2/10 Terrible
Russell
Business traveller
9 Nov 2025
Disliked: Cleanliness, staff & service, amenities
I wish I would not have wasted my time and money staying here.
1) The property was run down and dirty. The facilities were in need of repainting and refinishing. It felt a bit dirty no matter where you were on the property.
2) The parking lot is oddly shaped. The back gates close/lock in the evening and you are forced to drive the wrong way down a one way (towards the front) to get out of the property parking lot. It always caused problems trying to get out when people were trying to enter.
3) One of the mornings we abruptly found out that the water was shut off -- and without any warning. The property didn't communicate this was going to happen and we had to go to a local gym to shower and make it to a meeting on time. The hotels.com phone representative who investigated my claim also noted she didn't see any advanced written warning from the property to guests.
4) The late night front desk clerk was unpleasant. He could not be bothered for anything.
5) As we checked out and began walking to our car to leave, we watched a patron (whom we saw earlier) walk out the side door and put a comforter in his trunk and leave.
Do yourself a favor and check out another hotel in a different area. This was really disappointing for a Hilton property.
Russell
Stayed 3 nights in Nov 2025