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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Lakefront Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Terrace/patio
Front of property – evening/night
5 bars/lounges
Deluxe Suite
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
The current price is AU$181
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom

Signature Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(82 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Electric kettle
Espresso maker
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.8 out of 10
Exceptional
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Electric kettle
Espresso maker
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Electric kettle
Espresso maker
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Digital channels
Daily housekeeping
Laptop-compatible safe
Iron/ironing board
Desk
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
2 bathrooms
Private bathroom
Digital channels
  • 52 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
2 bathrooms
Digital channels
Iron/ironing board
  • 118 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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4.3 out of 5, Excellent, 1,015 reviews
The price is AU$144
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About the area

Birmingham

At Genting Hotel & Spa at Resorts World Birmingham you'll be connected to the convention centre and within steps of Resorts World Birmingham and Santai Spa. Highlights at this hotel include 18 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include a casino, free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Marston Green hotel include Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.0 km
  • bp pulse LIVE - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • National Exhibition Centre - 3 min walk - 0.3 km
  • National Motorcycle Museum - 11 min walk - 0.9 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Genting Hotel - ‬1 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Piazza (Wetherspoon) - ‬16 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Lakefront Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and an iron/ironing board. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 2 Nov 2025 start from AU$181.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has a covered self car park for GBP 20 per night. Onsite parking is limited.

Is there a spa on site at Genting Hotel & Spa at Resorts World Birmingham?

Yep, there is an onsite spa at Genting Hotel & Spa at Resorts World Birmingham. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Genting Hotel & Spa at Resorts World Birmingham has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham features a full-service spa, a health club and an indoor pool.

Does Genting Hotel & Spa at Resorts World Birmingham serve breakfast?

Yep, our travelers highly rate the English breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Genting Hotel & Spa at Resorts World Birmingham?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants.

What time are check-in & check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?

No, only service animals are allowed.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1002 reviews
Rating 8 - Good. 159 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Check in ok, check out not so good, had to ring 3 times before they managed to email the receipt over, air con not great, breakfast not available until 06.30 even for a coffee, and they hold £50 per night in case you eat or buy a drink or wreck the place
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious clean rooms with exceptional facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to commend the front desk staff member (Young Gentlemen) who checked me in on 19 July 2025 at 1:30 PM. He was courteous, respectful, and provided excellent service, accommodating my request and even allowing me to choose my preferred room. His professionalism and warm hospitality truly stood out — far exceeding the service I’ve experienced at other Crowne Plaza IHG hotels during my travels from London to Birmingham to Glasgow as an Asian guest. A big thumbs up to him for a job well done. I will definitely recommend Genting Hotel Resort World Birmingham to my friends and fellow travellers.
Stayed 1 night in Jul 2025

8/10 Good

Miguel, miami

Stayed 3 nights in Jul 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with plenty of services and amenities. Would recommended 100%
Stayed 1 night in Jul 2025

8/10 Good

NANCY

Stayed 1 night in Jul 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not as we remembered it!

Compared to previous visits, a number of years ago, our experience was disappointing. The beds were terrible, with what felt like extremely cheap mattresses. The room was very warm and stuffy and the air con was inadequate…it didn’t cool the room down. Breakfast was expensive for a buffet style help yourself meal.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room for a good price. Very clean and a ton of room.
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Stayed 1 night in Jul 2025

10/10 Excellent

shani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jane

Liked: Staff & service
Not good value for what you pay. Beds were not brilliant TV channels were bare minimum and shower temperature changes from hot to cold all the time. Have stayed here before and it was ok but they really need to look at what they are given for the price as it is not good.
Stayed 1 night in Jul 2025

4/10 Poor

Jeffrey

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room. Good staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Stayed 3 nights in Jun 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Siobhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
This property was AWESOME!!! Room was great, bed was comfortable, coffee maker in room, rooftop restaurant with buffet, and the staff was ULTRA FRIENDLY and top quality professional. Its also very close to train station…I would go back in a heartbeat..
Stayed 2 nights in Jul 2025

6/10 Okay

Adeniyi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were unprofessional, room got bumped into 3 times without checking if we were appropriately dress. Got a call from reception that they don’t remember me checking in. It was so unprofessional and unpleasant. Sorted in the end.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very convenient for the airport. Clean and well equipped. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gentings is always our half way meeting place, my son loved the Hotel and as we lost him last year to Cancer we STILL meet most months and remember him .rase a glass and have a gamble in his name
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025