Ballycumber Holiday Packages

The property was everything we expected – clean, well presented, check-in and check-out was flawless, etc., etc., etc. BUT – We had a problem with an envelope that had been couriered to the hotel for us in advance of our arrival. A misunderstanding resulted in the envelope being returned to the courier, which was a significant inconvenience to us. Very, very rarely in my 40-odd years of travelling have I come across anyone prepared to go to the lengths the Hotel did to get the situation resolved as efficiently as Dierdre and her team did. That’s the stuff we’ll remember and highlight if we ever have a chance to recommend a hotel in Dublin.

The property was very well situated and presented. It was very clean and the staff extremely welcoming and helpful. It was very quiet and although we didn’t use it, the dining/bar are looked very inviting. We were lucky enough to be able to park at no charge, overnight, which suited us perfectly.

Modern, smart hotel. My room had an intelligent use of space and was naturally well lit (although you couldn’t open the window). Would have been squeeze for two with luggage though. Why do all hotels under-cater for luggage? Staff extremely helpful. Restaurant is excellent.