I was surprised the hotel is four stars hotel. I've booked for family with 5 people and was told at check-in that room is not for 5 and they blamed for Expedia. However I finally got a family room and more surprise when I opened the door which room was not setup, the second bed without cover, no pillows, not blanket. We had to wait for additional hour for them to find and set up second and third bed and at the end they did not even provide the blanket for queen bed, they gave us two single (twin) blankets. Another interesting thing, the hallway lead to our room, hotel staffs used as laundry stuffs area which I've never seen this in my life.
To be fair for this hotel, it's quiet location, walkable to tram station. But I would not recommend this hotel at all.