4/10 Poor
Kelly
12 Feb 2024
Disliked: Amenities
Toilet ran.. really annoying- the handle was literally hanging off the toilet- I wanted room service but the phone didn’t work. It kinda felt like they put me in a room that had maintenance issues. The breakfast room had no juice- you had to ask a person in a pantry- the reservation said you have a view of the forest- there’s one pine tree in front of the window which only opened a sliver with a view of the parking lot. The pool is tiny and jacuzzi closed for maintenance.
Was always curious what it was like inside- the lobby is nice but you get a tourist vibe- I remember I walked in there years ago and the bar was inviting with a restaurant just beyond that- I didn’t even see the restaurant this time- it looked dark over there- I asked this guy who was running around like a chicken with his head cut off with towels if he liked his job at the Hilton- he said no they need to get more people. Oh yea you have to ask to get your room cleaned. They don’t just come around everyday and clean.
Overall unimpressed.
Kelly
Stayed 2 nights in Feb 2024