4/10 Poor
Savannah
Travelled with family
20 Oct 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking was quite easy and check in went smoothly. When we arrived it was dark and we were quite tired so upon entering the room, we made haste to get ourselves comfortable, and in bed as our wedding was the very next day. Upon waking up and having the sun shine into the room, we noticed a red dried substance on the wall that looked to be throw up. As we were on a timeframe to get ready for our wedding, we decided to focus on getting ourselves ready and let the staff know. We let the staff know, but as the morning progressed and we continued to ready ourselves, we did notice multiple other spots that had throw up, including inside the cushions of the couch, the bathroom counter and even in the shower and on the wall outside of the shower. Despite the staff being extremely friendly and apologetic about the issue, it still was not something that we were excited or happy about in the slightest, especially given the amount that we paid to stay in a suite. A more minor note, but still inconvenient, with the price we paid, there was no free-continental breakfast as we have experienced at many hotels including other Hiltons. The options for the paid buffet were quite limited and amenities in the room were surprisingly lacking compared to hotels of lower star rating including no bath robes.
Savannah
Stayed 2 nights in Oct 2025