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Hotel Casa Caracol Bacalar Lagoon

3.0 star property

Photo gallery for Hotel Casa Caracol Bacalar Lagoon

22-inch flat-screen TV with digital channels, TV
Family Cabin, 3 Bedrooms, Private Pool, Lagoon View
Grand Room, 2 Queen Beds, Lagoon View
View from property
Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
609 Costera, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪18 min walk‬
  • Place, Fort of San Felipe
    ‪5 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Bacalar

At Hotel Casa Caracol Bacalar Lagoon you'll be within just a 15-minute stroll of Cenote Negro and Municipal Spa of Bacalar. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden, tour/ticket assistance and luggage storage. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3-property class Bacalar hotel include Laguna Bacalar Ecological Park and Lake Bacalar.

What's nearby

  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Lake Bacalar - 3 min drive - 3.6 km
  • Fort of San Felipe - 5 min drive - 2.9 km
  • Zócalo - 5 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 6 min drive - 3.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Albahaca - ‬9 min walk
  • ‪Mr. Taco - ‬3 min drive
  • ‪Navieros Bacalar - ‬17 min walk
  • ‪gelato artesanal - ‬19 min walk
  • ‪La Bendición Dios - ‬17 min walk

About this property

Hotel Casa Caracol Bacalar Lagoon

Hotel Casa Caracol Bacalar Lagoon offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

  • 9 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Casa Caracol Bacalar Lagoon offers 9 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets. 22-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided once per stay.

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The price is AU$117
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shower

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Caracol Bacalar Lagoon

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Caracol Bacalar Lagoon

Hotel Casa Caracol Bacalar Lagoon Hotel

Hotel Casa Caracol Bacalar Lagoon Bacalar

Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Casa Caracol Bacalar Lagoon?

Hotel Casa Caracol Bacalar Lagoon offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Casa Caracol Bacalar Lagoon?

Yep, Hotel Casa Caracol Bacalar Lagoon has a free self car park.

Is there a spa on site at Hotel Casa Caracol Bacalar Lagoon?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 14-minute walk away.

Is there a free airport shuttle available at Hotel Casa Caracol Bacalar Lagoon?

No, Hotel Casa Caracol Bacalar Lagoon does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Caracol Bacalar Lagoon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Caracol Bacalar Lagoon?

No, pets and service animals are not allowed.

Hotel Casa Caracol Bacalar Lagoon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

MARIA, El Paso

Travelled with family
Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.

2/10 Terrible

Luz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022

10/10 Excellent

Claudia Gdpe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022

8/10 Good

rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022

8/10 Good

GUSTAVO A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022

2/10 Terrible

Andreas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022