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Alpenhotel Fleurs de Zermatt

4.0 star property
Slopeside fun with full-service spa and indoor pool

Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Terrace/patio
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$328
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed
  • Mountain view

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Mountain view

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Mountain view

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Mountain view

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Mountain view

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Mountain view

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds
  • Mountain view

View all photos for Double Room (Parterre)

Double Room (Parterre)

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Mountain view

About the area

Zermatt

At Alpenhotel Fleurs de Zermatt you'll be 1.6 km (1 mi) from Zermatt-Furi Gondola and 2.5 km (1.5 mi) from Sunnegga Paradise - Blauherd Cable Car. Highlights at this ski hotel include a full-service spa, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include access to the sauna and steam room. Matterhorn Lounge is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site ski storage. 388 square feet (36 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. .Places in the area of this 4-property class Zermatt hotel include Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 17 min walk - 1.5 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Slopeside fun with full-service spa and indoor pool
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and a safe. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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The price is AU$730
includes taxes & fees
27 Jan - 28 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (388 square foot of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on 25 Jan 2026 start from AU$313.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alpenhotel Fleurs de Zermatt?

Yep, there is an onsite spa at Alpenhotel Fleurs de Zermatt. It has a steam room and a sauna.

Does Alpenhotel Fleurs de Zermatt have a pool?

Alpenhotel Fleurs de Zermatt has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and espresso makers.

What makes Alpenhotel Fleurs de Zermatt a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpenhotel Fleurs de Zermatt.

Is Alpenhotel Fleurs de Zermatt family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as children's slippers in the guestrooms, it's no surprise that Alpenhotel Fleurs de Zermatt is a hit with families.

Does Alpenhotel Fleurs de Zermatt serve breakfast?

Yeah, our travelers adore the free buffet breakfast here! Served daily from 7 AM to 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Alpenhotel Fleurs de Zermatt?

No, Alpenhotel Fleurs de Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Alpenhotel Fleurs de Zermatt?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Alpenhotel Fleurs de Zermatt?

No, pets and service animals are not allowed.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 816 reviews
Rating 8 - Good. 156 out of 816 reviews
Rating 6 - Okay. 38 out of 816 reviews
Rating 4 - Poor. 16 out of 816 reviews
Rating 2 - Terrible. 15 out of 816 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

LEOPOLDO

Stayed 1 night in Oct 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room and poor service I had a very disappointing experience. The bed sheets were dirty and I even found hair on them, which shows a lack of proper cleaning. The room was not well maintained, and the staff were unfriendly and not helpful when I complained. This is unacceptable for a hotel. I would not recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Traver

Stayed 1 night in Oct 2025

10/10 Excellent

Sorin

Stayed 1 night in Oct 2025

10/10 Excellent

jaime alberto, Pembroke Pine

Liked: Cleanliness, staff & service, property conditions & facilities
I will comeback I have a great time awesome..
Stayed 1 night in Sep 2025

8/10 Good

Kathy

Matterhorn hikes.

The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe. No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.
Chez Verony Burger
Stayed 2 nights in Sep 2025

8/10 Good

Sowoon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facility must have been built not too long ago and everything was in prime condition. I would have given 5 stars only if the receptionist on that day of my arrival was not there. He was straight up rude to us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outstanding except for front desk guy

Check in is at 1530. I arrived at 1515 and was made to wait despite the room being available and the chubby gentleman at the front desk just talking with the young lady he was mentoring in the few minutes until 1530. In fact, everything about this hotel was excellent except the interactions with the chubby gentleman from reception. That fellow is a liability to the property. The other staff are friendly, engaging and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Stayed 1 night in Sep 2025

10/10 Excellent

Puneet, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Drew

Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Muhammad, Bayonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Italo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a great location!

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Stayed 2 nights in Jul 2025

10/10 Excellent

Vannessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Stayed 1 night in Aug 2025

10/10 Excellent

FERNANDO, ORLANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff very polite and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Muhammad Haris Shahbaz

Liked: Cleanliness, property conditions & facilities
Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...
Stayed 5 nights in Jul 2025

8/10 Good

Manoj

Liked: Cleanliness, room comfort
The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Tagg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matterhorn views didn’t disappoint

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Enrique

Disliked: Staff & service, property conditions & facilities, room comfort

Vacationer

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything.
Great spa, great coffee at the base of the Matterhorn. Does it get any better than this?
Stayed 1 night in Jun 2025

10/10 Excellent

Ramanathan

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025