec 2023

4/10 Poor

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a dump. Outside stairs and area filthy. Really bare bones room with just one lamp and no desk type surface. Breakfast is a joke. The only thing hot available is toast or instant oatmeal. We'd have been better off at a motel 6 and not spent $300!
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean. There is a castle next door
Stayed 5 nights in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mimi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the site, but not the very used look of the property.
Stayed 2 nights in Oct 2023

2/10 Terrible

Bardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel in bad condition OVERALL, not maintenance been done in years! Great location, beautiful area
Stayed 2 nights in Sep 2023