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Alpenlodge

3.5 star property
Ski-in/ski-out hotel with bar/lounge

Photo gallery for Alpenlodge

Exterior
Exterior
Spa
Double Room
Free daily buffet breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly
  • Laundry
The current price is AU$451
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
Zer Bännu 22, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪22 min walk‬
  • Sunnegga Ski Resort
    ‪7 min drive‬
  • Sion (SIR)
    ‪79 min drive‬

Room options

View all photos for Maisonette Junior Suite with view to the Matterhorn

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn

Family Room with view to the Matterhorn

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Zermatt

Alpenlodge places you steps from Zermatt-Matterhorn Ski Paradise and within a 15-minute stroll of Zermatt–Sunnegga Funicular. Highlights at this ski hotel include free buffet breakfast, a bar/lounge and a sauna. .Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free train pick-up service. .In the area of this 3.5-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt Visitor Center - 10 min walk - 0.8 km
  • Zermatt - Furi - 14 min walk - 1.2 km
  • Sunnegga Ski Resort - 7 min drive - 1.1 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Le Petit Royal - ‬14 min walk
  • ‪Golden India - ‬12 min walk
  • CERVO Après-Ski
  • ‪Schweizerhof Kitchen - ‬13 min walk

About this property

Alpenlodge

Ski-in/ski-out hotel with bar/lounge
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

This 3.5-star Zermatt hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Alpenlodge offers 12 accommodations with DVD players and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
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4.7 out of 5, Exceptional, 932 reviews
The price is AU$431
includes taxes & fees
15 Oct - 16 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Lift (80 centimetre wide door)

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 October and 24 November.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, Union Pay, Eurocard and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Frequently asked questions

Does Alpenlodge serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:30 AM and 10:00 AM.

How much does it cost to stay at Alpenlodge?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Alpenlodge on 23 Sept 2025 start from AU$435.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Alpenlodge?

No, Alpenlodge does not offer an airport shuttle service.

What time are check-in & check-out at Alpenlodge?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 174 out of 202 reviews
Rating 8 - Good. 26 out of 202 reviews
Rating 6 - Okay. 1 out of 202 reviews
Rating 4 - Poor. 0 out of 202 reviews
Rating 2 - Terrible. 1 out of 202 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shruthi

The property was unlike anything we’ve seen—amazing location, great rooms, and exceptional attention to detail. Our host Martin was wonderful, taking time to explain everything and even packed us breakfast for our early morning train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jobil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was such a beautiful spacious room with a wonderful balcony and view.If we had to do it again, we would’ve stayed there longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Erna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good breakfast, nice place
View from our window
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sorry for taking so long to post a review. I was staying here when Zermatt experienced the late season heavy snow, power outage l, and rail suspension in April 2025. It was a very unpleasant experience for the village, but I can say the staff at Alpenlodge went above and beyond. They had great compassion, professionalism, and empathy for all guests during this time. The only reason I’m leaving the review is because their extraordinary efforts during that time deserve commendation. Please keep in mind they also were trapped and without power in their private lives as they also reside in Zermatt. They kept the facility open as best able; updated the guests with recovery assistance news, and kept the facility accommodating. Aside from the problem; they operated with excellence in their normal operation. Very helpful with advice (esp hiking trails!) and where to eat or explore. I’d recommend alpenlodge to anyone wanting to stay in zermatt and not be in the overly crowded downtown corridor. Their spa facilities were a welcome retreat, and the hotel had great views. Again, my sincerely gratitude to the entire staff who assisted us for our stay. Thank you!
Stayed 4 nights in Apr 2025

8/10 Good

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
It is very quiet B&B property - perfect for skiers or hikers. Not a full scale hotel though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Haris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 7 nights in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff! Accommodations very clean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great host. Very friendly. Rooms adequate. Some of the best views of Matterhorn from a guestlodge Price is according to this. Room would be a regular 3 star room. Would advise the cheese fondue for dinner. Breakfast spread very Swiss and delicious.
Stayed 1 night in Jan 2025

8/10 Good

Chee Kong

Stayed 1 night in Dec 2024

10/10 Excellent

Lisi

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

christine, renton

Stayed 2 nights in Sep 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Aug 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheilagh

Stayed 2 nights in Jul 2024

10/10 Excellent

Sujit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Devin

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, NORWELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024

10/10 Excellent

Christina, Crestview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently enjoyed a fantastic weekend getaway at Alpenlodge in Zermatt, thanks to some last-minute luck! This charming hotel exceeded our expectations in every way. Situated on a sunny hillside, Alpenlodge offered stunning Matterhorn views from our room's balcony. The best part? We woke up to breathtaking sunrises and sunsets over the iconic peak! The village center and train station were within easy walking distance, making exploration effortless. The staff at Alpenlodge were exceptional. Friendly and helpful, they went above and beyond to ensure our comfort. They provided insider tips and recommendations on must-do activities in the area, making our trip even more enjoyable. The breakfast spread was delightful, offering a variety of fresh and delicious options to fuel our adventures. We can't wait to return for another stay in the future!
Stayed 1 night in Mar 2024