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BoaBoa Bacalar

2.5 star property
Lakefront hotel in Bacalar with spa services

Photo gallery for BoaBoa Bacalar

Bungalow, Lagoon View | Terrace/patio
Dock
Bungalow, Garden View
Bungalow, Garden View | Living area
Bungalow, Garden View | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Fort of San Felipe
    ‪3 min drive‬
  • Municipal Spa of Bacalar
    ‪4 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪41 min drive‬

Room options

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View

Bungalow, Partial Lake View

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Detached private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

Highlights

Deck/patio
Garden
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Deck/patio
Garden
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Sleeps 2
  • 1 King Bed

View all photos for Design House

Design House | Private kitchen

Design House

Highlights

Deck/patio
Garden
Air conditioning
Fan
2 bedrooms
2 bathrooms
Rainfall showerhead
Espresso maker
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Futon

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

Highlights

Furnished balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View

Bungalow, Partial Lake View

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View

Bungalow, Partial Lake View

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

BoaBoa Bacalar places you steps from Lake Bacalar and within a 10-minute stroll of Laguna Bacalar Ecological Park. Highlights at this hotel include free in-room WiFi. .A pampering day can include deep-tissue massages and Swedish massages. Additionally, you'll find free Wi-Fi in public areas, concierge services and a terrace. Continental breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free parking nearby. .Sights within a 30-minute walk of this Mario Villanueva Madrid hotel include Canal de los Piratas and Fort of San Felipe.

What's nearby

  • Laguna Bacalar Ecological Park - 11 min walk - 1.0 km
  • Fort of San Felipe - 3 min drive - 1.5 km
  • Municipal Spa of Bacalar - 4 min drive - 2.2 km
  • Cenote Negro - 5 min drive - 2.9 km
  • Cenote Cocalitos - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬16 min walk
  • ‪Marisqueria el Taco Loco - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬7 min walk
  • ‪Finisterre Bacalar - ‬18 min walk
  • ‪Yerbabuena - ‬13 min walk

About this property

BoaBoa Bacalar

Lakefront hotel in Bacalar with spa services
As a guest of BoaBoa Bacalar, you'll find spa services, a terrace, and barbecue grills. WiFi is free in public spaces. BoaBoa Bacalar also features tour/ticket assistance, concierge services, and express check-out.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 13 guestrooms or units
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Smoking in designated areas
  • Water dispenser
BoaBoa Bacalar offers 13 air-conditioned accommodations with laptop-compatible safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. In-room massages and hairdryers can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and Thai massages.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at BoaBoa Bacalar?

BoaBoa Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to BoaBoa Bacalar?

The closest beach to BoaBoa Bacalar is Dos Mulas (23 km).

Is there a spa on site at BoaBoa Bacalar?

There's no onsite spa, but this property does offer services like Swedish massages.

What makes BoaBoa Bacalar a romantic place to stay?

Romance packages and free beach cabanas, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at BoaBoa Bacalar.

Does BoaBoa Bacalar serve breakfast?

Sure does, continental brekkie is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at BoaBoa Bacalar?

No, BoaBoa Bacalar does not offer an airport shuttle service.

What time are check-in & check-out at BoaBoa Bacalar?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa boa is a beautiful property which is unique. The location is close to town but not really easily walkable due to the nature of the road which makes it a little inconvenient. Free kayaks were brilliant for sunrise. Breakfast is beautifully presented but unfortunately not to my partner's taste. Would have been better to provide an option on check in for what to deliver such as just additional toast/spreads instead of the oat and fruit bowl as it was ultimately wasted each morning. Room was comfortable, but very small, needed to unpack and repack bags on the deck. The WhatsApp communication was great and had we stayed longer we would have definitely chosen some of the activities on site. The boat trip organised through hotel was lovely.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sterna

Stayed 2 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff are lovely and the rooms clean and spacious. Amazing views of the lake from our balcony. Free kayaks which was a lot of fun! The views from the deck was stunning also. Breakfast, Coffe and water were included, which we enjoyed. The hotel is about a 10 min drive or 35 min walk into Bacalar. There's lots of great bars and restaurants there! The only slight negative was the noise from the road at night but ear plugs worked well and we were in one of the rooms closer to the highway. Definitely recommend staying here, we loved it. Hopefully be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

kerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick, Lacombe

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff when over the top for myself and family. Luna, Karla were incredibly
Stayed 4 nights in Aug 2024

10/10 Excellent

Dina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariano Eduardo Cuellar

Travelled with family, Travelled with partner
Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024

8/10 Good

Cinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024

8/10 Good

Gabriel

Stayed 3 nights in Jun 2024

10/10 Excellent

immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024

8/10 Good

Ian

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved our room, the area was a bit quiet in terms of activities. The street was a bit rough and bumpy. But we would do it again
Stayed 3 nights in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Stayed 3 nights in Apr 2024

10/10 Excellent

Krisztina

Travelled with group
Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024

10/10 Excellent

Meike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at BoaBoa. Our room had a terrace overlooking the stunning lagoon, it was so nice chilling out there and also enjoying the breakfast that was delivered to the room every day. We took taxis in and out of town and they were reasonably priced (MXN 70 each way). It would have been great if the hotel had a small shop to buy snacks or drinks to make things a bit easier. The staff were friendly, but we didn't really see them beyond check-in as the reception is in a different area. Overall would highly recommend for a peaceful and relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on the lake

Excellent in every way! If you're looking for a spot away from town this is it! You will need a car or bike to get into town or can get food delivered. The breakfast is amazing and filling and can get you through most of the day !
Stayed 3 nights in Feb 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow the Views and Staff

Wow is all I can say about the views. What lovely staff and amazing breakfast that is delivered to your room every morning. The staff went above and beyond to make our stay wonderful. They brought me a cake for my 50th birthday and were always there when you needed them. Don’t forget to get a massage on the deck on the lake by Emilio, he is a fantastic therapist and very professional. Thank you Clara and Osmar for your attention and professionalism on our vacation to make it perfect. The rooms were impeccably clean and stocked with everything you needed. The dock on the lake was so peaceful.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and rooms.

Wow is all I can say. The beauty of this place surpassed my expectations. First Osmar who was the receptionist that day helped us immensely with everything we needed for our comfort. Clara, also a very sweet and helpful lady spoke great English helped us book extra nights and answered every question we had. Please, if you want a massage on the private dock on the lake with Emilio, do it, you won’t regret it. I am a massage therapist and I knew the moment he started the massage that he was very skilled, professional and talented at his profession. The dock on the lake is like heaven on Earth and the breakfast that comes delivered to your room every morning was super delicious and healthy. Also try Taco Loco around the corner for the best tacos in town. Very serene and lovely place to stay in Bacalar. The staff was the cream on top and you could text them for anything you needed and they will bring it to you room. I miss it there already and wish we had stayed more nights. They will also call you a taxi anytime you need one to get to town.
View from deck
Sunrise
Full moon
Lake View
Stayed 1 night in Jan 2024