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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Restaurant
Blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$190
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Boston Medical Center
    ‪5 min walk‬
  • Place, Northeastern University
    ‪15 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Restaurant

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Restaurant

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Blackout curtains, iron/ironing board, free cots/infant beds

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(105 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Two Double Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Accessible King Room with 3x3 Shower

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible King Room with 3x3 Shower

  • Sleeps 3

View all photos for Mobility Hearing Accessible King Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

  • Sleeps 4

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(113 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Studio King Suite

Blackout curtains, iron/ironing board, free cots/infant beds

Studio King Suite

  • Sleeps 3

View all photos for King Room

Blackout curtains, iron/ironing board, free cots/infant beds

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3

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Exterior

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About the area

Boston

At Hampton Inn & Suites Boston Crosstown Center you'll be 1.4 km (0.8 mi) from Northeastern University and 2.3 km (1.5 mi) from Copley Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 3-property class South End hotel, attractions include Copley Place and Boston Museum of Fine Arts.

What's nearby

  • Boston Medical Center - 5 min walk - 0.4 km
  • Northeastern University - 15 min walk - 1.3 km
  • Copley Place - 4 min drive - 2.1 km
  • Boston Museum of Fine Arts - 4 min drive - 2.2 km
  • Copley Square - 4 min drive - 3.2 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Jaho Coffee & Tea - ‬10 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Gary’s Pizza - ‬8 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

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Hampton Inn & Suites Boston/Waltham
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,688 reviews
The price is AU$166
includes taxes & fees
29 Mar - 30 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that clothing is optional at Hampton Inn & Suites Boston Crosstown Center.
  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on 1 Apr 2026 start from AU$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Boston Crosstown Center?

Yep, Hampton Inn & Suites Boston Crosstown Center has a secured covered self car park with in/out privileges for USD 30 per night. A self car park is also available, for a fee. Secured covered extended parking costs USD 30 per day.

Are there any beaches close to Hampton Inn & Suites Boston Crosstown Center?

The closest beach to Hampton Inn & Suites Boston Crosstown Center is Revere Beach (10.5 km).

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Hampton Inn & Suites Boston Crosstown Center has an indoor pool. The pool is open 8:00 AM to 11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Boston Crosstown Center is a hit with families.

Does Hampton Inn & Suites Boston Crosstown Center serve breakfast?

You bet, travelers quite like the free buffet brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Boston Crosstown Center?

No, Hampton Inn & Suites Boston Crosstown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Boston Crosstown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 689 out of 1589 reviews
Rating 8 - Good. 425 out of 1589 reviews
Rating 6 - Okay. 231 out of 1589 reviews
Rating 4 - Poor. 107 out of 1589 reviews
Rating 2 - Terrible. 137 out of 1589 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Col

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room and Good breakfast options..
Stayed 1 night in Dec 2025

8/10 Good

Gunish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff and good breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Col

Liked: Cleanliness, amenities, property conditions & facilities
The building is very modern and that makes the experience overall a good one. I like that they have breakfast in the morning because it is less of a hassle when one wakes up to get the day started. I liked that the staff made reasonable accommodations to extend my stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley, Lee

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is always great . Easy check in , clean room and amenities open.
Stayed 1 night in Dec 2025

8/10 Good

Diana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Had problems with the first room given to us but staff was quick to give us a new room.
Stayed 2 nights in Dec 2025

10/10 Excellent

charles

Stayed 3 nights in Dec 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good breakfast, free coffe/tea/cocoa 24 hours a day but it's in a terrible area just because there are so many homeless and addicted people in the area.
Stayed 1 night in Dec 2025

8/10 Good

Tanya

The complimentary ear plugs are a nice touch. Security is alert and the stay felt safe.
Stayed 1 night in Dec 2025

10/10 Excellent

Reem

Stayed 1 night in Dec 2025

10/10 Excellent

Ilona

Stayed 2 nights in Dec 2025

6/10 Okay

Haroon

Business traveller
Liked: Staff & service
Very noisy and uncomfortable room. I had to wake up several midnight.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alisa

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whatever I was a great atmosphere
Stayed 2 nights in Dec 2025

8/10 Good

Jaquana

Liked: Cleanliness, amenities, property conditions & facilities
Great western omelette
Stayed 2 nights in Dec 2025

10/10 Excellent

Liana Talia

Everything was great!!
Stayed 1 night in Dec 2025

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Staff & service
Staff unfriendly and unhelpful
Stayed 1 night in Dec 2025

10/10 Excellent

Travis

Stayed 2 nights in Dec 2025

8/10 Good

Brian, ..

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here were all very friendly, helpful and professional. The room was always clean, warm and comfortable. Excellent selection of amenities in room, including fridge and microwave. Toiletries and an abundance of fresh fluffy towels and good quality bed sheets. The breakfast was far better than expected. The location is, to be fair, as described, but as keen walkers not an issue. The gym, though small, was never busy. The pool was warm and with good opening hours. The only negative was the fact that at 12 midday you check out and you can no longer access these facilities. With a late flight it would have been nicer to have the last impression of what was an excellent experience being able to enjoy a swim whilst waiting for transport to airport. I would definitely stay again, as the value for money is unbeatable. But maybe hotel should consider an offer to guests the opportunity to pay a small fee to use facilities on day of check out?
Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Stayed 4 nights in Dec 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean, the staff was great and the breakfast was really good. The only drawback was the shower. It was extremely difficult to operate and you end up with a waist high hand-held shower head with nowhere to hang it above your head.....very odd. I would definitely return if in Boston.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025