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The Westin Waltham-Boston

4.0 star property
Hotel in Waltham with health club and 24-hour front desk

Photo gallery for The Westin Waltham-Boston

Dinner served
Reception
Exterior
Banquet hall
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
The current price is AU$213
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
70 Third Avenue, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Brandeis University
    ‪2 min drive‬
  • Place, Boston College
    ‪14 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(78 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Premium Room, 2 Double Beds, Lake View

Premium Room, 2 Double Beds, Lake View

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Lake View

Premium Room, 1 King Bed with Sofa bed, Lake View

Premium Room, 1 King Bed with Sofa bed, Lake View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed (Cozy Room)

Room, 1 Double Bed (Cozy Room)

Room, 1 Double Bed (Cozy Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the area

Waltham

At The Westin Waltham-Boston you'll be 3.4 km (2.1 mi) from Brandeis University and 3.9 km (2.4 mi) from Boston Children's at Waltham. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Relish, is open for dinner. Lobby Bar is the hotel's own bar. 21000 square feet (1951 square metres) of event facilities include conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Waltham hotel, attractions include Harvard University and Harvard Square.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Brandeis University - 2 min drive - 2.8 km
  • Bentley College - 7 min drive - 5.0 km
  • Boston College - 14 min drive - 12.8 km
  • Harvard University - 14 min drive - 14.0 km

Getting around

  • Weston Kendal Green Station - 5 min drive
  • Woodland Station - 10 min drive
  • Logan International Airport (BOS) - 37 min drive

Restaurants

  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬14 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Dunkin' - ‬3 min walk
  • ‪Jake n JOES Sports Grille - ‬4 min drive
  • ‪Copper House Tavern - ‬8 min walk

About this property

The Westin Waltham-Boston

Hotel in Waltham with health club and 24-hour front desk
The Westin Waltham-Boston offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 21000 square feet (1951 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Waltham-Boston. For a fee, parking is available.

This 4-star Waltham hotel is smoke free.

  • 351 guestrooms or units
  • 8 levels
  • 21000 sq ft of conference space
  • 1951 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Waltham-Boston offers 351 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Waltham hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Shop
  • Lobby Bar
  • Relish

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 21,000 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 50-inch TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per night
  • Maximum 1 (weight limit: 110 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 50 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001803080
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0001803080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Hotel Waltham-Boston
Westin Waltham-Boston
Westin Waltham-Boston Hotel
The Westin Waltham-Boston Hotel Waltham
Westin Waltham Boston
Waltham Westin
The Westin Waltham Boston
The Westin Waltham-Boston Hotel
The Westin Waltham-Boston Waltham
The Westin Waltham-Boston Hotel Waltham

Frequently asked questions

What is the cancellation policy at The Westin Waltham-Boston?

The Westin Waltham-Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Waltham-Boston?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Waltham-Boston on 13 Nov 2025 start from AU$212.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Waltham-Boston?

Yep, The Westin Waltham-Boston has a covered self car park with in/out privileges for USD 20 per day.

Are there any beaches close to The Westin Waltham-Boston?

The closest beach to The Westin Waltham-Boston is Carson Beach (19.1 km).

Does The Westin Waltham-Boston have a pool?

The Westin Waltham-Boston has an indoor pool.

What makes The Westin Waltham-Boston a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Waltham-Boston.

Is The Westin Waltham-Boston family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Westin Waltham-Boston is a hit with families.

Does The Westin Waltham-Boston serve breakfast?

Sure does, cooked-to-order brekkie is available daily.

Is there a free airport shuttle available at The Westin Waltham-Boston?

No, The Westin Waltham-Boston does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Waltham-Boston?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Waltham-Boston?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Westin Waltham-Boston?

Furry friends are welcome at The Westin Waltham-Boston, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 50 kg per pet.

Reviews

The Westin Waltham-Boston Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 664 out of 1015 reviews
Rating 8 - Good. 195 out of 1015 reviews
Rating 6 - Okay. 85 out of 1015 reviews
Rating 4 - Poor. 41 out of 1015 reviews
Rating 2 - Terrible. 30 out of 1015 reviews

Reviews

8/10 Good

Derrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
😁
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel felt clean, new and very upbeat. The staff was very helpful and friendly. Also, I loved the water filter.
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

6/10 Okay

Mani

Stayed 1 night in Aug 2025

10/10 Excellent

YANYAN

Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Our stay was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Sheila, Dallas

Travelled with partner
The hotel is convenient to I95 but we were disappointed by a few factors We weren’t aware of the $20/night parking fee. My partner walked up to checkin with me using a cane, and the desk clerk assigned the literally furthest room from the elevator. My second point, it’s frustrating that hotel sites don’t let you choose preferences. A handicap option near an elevator would be our first pick 😂
Stayed 1 night in Aug 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Besides the front desk person lying about local shops availability and high balling me in a charger and block it was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant
Stayed 4 nights in Jul 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My son and I enjoyed a comfortable stay at the hotel. I was not impressed that there were no options to purchase snacks/waters etc. after a certain time of the night. With no vending machines in the hotel guests should have access to other options like many other hotels in the Marriott family offer.
Stayed 3 nights in Jul 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness
terrible breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Stayed 5 nights in Jul 2025

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! I would recommend it to others
Stayed 1 night in Jul 2025

4/10 Poor

Mazhar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We felt like we were in a 2 star hotel with 5 star facade. Our room was too far from the elevator. Rooms were old, small and basic. Toiletries were worn out. Breakfast had limited choices. This hotel needs to be redone especially the bathrooms.parking should be free.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sangita

Stayed 1 night in Jul 2025

10/10 Excellent

Dwaine

Stayed 2 nights in Jun 2025

2/10 Terrible

Amy, Washington

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at the hotel at 11:30 pm and there was only one person at the front desk. This is a very large hotel and the check in line was long. At one point, the only person behind the front desk walked away and left the front desk unmanned for quite a few minutes. People were extremely drunk in the lobby and a lot of people who did not belong in the hotel. The hotel felt dirty, dated and a complete surprise given that Westin hotels used to be so nice. The word that comes to mind is seedy. The parking lot is scary at night and very confusing. All in all, we will not be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerel, New York

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

mikyeong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025