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5.0 out of 5

"The service staff was very good and attentive. I booked on Wotif for mountain view but realised I only had the view of Matterhorn from the side of my ... " More

By a verified traveller on Thu 18 Jan 2018

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Hotel Description

At Europe Hotel & Spa you'll be within steps of Zermatt-Matterhorn Ski Paradise and Matterhorn glacier paradise. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A pampering day can include hot stone massages and sports massages along with facials, body treatments, and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and sauna. Additionally, you'll find free WiFi in public areas, laundry facilities, and ski storage. Free continental breakfast is available daily between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of an airport shuttle.

In the area of this 4-star Zermatt hotel, you'll find Matterhorn.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$544* Per night/room 16 Apr. - 17 Apr.

Design Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Design Superior Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Europe Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Europe Hotel & Spa

Everyone (2)
5 out of 5

Great hotel with great service.

The service staff was very good and attentive. I booked on Wotif for mountain view but realised I only had the view of Matterhorn from the side of my balcony. So enquire before you book. I highly recommend this hotel.

Posted by , from Sydney, Australia on 18 Jan. 2018

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5 out of 5

Awesome hotel!

Friendly staff, fantastic large room with view of Matterhorn and super comfortable bed, delicious breakfast, well-located, excellent service, beautiful setting. Overall a fantastic stay and definitely recommend to others!

Posted by on 22 Jul. 2015

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About the Europe Hotel & Spa

Location Riedstrasse 18, Zermatt, VS 3920

Property Features

Europe Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A sauna, spa services, and a library are also featured at Europe Hotel & Spa. This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Europe Hotel & Spa offers 38 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11 AM.

Onsite venue - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 75.0 per day.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europe Hotel Zermatt
  • Europe Zermatt
  • Europe Hotel And Spa
  • Europe Hotel Spa
  • Europe Hotel & Spa Hotel
  • Europe Hotel & Spa Zermatt
  • Europe Hotel & Spa Hotel Zermatt

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.