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Embassy Suites by Hilton Boston Waltham

3.5 star property
Hotel in Waltham with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Suite, 1 King Bed, Non Smoking (Governor's)
Lobby
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Gym
The current price is AU$210
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
550 Winter Street, Waltham, MA, 02451
  • Mass General Waltham
    ‪3 min walk‬
  • Brandeis University
    ‪4 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(169 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(42 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(88 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Waltham

At Embassy Suites by Hilton Boston Waltham you'll be 3.9 km (2.4 mi) from Brandeis University and 4.9 km (3.1 mi) from Boston Children's at Waltham. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a 24-hour gym. .Amuse Kitchen + Cocktails serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1 square feet (0 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include a gym, Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Waltham hotel include Harvard University and Harvard Square.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Brandeis University - 4 min drive - 3.9 km
  • Bentley College - 8 min drive - 5.4 km
  • Harvard University - 15 min drive - 14.4 km
  • Boston College - 15 min drive - 13.5 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪B&F House of Pizza - ‬4 min drive
  • ‪Jake n JOES Sports Grille - ‬5 min drive
  • ‪Dairy Joy - ‬6 min drive

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 1 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Boston Waltham?

Embassy Suites by Hilton Boston Waltham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Boston Waltham?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Boston Waltham on 4 Sept 2025 start from AU$210.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Boston Waltham?

Yep, Embassy Suites by Hilton Boston Waltham has a self car park with in/out privileges for USD 15.00 per night.

Are there any beaches close to Embassy Suites by Hilton Boston Waltham?

The closest beach to Embassy Suites by Hilton Boston Waltham is Carson Beach (19.6 km).

Does Embassy Suites by Hilton Boston Waltham have a pool?

Embassy Suites by Hilton Boston Waltham has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Embassy Suites by Hilton Boston Waltham family-friendly?

You bet! With amenities such as free food shopping service, laundry facilities and an indoor pool, it's no surprise that Embassy Suites by Hilton Boston Waltham is a hit with families.

Does Embassy Suites by Hilton Boston Waltham serve breakfast?

You bet, our travelers love the free full brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Boston Waltham?

No, Embassy Suites by Hilton Boston Waltham does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Boston Waltham?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Boston Waltham?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1118 out of 2366 reviews
Rating 8 - Good. 508 out of 2366 reviews
Rating 6 - Okay. 359 out of 2366 reviews
Rating 4 - Poor. 191 out of 2366 reviews
Rating 2 - Terrible. 190 out of 2366 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
It’s always our first choice when we stay in Waltham. We’ve been staying there for many years. It never disappoints.
Stayed 3 nights in May 2025

10/10 Excellent

Regina

Stayed 2 nights in May 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good experience. Only problem was the bed was very soft. If you have car, then not an issue for finding restaurants. Breakfast option is really good, love it.
Stayed 2 nights in Jun 2025

6/10 Okay

Samantha

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ashok

Stayed 3 nights in May 2025

8/10 Good

Gene, West Windsor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendley. Rooms are clean. The breakfast is great
Stayed 2 nights in May 2025

4/10 Poor

Damanjit

Liked: Property conditions & facilities
Disliked: Amenities
We stayed at this hotel for 2 nights. No toilet roll when checked in. No house keeping in spite of us telling them to come during afternoon. No one came. Internet paid.
Stayed 2 nights in May 2025

10/10 Excellent

tori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Peter, Whittier

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. Pile of soiled towels and used menstrual pad outside our room at checkin early evening. After 2 calls and couple hours and dinner, we returned to room and still there. Disgusting. 2. Safe didnt work and didnt send anyone. Gave up after a day. 3. Overall very old and dirty. 4. Food at restaurant was ok: 5. Breakfast was average but very ling wait to get omelettes. Needed two cooks. 6. This embassey Suites us far below all other Embassey Suites. 7. This is a 2 star hotel not a 3 or 4.
Stayed 5 nights in May 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was nice although the housekeeping of the common areas really needs some work. There were still remnants of a large conference that had taken place the night before. Carpets in common areas and stairs and floor leading to pool needed attention.
Stayed 1 night in May 2025

6/10 Okay

Isaac

So-so

The morning breakfast (at 9am) was a mess. Missing silverware and napkins and overflows trash. The staff were moving quickly but there were just a couple one the floor. Graduation weekend and a in house conference were likely above-average pressures.
Stayed 3 nights in May 2025

10/10 Excellent

Gojko

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome.
Stayed 1 night in May 2025

10/10 Excellent

sharron

Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean and very nice. I did not get over to the pool, but from the looks of it it was very nice. The only thing that was subpar was the free breakfast. Definitely nothing like it was years ago. They did offer omelettes made to order.
Stayed 4 nights in May 2025

8/10 Good

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at the front desk were friendly and helpful, as were any staff regarding towels or other needs. The room was comfortable, but ready for upgrades. There is some noise if you are on the sections facing into the middle of the building, so ask for a back room if you need quiet. Overall, welcoming and you get extra benefits being a Hilton Honors member, which is free. Great location for Uber or friends picking you up, since so close to interstate. I would stay again, particularly if traveling alone.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Stayed 3 nights in May 2025

6/10 Okay

Alvin

Stayed 1 night in May 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and reception. Definitely recommend it.
Stayed 2 nights in May 2025

8/10 Good

bob

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Walls are paper thin. Heard activity in other room.....you know what kind I'm talking about. I have a 15 year old. Was not good
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Stayed 3 nights in May 2025

10/10 Excellent

ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice,comfortable rooms.Friendly efficient staff.
Stayed 2 nights in May 2025

2/10 Terrible

Marco P

Disliked: Amenities
Not the best customer service experience. From the front desk to housekeeping, it felt like there was a lack of care. When I arrived at my room, there were no towels, and I had to ask for hand soap and additional toilet paper. Overall, it was not a good experience and did not meet basic expectations for comfort or service.
Stayed 2 nights in May 2025

6/10 Okay

Steven Cory

Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Cherie

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025