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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Indoor pool
Exterior
Free daily buffet breakfast
Room, 2 Queen Beds, Non Smoking | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$251
includes taxes & fees
22 May - 23 May

Explore the area

View map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Northeastern University
    ‪16 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Place, Copley Square
    ‪5 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Restaurant

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Restaurant

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Blackout curtains, iron/ironing board, free cots/infant beds

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Two Double Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Accessible King Room with 3x3 Shower

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible King Room with 3x3 Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Mobility Hearing Accessible King Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

  • Sleeps 4

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(116 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Studio King Suite

Blackout curtains, iron/ironing board, free cots/infant beds

Studio King Suite

  • Sleeps 3

View all photos for King Room

Blackout curtains, iron/ironing board, free cots/infant beds

King Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3

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About the area

Boston

At Hampton Inn & Suites Boston Crosstown Center you'll be 1.4 km (0.8 mi) from Northeastern University and 2.3 km (1.5 mi) from Copley Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 3-property class South End hotel, attractions include Copley Place and Boston Museum of Fine Arts.

What's nearby

  • Northeastern University - 16 min walk - 1.4 km
  • The Shops at Prudential Center - 4 min drive - 1.8 km
  • Copley Place - 4 min drive - 2.1 km
  • Newbury Street - 5 min drive - 2.5 km
  • Copley Square - 5 min drive - 2.5 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Jaho Coffee & Tea - ‬10 min walk
  • ‪Dunkin' - ‬7 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's Hilton Honors mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that clothing is optional at Hampton Inn & Suites Boston Crosstown Center.
  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center

Hampton Inn Crosstown

Hampton Inn Crosstown Hotel

Hampton Inn Crosstown Hotel Boston Center

Hampton Inn Boston Crosstown Center Hotel

Hampton Inn Crosstown Center Hotel

Hampton Inn Crosstown Center

Hampton Inn Boston

Boston Hampton Inn

Hampton Inn & Suites Boston Crosstown Hotel Boston

Hampton Inn And Suites Boston Crosstown Center

Hampton Inn & Suites Boston Crosstown Center Hotel

Hampton Inn & Suites Boston Crosstown Center Boston

Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on 22 May 2026 start from AU$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Boston Crosstown Center?

Yep, Hampton Inn & Suites Boston Crosstown Center has a secured covered self car park with in/out privileges for USD 30 per night. A self car park is also available, for a fee. Secured covered extended parking costs USD 30 per day.

Are there any beaches close to Hampton Inn & Suites Boston Crosstown Center?

The closest beach to Hampton Inn & Suites Boston Crosstown Center is Revere Beach (10.5 km).

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Hampton Inn & Suites Boston Crosstown Center has an indoor pool. The pool is open 8:00 AM to 11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Boston Crosstown Center is a hit with families.

Does Hampton Inn & Suites Boston Crosstown Center serve breakfast?

You bet, travelers quite like the free buffet brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Boston Crosstown Center?

No, Hampton Inn & Suites Boston Crosstown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Boston Crosstown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 728 out of 1655 reviews
Rating 8 - Good. 444 out of 1655 reviews
Rating 6 - Okay. 242 out of 1655 reviews
Rating 4 - Poor. 104 out of 1655 reviews
Rating 2 - Terrible. 137 out of 1655 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, and nice staff
Stayed 1 night in Feb 2026

10/10 Excellent

Marianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great staff and breakfast was delish!
Stayed 4 nights in Feb 2026

4/10 Poor

Parker

Disliked: Staff & service, amenities
The toilet in our room overflowed for no reason & the same thing happened in my brother’s room next door. We were then put into a new room that smelled like an ash tray until finally we were moved into a suite on a different floor. There was no mention of any refund or apology due to the inconvenience. Definitely never going back
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the help was very professional and respectful.
Stayed 1 night in Feb 2026

2/10 Terrible

Philippe

No comment
Stayed 2 nights in Feb 2026

10/10 Excellent

Mariko

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were great, parking was easy and breakfast was good. Thanks!
Stayed 1 night in Feb 2026

6/10 Okay

Lloyd

Travelled with family
Disliked: Cleanliness
The room had some issues. Hinges off the door for the fridge cabinet. Somethings not vacuum. Plugs on the wall did not work.
Stayed 1 night in Feb 2026

4/10 Poor

Matt

Business traveller
Liked: Cleanliness
The mattress was like a cement slab. There was coaxial cable running open from wall to TV across the floor. For what I paid, i certainly expected a comfortable bed at least. Very disappointed
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas, Wells

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Stayed 2 nights in Feb 2026

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities
big lobby
Stayed 1 night in Nov 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Jan 2026

6/10 Okay

CHARLES

Stayed 1 night in Jan 2026

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Breakfast well stocked and fresh
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, quick friendly service.
Stayed 1 night in Jan 2026

6/10 Okay

Francesca

Liked: Cleanliness, amenities
Disliked: Staff & service
Some staff failed to inform patrons of the full parking situation. There was also a test fire alarm during my stay. Patrons and staff were not informed of the test. My floor’s room service ladies called somebody, who then informed them of the alarm being a “test”. A squeaky whistling sound continued to play from my fire alarm for about an hour after. I mean good to know the alarm works, but why do a surprise test at 11am?
Stayed 3 nights in Jan 2026

2/10 Terrible

joe

Disliked: Cleanliness, amenities
Charged $50 for early check in (which I agreed to) then another $50 for a late check out. Didn't know late checkout fee was coming
Stayed 1 night in Jan 2026

2/10 Terrible

Lenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, my experience at this hotel was very disappointing, mainly due to the front desk customer service. The staff was condescending in their attitude and not helpful at all. Instead of providing clear and accurate information, they were poorly informed and gave conflicting or incomplete answers, which created unnecessary confusion and frustration during my stay. This lack of courtesy and accountability significantly impacted what could have otherwise been an acceptable stay. Customer service at the front desk sets the tone for the entire hotel experience, and unfortunately, in this case, it fell far below expectations, with all 3 of the staff members
Stayed 3 nights in Jan 2026

10/10 Excellent

Celso

Stayed 1 night in Jan 2026

6/10 Okay

Philip

Ice machine was beeping
Stayed 1 night in Jan 2026

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and nice
Stayed 1 night in Jan 2026

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable, cozy, and beautiful room. Great experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Liz

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant and professional
Stayed 1 night in Jan 2026

2/10 Terrible

joshua

Disliked: Cleanliness, staff & service, amenities
Horrible
Stayed 1 night in Jan 2026