See all properties
Save

Puerta del Cielo Hotel Origen

3.5 star property

Photo gallery for Puerta del Cielo Hotel Origen

Exterior
Superior Studio Suite, Terrace, Lakeside
Studio Suite, 1 Queen Bed, Terrace, Lagoon View | Bathroom
Standard Room, Terrace, Partial Lake View | Terrace/patio
Lake

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$303
includes taxes & fees
24 May - 25 May

Explore the area

View map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Terrace, Partial Lake View

Standard Room, Terrace, Partial Lake View | Terrace/patio

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Bacalar

At Puerta del Cielo Hotel Origen you'll be within a 10-minute walk of Lake Bacalar and 2.2 km (1.4 mi) from Polytechnic University of Bacalar. Highlights at this hotel include in-room free WiFi, furnished balconies and Smart TVs. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy access to 2 outdoor swimming pools along with pool loungers. Other amenities include free Wi-Fi in public areas and spa services. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also the convenience of free self parking. .Near this 3.5-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Cenote Azul - 8 min drive - 7.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬14 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬13 min walk
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive

About this property

Puerta del Cielo Hotel Origen

Puerta del Cielo Hotel Origen offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Puerta del Cielo Hotel Origen also features spa services, a front desk safe, and pool umbrellas. Free self parking is available.

This 3.5-star Bacalar hotel is smoke free.

  • 14 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Puerta del Cielo Hotel Origen offers 14 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Outdoor wedding area
Amainah Bacalar Hotel Boutique - Adults Only
Bacalar
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 620 reviews
The price is AU$294
includes taxes & fees
24 May - 25 May
Amainah Bacalar Hotel Boutique - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puerta del Cielo Hotel Origen

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3500.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar

Frequently asked questions

Is parking available at Puerta del Cielo Hotel Origen?

Yep, Puerta del Cielo Hotel Origen has a free self car park.

How much does it cost to stay at Puerta del Cielo Hotel Origen?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Puerta del Cielo Hotel Origen on 24 May 2026 start from AU$303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Puerta del Cielo Hotel Origen?

The closest beach to Puerta del Cielo Hotel Origen is Dos Mulas (24.4 km).

Is there a spa on site at Puerta del Cielo Hotel Origen?

There's no onsite spa, but this property does offer spa services.

Does Puerta del Cielo Hotel Origen have a pool?

Puerta del Cielo Hotel Origen has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What makes Puerta del Cielo Hotel Origen a romantic place to stay?

Couples dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Puerta del Cielo Hotel Origen.

Are there hot tubs in the rooms at Puerta del Cielo Hotel Origen?

No, but there are deep-soaking baths in the guestrooms.

Does Puerta del Cielo Hotel Origen serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Puerta del Cielo Hotel Origen?

No, Puerta del Cielo Hotel Origen does not offer an airport shuttle service.

Is there a bar or restaurant at Puerta del Cielo Hotel Origen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Puerta del Cielo Hotel Origen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Puerta del Cielo Hotel Origen?

No, pets and service animals are not allowed.

Puerta del Cielo Hotel Origen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 139 reviews
Rating 8 - Good. 13 out of 139 reviews
Rating 6 - Okay. 2 out of 139 reviews
Rating 4 - Poor. 4 out of 139 reviews
Rating 2 - Terrible. 1 out of 139 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

RAUL

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente , instalaciones ,limpiza y personal muy atento
Stayed 3 nights in Feb 2026

10/10 Excellent

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
el personal muy amable en todo momento.
Stayed 4 nights in Jan 2026

10/10 Excellent

JAMES

Stayed 6 nights in Dec 2025

10/10 Excellent

DAVID Llamas

Stayed 6 nights in Dec 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff kind and helpful. The lagoon is incredible!
Stayed 3 nights in Dec 2025

8/10 Good

Erwin, SPANISH LOOKOUT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Cumple
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
Stayed 8 nights in Nov 2025

10/10 Excellent

Cesar

Stayed 1 night in Oct 2025

8/10 Good

Gabriela

Liked: Cleanliness
Staff wasn’t very helpfulOther than that
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Lau tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, friendly staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Stayed 2 nights in Jan 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

eve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it for anight
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel! The employees are great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful properties, impeccable service, and very cool rooms. will go back
Stayed 6 nights in Oct 2024

10/10 Excellent

Jorge Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, sin duda voy a regresar. El staff muy amable y servicial, la comida deliciosa y la ubicación perfecta
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio

Stayed 3 nights in Sep 2024

2/10 Terrible

Roberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overrated overate overrated overpriced overrated overpriced overrated overpriced overrated
Stayed 1 night in Jul 2024

10/10 Excellent

Yameli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
Stayed 3 nights in Jun 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lesly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! Would definitely stay there again!
Stayed 4 nights in Apr 2024