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Hotel Paradox, Autograph Collection

4.0 star property
Hotel with an outdoor pool, near Santa Cruz Beach Boardwalk

Photo gallery for Hotel Paradox, Autograph Collection

Breakfast, lunch, dinner served; American cuisine
Property video
Lounge
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$189
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
611 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪7 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(63 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds

2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 King Bed

1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Two Queen Room

Food and drink

Two Queen Room

  • Sleeps 4

View all photos for Cozy King Room

Food and drink

Cozy King Room

  • Sleeps 2

View all photos for Cozy Queen Room

Food and drink

Cozy Queen Room

  • Sleeps 2

View all photos for King Room

Food and drink

King Room

  • Sleeps 2

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Room with Pool View

Food and drink

Two Queen Room with Pool View

  • Sleeps 4

View all photos for King Room with Pool View

Food and drink

King Room with Pool View

  • Sleeps 2

View all photos for One Bedroom Suite

Food and drink

One Bedroom Suite

  • Sleeps 4

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About the area

Santa Cruz

Hotel Paradox, Autograph Collection places you in the centre of Santa Cruz, within a 30-minute stroll of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Solaire Restaurant + Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub, pool cabanas and pool loungers. 4934 square feet (458 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this Westside Santa Cruz hotel, you'll be 3.4 km (2.1 mi) from Monterey Bay and 4.1 km (2.6 mi) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 7 min walk - 0.6 km
  • Main Beach - 19 min walk - 1.6 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.7 km
  • Santa Cruz Wharf - 3 min drive - 2.2 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 42 min drive

Restaurants

  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Pacific Cookie Company - ‬9 min walk
  • ‪四姐 Special Noodle - ‬6 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with an outdoor pool, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 4934 square feet (458 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 5 levels
  • 4934 sq ft of conference space
  • 458 sq. m of conference space
  • Built in 1969
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature down duvets. 37-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self-parking fee: USD 28 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hotel Paradox, Autograph Collection?

Hotel Paradox, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Paradox, Autograph Collection?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Paradox, Autograph Collection on 1 Feb 2026 start from AU$188.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Paradox, Autograph Collection?

Yep, Hotel Paradox, Autograph Collection has a self car park for USD 28 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Paradox, Autograph Collection?

Yep, Hotel Paradox, Autograph Collection is a short 20-minute walk from Santa Cruz Main Beach.

Does Hotel Paradox, Autograph Collection have a pool?

Yep, and guests love it! Hotel Paradox, Autograph Collection has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Hotel Paradox, Autograph Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Paradox, Autograph Collection.

Is Hotel Paradox, Autograph Collection family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Paradox, Autograph Collection is a hit with families.

Are there hot tubs in the rooms at Hotel Paradox, Autograph Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Paradox, Autograph Collection serve breakfast?

You bet, cooked-to-order brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Paradox, Autograph Collection?

No, Hotel Paradox, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Paradox, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Paradox, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Paradox, Autograph Collection?

Dogs are welcome at Hotel Paradox, Autograph Collection, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Hotel Paradox, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 740 out of 1201 reviews
Rating 8 - Good. 223 out of 1201 reviews
Rating 6 - Okay. 120 out of 1201 reviews
Rating 4 - Poor. 60 out of 1201 reviews
Rating 2 - Terrible. 58 out of 1201 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

cindy

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Arica

Stayed 1 night in Oct 2025

6/10 Okay

Breanne

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth (Betsy)

Travelled with family and small children
Liked: Amenities, property conditions & facilities
They tried to over charge me by $100 and had no reason why. Watch your bill at this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Anastasia, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, clean, and comfortable, and the staff were friendly and attentive. Check-in was smooth. The air conditioning and all room amenities worked perfectly. The on-site restaurant was convenient and the atmosphere relaxing. Wi-Fi was reliable, though slightly slow. Overall, a great experience — stylish hotel with good service.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Jamaine, Los Banos

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Nice spot
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had really good extras such as shuffle board in the lobby. The beds were really comfortable and the rooms were spacious and clean. We will definitely return to this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Collette, Copperopolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern updated hotel...rooms clean and with good amenities...pool and spa area are resort like and worth returning for! Nice restaurant and bar area. Just a good place to stay overall.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property as it felt like a resort rather than a hotel. The staff was very friendly, the venue was spectacular especially in regards to the pool, bar, and restaurant, and the bed was one of the most comfortable beds I've ever slept in. I highly recommend this hotel and I will definitely be staying here again the next time I'm in Santa Cruz.
Stayed 1 night in Oct 2025

10/10 Excellent

laleh, san mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

CARLOS

Liked: Cleanliness, property conditions & facilities
it was nice we enjoy our stay, we did not enjoy the pool the restaurant look nice but we did not find any good food plates, overall i will recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Stayed 2 nights in Oct 2025

4/10 Poor

PENELOPE

Disliked: Staff & service
This is a relatively nice motel, not a 4 star hotel. The doors are exterior. You will hear every footstep that passes your room, as well as everything that happens in the rooms adjacent to yours. Zero soundproofing, and no carpet anywhere. The shower had such low water pressure it took me 20 minutes to shower. The stone shower floor hurt my feet, and made it impossible to see if the shower was actually clean or not. Very clever of them, actually. Upon check out, when I expressed my dissatisfaction, the woman at the front desk offered to refund my parking, which I thought was kind, but then I saw that I was double charged for parking, so she refunded a charge I should have never been charged in the first place. I paid for parking up front on Hotels.com, and then was charged again at the hotel, even though when I checked in, I confirmed that I had in fact prepaid for parking. Overall, this was a dishonest, disappointing experience.
Stayed 1 night in Oct 2025

6/10 Okay

Fidencio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room TV not working, was looking forward to seeing some college games after walking around town.
Stayed 1 night in Oct 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is very unfriendly and unhelpful with the exception of the morning bar/dining staff, the others staff was rude. The room was not what we paid for as we had reservations for a pool view and received a roof view. The prices are ridiculous for what you get. Stains all over the lampshades, black marker all over the floor, and the evening and night staff as well as the front desk staff were not customer friendly in anyway. Will not recommend this hotel nor be staying again.
Stayed 2 nights in Oct 2025

6/10 Okay

Danni

Totally
Stayed 1 night in Oct 2025

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
common space was stylish + comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very stylish, fun boutique-type property. The aesthetic was very rooted in Santa Cruz’s natural beauty and quirky artistic vibe. I didn’t use the pool but it seemed popular with families and was very pretty and well maintained. Room was super clean and the bed was very comfortable. The only thing I wish I had known when I booked it is that they charge $28 a night to park. That additional charge is significant! After the first night i figured out i could park on the street right next to the hotel and ended up paying a couple bucks instead of $28 per night. But it was a lovely hotel and I would definitely recommend. Just park on the street. Easy to walk to downtown.
Front mural. Pretty!!
Walk to breakfast
Stayed 3 nights in Oct 2025