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Embassy Suites by Hilton Boston Waltham

3.5 star property
Hotel in Waltham with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Property preview
Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking (Governor's) | Minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
The current price is AU$153
includes taxes & fees
30 Dec - 31 Dec

Explore the area

View map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Harvard University
    ‪15 min drive‬
  • Place, Fenway Park
    ‪16 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(186 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(96 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Designer toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Designer toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Waltham

At Embassy Suites by Hilton Boston Waltham you'll be 3.9 km (2.4 mi) from Brandeis University and 4.9 km (3.1 mi) from Boston Children's at Waltham. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a 24-hour gym. .Amuse Kitchen + Cocktails serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1 square feet (0 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include a gym, Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Waltham hotel include Harvard University and Harvard Square.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Harvard University - 15 min drive - 14.4 km
  • Fenway Park - 16 min drive - 18.9 km
  • Copley Square - 18 min drive - 21.1 km
  • Boston Common - 19 min drive - 22.2 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Copper House Tavern - ‬10 min walk
  • ‪Jimmy John's - ‬7 min walk
  • ‪Craft Food Hall Project - CityPoint Waltham - ‬20 min walk

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 1 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Boston Waltham?

Embassy Suites by Hilton Boston Waltham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Boston Waltham?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Boston Waltham on 30 Dec 2025 start from AU$152.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Boston Waltham?

Yep, Embassy Suites by Hilton Boston Waltham has a self car park with in/out privileges for USD 15.00 per night. A self car park is also available, for a fee.

Does Embassy Suites by Hilton Boston Waltham have a pool?

Embassy Suites by Hilton Boston Waltham has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Embassy Suites by Hilton Boston Waltham family-friendly?

You bet! With amenities such as free food shopping service, laundry facilities and an indoor pool, it's no surprise that Embassy Suites by Hilton Boston Waltham is a hit with families.

Does Embassy Suites by Hilton Boston Waltham serve breakfast?

You bet, our travelers love the free full brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Boston Waltham?

No, Embassy Suites by Hilton Boston Waltham does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Boston Waltham?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Boston Waltham?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Embassy Suites by Hilton Boston Waltham Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1294 out of 2674 reviews
Rating 8 - Good. 561 out of 2674 reviews
Rating 6 - Okay. 410 out of 2674 reviews
Rating 4 - Poor. 198 out of 2674 reviews
Rating 2 - Terrible. 211 out of 2674 reviews

Reviews

8/10 Good

Louise

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very spacious, friendly staff but the rooms were extremely dated - old furniture, creaking beds and peeling wallpaper. Also was charged $300 security deposit for a three night stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Richard

Stayed 5 nights in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a terrific stay while sightseeing in Boston. The staff, particularly Aaron, were attentive and helpful with directions to Fenway Park. The pool was terrific as well!
Stayed 3 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious,, comfortable suite. Great free breakfast, including made to order omelets. Good restaurant in the lobby. Very attractive place. Recommend highly.
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Price & Room Size
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tommy

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

venkata

Stayed 1 night in Sep 2025

6/10 Okay

Andi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
(1) brown “wear” stain inside bottom of toilet/ very disconcerting every time toilet was used. (2) furniture in living room stained and tears of fabric. (3) large brown stain on cords in living room. (4) dried paper from Kleenex box on bathroom counter. (5) room had 2 double beds (ability to sleep 4 people)/ bar area had 1 glass and 2 disposable coffee cups/ glass never cleaned and used disposable coffee cups never replaced. (6) beds not made after first day/ had to request this; was not told this during check in. Overall hotel has lost its “luster” since our last stay a few years ago/ very disappointing for this formerly Diamond member.
Stayed 4 nights in Sep 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed...

I love Embassy Suites. We stay there all the time across the country. One of the things I enjoy about them is their afternoon reception, as it is something that makes Embassy Suites stand out from other hotels. This is the first time in my history of staying there that the hotel did not offer beer/wine as part of their reception. They had a lovely poster displayed in their lobby about it with a very small after the fast post it stating "non alcoholic only" . Total disappointment. Maybe all Embassy Suites have done away with their late afternoon reception, but it would likely change our motivation to seek them out going forward!
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Li

Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great weekend
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very nice accommodations. Definitely could use some better snacks at dinner reception and the snacks for sale are WAY WAY overpriced. $7 for a candy bar or single Rice Krispie treat is atrocious and not necessary.
Stayed 2 nights in Sep 2025

6/10 Okay

William

Travelled with partner
Disliked: Cleanliness
Housekeeping was terrible. Ran out of toilet paper. Several burnt out lightbulbs in our room. The front desk staff wasn’t very friendly and the food was mediocre. We’ve never had such a bad experience at a Hilton hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Yussuf, Coram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean and staff are very friendly and helpful
Stayed 1 night in Sep 2025

8/10 Good

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Michael, St Augustine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It is a shame that Embassy Suites is not what it used to be. We were in town for a wedding celebration with my nephew and stayed 4 nights. When we checked in the young man at the counter seemed to be all alone at the hotel. Despite there being a long line, he did a great job, was very courteous and made the check-in process smooth. However, the room was another story. Our room was dated, with furniture in bad shape, rips in the couch arms and stains on the furniture. Also hair in the shower drain that had to be cleaned out before we could use it. The extra blanket in the room was filthy and when we requested another it took about an hour to get it. The coffee was not replenished in the room each day either and we had to request that too. Embassy suites used to be known for their included hot breakfast and happy-hour, but both are disappointing now. The breakfast consisted of watery oatmeal, runny eggs, dried up chicken sausage and tasteless breakfast potatoes. I remember them used to having french toast, bacon, regular sausage and great eggs. They did have an omelet station, but the line was so long because it was the only decent thing. The happy hour used to include a cocktail/wine or beer along with really great snacks. Now there is no complimentary drink and a bowl of goldfish and pretzels. Only 2 of the 3 elevators were working and if you didn't get in quick the doors would close on you. Very disappointed in what used to be a great hotel chain.
Stayed 4 nights in Sep 2025

6/10 Okay

Luis

Disliked: Property conditions & facilities
Needs to be remodeled
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Stayed 3 nights in Sep 2025

8/10 Good

Orenthial Devonte

Stayed 3 nights in Jun 2025

2/10 Terrible

Shanika

Stayed 4 nights in Aug 2025

10/10 Excellent

Ghida

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Charice

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025