Omni - accommodation in Belle Chasse

The pool’s wall had a grease stain around the entire pool. I was quoted one price and was charged another. Just outside room 804, coffee had been dropped and it ran down the wall and a puddle on the floor. Never was it clean the 3 days I was there. The shower drained so slow I was always standing in an inch or so of water, thankfully I had shower shoes. The front desk was not cordial at all, seemed to always be in a hurry. I asked about retrieving my vehicle from valet parking early, 4am. One person said go talk to valets, the other said I had to call 10 minutes before I came down. I did and it still too an additional 10 minutes to get my car, even though I was the only one waiting. The furniture in lobby looks worn. At the restaurant bar I asked for just a burger. Bartender said I had to order fries and their specialty burger, I’m not sure if it was fish sticks or mozzarella cheese between the buns because I didn’t eat them or the fries.

Hotel is beautiful! Right in the middle of everything: Jackson Square and Bourbon Street. The food/drinks were delicious, entertainment was great and the staff were amazing!! Big shout out to Philip!!! He’s great at his job and you can tell he loves it! So professional and attentive to his customers!

No breakfast. Bar very crowded and noisy. Staff was pleasant.