Hilton Santa Cruz/Scotts Valley

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Lobby
Reception
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
The current price is AU$164
includes taxes & fees
26 May - 27 May

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room, 2 Queen Beds (Forest View, High Floor)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Forest View, High Floor)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Sofa bed
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Santa Cruz

At Hilton Santa Cruz/Scotts Valley, you'll be 4.3 km (2.7 mi) from Henry Cowell Redwoods State Park and 6.6 km (4.1 mi) from Roaring Camp Railroads. Highlights at this hotel include an outdoor swimming pool, a 24-hour gym and Access to hot tub. .Enjoy the free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Santa Cruz hotel include Pacific Avenue and Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.5 km
  • Roaring Camp Railroads - 8 min drive - 5.0 km
  • Santa Cruz Wharf - 9 min drive - 9.3 km
  • Santa Cruz Beach Boardwalk - 9 min drive - 9.3 km
  • Mystery Spot - 10 min drive - 9.3 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. For a fee, parking is available.

This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of 22 May 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on 26 May 2025 start from AU$163.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Santa Cruz/Scotts Valley?

Yep, Hilton Santa Cruz/Scotts Valley has a self car park with in/out privileges for USD 18 per night.

Are there any beaches close to Hilton Santa Cruz/Scotts Valley?

The closest beach to Hilton Santa Cruz/Scotts Valley is Capitola Beach (9.7 km).

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yep, and guests love it! Hilton Santa Cruz/Scotts Valley has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Santa Cruz/Scotts Valley a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Santa Cruz/Scotts Valley.

Does Hilton Santa Cruz/Scotts Valley serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Santa Cruz/Scotts Valley?

No, Hilton Santa Cruz/Scotts Valley does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Santa Cruz/Scotts Valley?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 566 out of 1118 reviews
Rating 8 - Good. 236 out of 1118 reviews
Rating 6 - Okay. 165 out of 1118 reviews
Rating 4 - Poor. 90 out of 1118 reviews
Rating 2 - Terrible. 61 out of 1118 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valya

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was super nice and helped me out a lot. Breakfast was good and staff were nice. Overall nice experience
Stayed 1 night in Feb 2025

8/10 Good

Catalina, Ripon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2025

2/10 Terrible

Irma, San Francicso

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpeting throughout the property was dirty, and our room was neither cleaned nor stocked with extra towels during our stay. When I called to inquire about pricing, the person who answered was rude, telling me not to waste their time if I wasn’t ready to book. I had hoped for a better experience, but the stay was extremely disappointing. I will not be staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Feb 2025

10/10 Excellent

Galang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the decor and the cleanliness of the rooms and entire property
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful mountain retreat

Excellent all around, highly recommend staying here. Will definitely be coming back.
Stayed 2 nights in Feb 2025

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Would not go again.

While untucking the sheets, a pair of boxers flew out of in between the mattress and frame. Also, I had called in advance and requested a crib for 1 night. When I arrived, no crib. When I called the front desk to ask to correct, they advised the people who were able to get us a crib had left for the night. I was unable to get one which made our trip a little more difficult. For a Hilton, very unpleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Marco

Travelled with family, Travelled with pets
Liked: Amenities
Clean and great service
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Caitlin

I just stayed for one night but the toilet kept flushing on its own all night long. Bath tub was dirty. Wasnt very impressed.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

We loved it, the service was great and the facilities in excellent condition.
Stayed 2 nights in Feb 2025

10/10 Excellent

Manny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was an amazing hotel. Everything you need is there
Stayed 1 night in Jan 2025

2/10 Terrible

Gurusewak

Travelled with family
Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

4/10 Poor

Amy E

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Debbie Berry

Travelled with family
Disliked: Room comfort
The bed was really hard
Stayed 2 nights in Jan 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Marilyn, Washington

Stayed 1 night in Jan 2025

6/10 Okay

Heidi

Travelled with partner
Was ok. Good location if you want something off the highway in a nice setting. Breakfast way too expensive. Atmosphere in breakfast room blah and depressing. All the rooms look out on the parking lot no matter what level. Ask for a wellness room, you may get a better view, or the 5th and 6th floor. Nice bar and lounge area. Pool area and hot tub good.
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shalray, Capitola

Liked: Cleanliness
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Armondo

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely highly recommend this stay amazing staff great location, easy accessibility and just overall an amazing stay
Stayed 1 night in Jan 2025