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4.1 out of 5

"The location was great, the rooms were clean bed tidy but average. There was no oven trays so couldn’t actually use the oven. The $250 deposit was a s ... " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Waldorf St Martins Apartments Hotel. Within just a 15-minute stroll, you'll find Auckland Town Hall and University of Auckland. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a hair dryer, and a phone are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers a fitness center, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage, and a front-desk safe. Each morning continental breakfast is available. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4.5-star Newton aparthotel include Sky Tower and Auckland Domain.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$113* Per night/room 30 May - 31 May

2 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom View

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waldorf St Martins Apartments Hotel ratings based on 944 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waldorf St Martins Apartments Hotel

Everyone (524) Couples (75) Business (1) Family (338)
3 out of 5
The location was great, the rooms were clean bed tidy but average. There was no oven trays so couldn’t actually use the oven. The $250 deposit was a surprise on arrival and the checkout took 20mins which was pretty long.

Posted by on 2 Mar. 2020

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4 out of 5
Vicinity and pool was good. Aircon in each room wouldve been nice though

Posted by on 29 Feb. 2020

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2 out of 5
There had been no mention of paying a $250 bond once getting here. We had to pay that before we could check in. Then we were told they only do one room key per room. The room needs updating, pretty average really, nothing special about this place.

Posted by on 1 Feb. 2020

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3 out of 5
Location good. Pool far too small but marketed much differently. Not enough info given re servicing. Some reception staff very friendly- some very very rude and impatient

Posted by on 29 Jan. 2020

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2 out of 5
check in experience by finau was very off putting, no receipt given, no smile and instructions or introduction for use of hotel facilities. housekeeping very poor. replenishing and cleaning inconsistent. reception atmosphere very dry. housekeeping staff pretty friendly except a couple but actual attention to cleaning not consistent and not good. stayed a whole month and room "serviced" about 5-7 times, only twice vacuumed, inconsistent with replacing of items, sheets 'changed' (bed made) on one bed but not the rollaway, amenities replaced once or twice - each time different and never fully serviced..even had a staff member walk in one morning to check if we were checking out, we had another couple of weeks to go! breakfast very plain, staff monica was fantastic, but her replacement (her daysoff) was very slow and showed very very little initiative. won't be returning there. alot more bad experiences - too many to name, however I will be sure to detail it all on tripadvisor.

Posted by , from Sydney on 27 Jan. 2020

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4 out of 5
centrally located for a reasonable price. only 5 tv channels available.

Posted by on 25 Jan. 2020

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4 out of 5
The staff were very nice and the rooms and bed was very comfortable

Posted by on 22 Jan. 2020

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3 out of 5
Locations was good. Balcony was ridiculously small. No extra blankets in rooms. Lifts took ages to come as cleaning staff use the same customer lifts....very frustrating. Overall a nice quiet hotel.

Posted by on 19 Jan. 2020

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2 out of 5
They serviced the room at 7.15pm and during our six day stay it was done only once and we needed to request toilet paper towels coffee etc.

Posted by , from Christchurch on 18 Jan. 2020

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4 out of 5
Great customer service and friendly staff Good location

Posted by on 16 Jan. 2020

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About the Waldorf St Martins Apartments Hotel

Location 6-12 St Martins Lane, Auckland, 1010

Property Features

Waldorf St Martins Apartments Hotel offers its guests an outdoor pool and a fitness center. The luxury Waldorf St Martins Apartments Hotel also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Auckland aparthotel.

  • 1 building
  • 151 guestrooms or units
  • 18 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waldorf St Martins Apartments Hotel offers 151 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Parking is subject to availability and is not guaranteed. Upon arrival, guests will receive a parking permit at check-in and a key access card for the parking area. Vehicles may not exceed 2.1 metres in height. The property does not have van or large vehicle parking. Cars that do not display parking permits will be towed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Gap period enforced between guests' stays 48 hours
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 5 for children (approximately)
  • Self parking fee: NZD 30 per day
  • Weekly housekeeping provided; additional cleaning fee: NZD 80.00 per day
  • Rollaway bed fee: NZD 30 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St Martins Waldorf
  • St Martins Waldorf Apartments Hotel
  • Waldorf St Martins
  • Waldorf St Martins Apartments Hotel
  • Waldorf St Martins Apartments Hotel Auckland
  • Waldorf St Martins Auckland
  • Waldorf St. Martins Apartment Hotel Auckland, New Zealand
  • Waldorf St Martins Apartments Auckland
  • Waldorf St Martins Apartments
  • Waldorf St Martins Apartments
  • Waldorf St Martins Apartments Hotel Auckland
  • Waldorf St Martins Apartments Hotel Aparthotel
  • Waldorf St Martins Apartments Hotel Aparthotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.