Alma de Zorro

2.5 star property

Photo gallery for Alma de Zorro

Outdoor pool
Front of property
Reception
Front of property
Junior Double Room, Terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$101
includes taxes & fees
22 May - 23 May

Explore the area

View map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Place, Fort of San Felipe
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

Junior Room, 1 King Bed with Sofa bed, Terrace

  • Lagoon view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Double Room, Terrace

  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Standard Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Economy Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Double Room, 2 Double Beds, Balcony, Pool View

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Balcony, Pool View

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

At Alma de Zorro you'll be within a 20-minute stroll of Lake Bacalar and Laguna Bacalar Ecological Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel has free WiFi in public areas and a 24-hour front desk. There's also the convenience of free self parking. .With a stay at this Bacalar hotel, you'll be 2.6 km (1.6 mi) from Fort of San Felipe and 3.1 km (1.9 mi) from Municipal Spa of Bacalar.

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 3 min drive - 1.4 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Ecopark Bacalar - 3 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬13 min walk
  • ‪Las Miches De La 1 - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬3 min walk
  • ‪6 hermanos - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive

About this property

Alma de Zorro

Alma de Zorro offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This Bacalar hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Alma de Zorro offers 14 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Alma de Zorro Hotel

Alma de Zorro Bacalar

Alma de Zorro Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Alma de Zorro?

Alma de Zorro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alma de Zorro?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Alma de Zorro on 22 May 2026 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alma de Zorro?

Yep, Alma de Zorro has a free self car park.

Are there any beaches close to Alma de Zorro?

The closest beach to Alma de Zorro is Dos Mulas (23.7 km).

Does Alma de Zorro have a pool?

Alma de Zorro has an outdoor pool.

Is there a free airport shuttle available at Alma de Zorro?

No, Alma de Zorro does not offer an airport shuttle service.

What time are check-in & check-out at Alma de Zorro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alma de Zorro?

No, pets are not allowed.

Alma de Zorro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 70 reviews
Rating 8 - Good. 20 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Uenuku

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel con personnel excepcional.
Stayed 2 nights in Jan 2026

8/10 Good

Fernando, houston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Stayed 1 night in Jul 2025

8/10 Good

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The beds need a little upgrade
Stayed 2 nights in Jul 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are some very dirty dogs ....
Stayed 4 nights in Nov 2024

6/10 Okay

Sheny

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024

8/10 Good

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable si buscas tranquilidad

Lugar hermoso, cómodo y con facilidad para recorrer la laguna
Stayed 2 nights in Jan 2024

10/10 Excellent

Raihan

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Arturo

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.
Stayed 5 nights in Dec 2023

6/10 Okay

Millie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2023

4/10 Poor

Nicolas Ignacio

Travelled with family
Disliked: Amenities, property conditions & facilities
Propiedad muy mal ubicada, en una calle de mal acceso y sin absolutamente nada a su alrededor. Se necesita auto para todo.

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y bonitas instalaciones, cerca del centro.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE PABLO

Stayed 1 night in Nov 2025

8/10 Good

Laurent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé
Stayed 2 nights in Oct 2025

8/10 Good

Armindo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles in Ordnung
Stayed 1 night in Oct 2025

8/10 Good

Josué

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Joakim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra och praktiskt hotell, lite utanför kanske

Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Stayed 2 nights in Jul 2025

8/10 Good

Berenice

Travelled with family
Liked: Property conditions & facilities, room comfort

Bueno pero tiene detalles

La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto
Stayed 1 night in Jul 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y muy amables las personas
Stayed 1 night in May 2025

10/10 Excellent

DULCE ROCIO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar agradable , se requiere coche para llegar .
Stayed 1 night in May 2025