Hampton Inn & Suites Boston Crosstown Center

3.0 star property
Hotel with free breakfast, near Northeastern University

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Restaurant
Exterior
In-room safe, blackout curtains, iron/ironing board
Reception
In-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Bar
  • Parking available
The current price is AU$294
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪15 min walk‬
  • Copley Square
    ‪4 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed - double
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(101 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

At Hampton Inn & Suites Boston Crosstown Center you'll be 1.4 km (0.8 mi) from Northeastern University and 2.4 km (1.5 mi) from Copley Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 3-property class South End hotel, attractions include The Shops at Prudential Center and Copley Place.

What's nearby

  • Northeastern University - 15 min walk - 1.3 km
  • Copley Place - 3 min drive - 2.1 km
  • Copley Square - 4 min drive - 2.5 km
  • Fenway Park - 4 min drive - 2.9 km
  • Boston Common - 5 min drive - 3.2 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nan Xiang Express - ‬7 min walk
  • ‪Market Coffee - ‬7 min walk
  • ‪Blunch - ‬6 min walk
  • ‪Toro - ‬9 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and a safe. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 10432904004
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
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Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on 21 Sept 2025 start from AU$294.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Boston Crosstown Center?

Yep, Hampton Inn & Suites Boston Crosstown Center has a secured covered self car park with in/out privileges for USD 25 per night. Secured covered extended parking costs USD 25 per day.

Are there any beaches close to Hampton Inn & Suites Boston Crosstown Center?

Yep, Hampton Inn & Suites Boston Crosstown Center is a short 16-minute walk from Carson Beach.

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Hampton Inn & Suites Boston Crosstown Center has an indoor pool. The pool is open 8:00 AM to 8:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Boston Crosstown Center is a hit with families.

Does Hampton Inn & Suites Boston Crosstown Center serve breakfast?

You bet, travelers quite like the free buffet brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Boston Crosstown Center?

No, Hampton Inn & Suites Boston Crosstown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Boston Crosstown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 547 out of 1304 reviews
Rating 8 - Good. 347 out of 1304 reviews
Rating 6 - Okay. 190 out of 1304 reviews
Rating 4 - Poor. 93 out of 1304 reviews
Rating 2 - Terrible. 127 out of 1304 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ana

Travelled with partner
While I have nothing bad to say about the hotel I have to give it a poor rating for its location. DO NOT STAY AT THIS HOTEL. THE LOCATION IS KNOWN AS METH MILE AND THIS HOTEL IS LOCATED RIGHT AT THE CENTER. I felt so unsafe walking two blocks as I was surrounded by drug addicts and homeless people. One even stopped in front of me to urinate.
Stayed 3 nights in Jun 2025

2/10 Terrible

karl

Disliked: Cleanliness, property conditions & facilities
Skid row. Skid row. Skid row.
Stayed 2 nights in Jun 2025

6/10 Okay

Melisa

Travelled with group
It’s okay. The property is not in great condition.
Stayed 2 nights in Jun 2025

10/10 Excellent

Braian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Afshin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and helpful staff, especially reception. The room was not clean and it seemed that the beddings were not changed before our arrival. The main issue was the location that was close to a mental health hospital, and many people with mental health/addiction issues were around some even shouting in daylight that made walking outside very unsafe. Also, there were ambulances/police care with load sirens almost all thought the night, was impossible to sleep. I totally feel for people with mental health issues but safety during a travel is essential. The location is not appropriate for a hotel and that was the first thing that the Uber driver from the airport told us. We were fortunate to be two middle-aged individuals with enough travel experiences and knew how to protect ourselves but the location is extremely unsafe for younger people. The location was known to local people but there should be some warning on the website about the serious safety concerns.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mei

Stayed 4 nights in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service, amenities
Despite both the room description and my booking clearly stating accommodation for 3 people, I was still charged extra for the third person. I was told that “3 people” means we were expected to share one king bed, and if I needed a separate bed for the third person, I had to pay additional. On top of that, after I was forced to pay, they just left the extra bed in the hallway and said no one was available to set it up.
Stayed 2 nights in Jun 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mo the security guard was great!! Enjoyed our stay. They had coffee every time my husband went to get some (which is BIG because he drinks coffee constantly).
Stayed 2 nights in Jun 2025

6/10 Okay

Mary, New Hyde Park

Stayed 1 night in Jun 2025

2/10 Terrible

Jenna

Disliked: Cleanliness, property conditions & facilities
Filthy!
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, good instructions. Room was great. Need toilet paper holder
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, friendly service.

The room was clean and very comfortable. The staff was friendly, helpful and very responsive of any requests for service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, but much further to Fenway than it states online. More like a 15 min drive.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except the city noises that are tough on Vermonters.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Karem

Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, amenities
Quick and simple chicken
Stayed 1 night in Jun 2025

6/10 Okay

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

maira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night to go out in Boston. Great location to uber to Faneuil Hall or that vicinity. Hotel was reasonably priced, clean room and great customer service. Breakfast included is always a plus. I like to stay at Hampton Inns. The only thing is the hospital is next to the property so you hear sirens at night but that is out of the hotel’s control. I would recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Anaisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception and breakfast were excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hade a beautiful stay they are amazing clean and staff is a great
Stayed 3 nights in May 2025

4/10 Poor

Kristin

Travelled with family
This property is linked to hospital. Sirens all night. Bad part of town.
Stayed 1 night in Jun 2025