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Hotel Luna and Studios 23 Bacalar - Free Bike Rental

3.0 star property

Photo gallery for Hotel Luna and Studios 23 Bacalar - Free Bike Rental

A laptop, a Wi-Fi access sign, and a cup of coffee on a table in a hotel room.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
Av 23 calle 32, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪19 min walk‬
  • Place, Fort of San Felipe
    ‪3 min drive‬
  • Place, Lake Bacalar
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

Comfort Room, 2 Double Beds, Refrigerator

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Studio, 1 Bedroom, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

Comfort Room, 1 King Bed, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • Sleeps 9
  • 4 Double Beds and 1 Single Bed
  • Free Wi-Fi

About the area

Bacalar

At Hotel Luna and Studios 23 Bacalar - Free Bike Rental you'll be within a 20-minute stroll of popular places like Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .Enjoy access to free bike hire and hiking/biking trails. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. .Near this 3-property class Benito Juárez hotel, you'll find Cenote Cocalitos.

What's nearby

  • Laguna Bacalar Ecological Park - 19 min walk - 1.6 km
  • Fort of San Felipe - 3 min drive - 1.4 km
  • Lake Bacalar - 3 min drive - 2.2 km
  • Municipal Spa of Bacalar - 4 min drive - 2.1 km
  • Polytechnic University of Bacalar - 5 min drive - 2.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 50 min drive

Restaurants

  • ‪asadero el establo - ‬12 min walk
  • ‪Xoloitzcuintle Bacalar - ‬15 min walk
  • ‪Las Marquesitas - ‬15 min walk
  • ‪Taqueria Chepe - ‬9 min walk
  • ‪El Pejelagarto - ‬10 min walk

About this property

Hotel Luna and Studios 23 Bacalar - Free Bike Rental

Hotel Luna and Studios 23 Bacalar - Free Bike Rental offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. Free breakfast is served daily. Self parking is free.
  • 16 guestrooms or units
  • Breakfast available (free)
  • Front desk (24 hours)
  • Garden
Hotel Luna and Studios 23 Bacalar - Free Bike Rental offers 16 air-conditioned accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided once per stay.

Similar properties

Exterior
Hotel y Eco-Cabañas Azul María Bacalar
Bacalar
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
3.9 out of 5, Good, 26 reviews
The price is AU$65
includes taxes & fees
1 July - 2 July
Hotel y Eco-Cabañas Azul María Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property is also known as

Apartament Hotel Bacalar Luna Turqueza
Luna Bacalar Hotel Apartments Free Bike Rental
Hotel Luna and Studios 23 Bacalar - Free Bike Rental Hotel
Hotel Luna and Studios 23 Bacalar - Free Bike Rental Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Luna and Studios 23 Bacalar - Free Bike Rental?

Hotel Luna and Studios 23 Bacalar - Free Bike Rental offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Luna and Studios 23 Bacalar - Free Bike Rental?

Yep, Hotel Luna and Studios 23 Bacalar - Free Bike Rental has a free self car park.

Are there any beaches close to Hotel Luna and Studios 23 Bacalar - Free Bike Rental?

The closest beach to Hotel Luna and Studios 23 Bacalar - Free Bike Rental is Dos Mulas (23.4 km).

Does Hotel Luna and Studios 23 Bacalar - Free Bike Rental have a pool?

Hotel Luna and Studios 23 Bacalar - Free Bike Rental has an outdoor pool.

Does Hotel Luna and Studios 23 Bacalar - Free Bike Rental serve breakfast?

Yeah, free self-service breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Luna and Studios 23 Bacalar - Free Bike Rental?

No, Hotel Luna and Studios 23 Bacalar - Free Bike Rental does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luna and Studios 23 Bacalar - Free Bike Rental?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luna and Studios 23 Bacalar - Free Bike Rental?

No, pets are not allowed.

Hotel Luna and Studios 23 Bacalar - Free Bike Rental Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 12 out of 64 reviews
Rating 6 - Okay. 16 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 6 out of 64 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Inaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family stay, good pool and the staff were great
Verified

10/10 Excellent

Inaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.. clean inside Attentive staff.
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and confortable
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2025
Verified

8/10 Good

Nathy

Liked: Cleanliness, staff & service
😊
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025
Verified

8/10 Good

karina

Liked: Staff & service
Ok
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Pedro

Sometimes there is no hot water and they don't change the sheets.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Dawn

Disliked: Staff & service, room comfort

Terrible…

Would never stay here again, stayed in apartment with kitchen, fridge didn’t work, they didn’t do anything to help us, nothing to cook with a tiny frying pan, Fork and spoon and 2 glasses. Very noisy, packs of dogs barking all night long, and many roosters. Did not sleep even an hour for three days. Best part of this place was leaving. Would not recommend.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

catherine

It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

NATHALIE

Personnel très sympa. Les chambres mériteraient un peu plus d'entretien. Un filet d'eau dans la douche et une serviette avec un grand trou. Petit déjeuner minimaliste, mais qui a le mérite d'exister. Hôtel recommandable si on est peu exigeant.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Bra men låg lite avsides
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Amandine

Liked: Cleanliness, staff & service
Grande chambre avec des serviettes. Petit déjeuner moyen Personnel de l’accueil sympa
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Amandine

Liked: Staff & service
Franchement assez cher pour les prestations…. Les matelas ne sont pas confortables,pas de gel douche ni shampooing. Il y a juste un linge de toilette par personne… pas de linge pour les mains ni pour le sol! La dame est super sympa La dame est ma
Stayed 1 night in Jan 2026
Verified

8/10 Good

Miguel Angel

Está limpio el hotel bien equipado
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Bernardo

Liked: Staff & service
Disliked: Cleanliness, amenities
Muy mala experiencia Baño, muy falta de higiene Mentira, las bicicleta no funciona En General muy bajo Mantenimiento, deplorables condiciones
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

GUSTAVO OMAR

Liked: Staff & service, property conditions & facilities, room comfort
Como punto a mejorar deberían tener mas opciones en el desayuno.Todo lo demas excelente.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

dorothee

Disliked: Cleanliness, amenities, property conditions & facilities
Chambre qui sent très mauvais l’humidité, très sale, draps troués et sales, serviettes de bain tachés, salle de bain sales. Aucun confort. Piscine très sale. Rien à voir avec les photos. Petit déjeuné très précaire. J’avais réservé 3 nuits je suis partie dès la 1ère nuit. J attends encore une réponse pour un remboursement. À bannir !!!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Oscar HUMBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente muy bien relacion costo beneficio
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

hilario

Liked: Cleanliness, amenities, property conditions & facilities
Uno de los mejores hoteles económicos donde estuvimos mi esposa y yo en estás vacaciones volvería a ir a ese lugar con mucho gusto..gracias.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

miriam

Triste porque la App Hoteles.com no revisó mi rese

Es la primera vez que me ocurre que hago una reserva por esta app y en el hotel no se encuentra registrada, la habitación se encontraba rentada en fin de semana y nos ofrecieron un hotel casa Selva y … Bacalar; este hotel nada que ver con ll que habíamos pagado se les dañó la tubería y un día estuvimos sin agua creo que todo esto hace quedar mal a la app de hoteles.com pues no tienen una revisión de los hoteles que anuncian, estoy decepcionada pues tengo más de cinco años ocupando la app para mis reservas tengo nivel Silver y es la primera vez que me pasa esto.En este caso hago responsable a la app pues la reservación no la hice directamente en el hotel.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

María Elena

Muy bien
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities
Las habitaciones son cómodas, algo lejos del centró, pero cerca de la carretera para tomar transporte a Chetumal o Mahahual
Stayed 1 night in May 2025
Verified

10/10 Excellent

Esmeralda Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar !! El personal muy amable y servicial las habitaciones limpias y olor rico ala llegada El desayuno es muy bueno galleta fruta y café Sin duda nuevamente regreso
Stayed 4 nights in Apr 2025