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Emerald Residence

3.0 star property
Central guesthouse connected to a shopping centre in York with free parking

Photo gallery for Emerald Residence

Front of property
1 bedroom, desk, laptop workspace, iron/ironing board
Front of property
Deluxe Quadruple Room, Ensuite
Basic Triple Room, Shared Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Main St, York, England, YO10 4HJ
  • University of York
    ‪16 min walk‬
  • York Racecourse
    ‪19 min walk‬
  • York Minster
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Fan
Separate bedroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 238.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Highlights

Fireplace
Heating
Fridge
Smart TV
Fan
Separate bedroom
Hairdryer
Electric kettle
  • 66.1 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Clothes dryer
Fan
Premium bedding
Separate bedroom
Hairdryer
  • 271.1 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

Highlights

Fireplace
Heating
Kitchen
Fridge
Smart TV
Fan
Separate bedroom
Hairdryer
  • 122.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • 198.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

Highlights

Heating
Smart TV
Fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 178.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • 168.6 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

Highlights

Fireplace
Heating
Kitchen
Fridge
Smart TV
Fan
Separate bedroom
Hairdryer
  • 241.3 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

About the area

York

Emerald Residence puts you in the heart of York, connected to a shopping centre and within a 20-minute stroll of University of York and Rowntree Park. Highlights at this guest house include in-room free WiFi and Smart TVs. .This guest house offers free WiFi in public areas. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3-property class Fulford guest house include York Racecourse and York City Walls.
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What's nearby

  • University of York - 16 min walk - 1.4 km
  • York Racecourse - 19 min walk - 1.7 km
  • York City Walls - 4 min drive - 2.7 km
  • Shambles - 4 min drive - 2.7 km
  • York Minster - 5 min drive - 3.6 km

Getting around

  • York (QQY-York Train Station) - 12 min drive
  • Leeds (LBA-Leeds Bradford) - 59 min drive

Restaurants

  • ‪Fulford Arms - ‬11 min walk
  • ‪The Lighthorseman - ‬16 min walk
  • ‪Winning Post - ‬20 min walk
  • ‪Wellington Inn - ‬14 min walk
  • ‪V Bar - ‬5 min drive

About this property

Emerald Residence

Central guesthouse connected to a shopping centre in York with free parking
Emerald Residence offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star York guest house.

  • 11 guestrooms or units
  • Smoking in designated areas
Emerald Residence offers 11 accommodations with complimentary bottles of water and a hairdryer. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower.

This York guest house provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York

Frequently asked questions

Is parking available at Emerald Residence?

Yep, Emerald Residence has a free self car park.

Is there a free airport shuttle available at Emerald Residence?

No, Emerald Residence does not offer an airport shuttle service.

What time are check-in & check-out at Emerald Residence?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Emerald Residence?

No, pets are not allowed.

Is there a golf course on site at Emerald Residence?

There isn't one on site, but Fulford Golf Club is a short 19-minute walk away.

Emerald Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 116 reviews
Rating 8 - Good. 35 out of 116 reviews
Rating 6 - Okay. 26 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 14 out of 116 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good clean comfortable room. Check in was a bit difficult as it is done over the phone and the guy was a bit stroppy. Apart from that room was pleasant, easy access and free parking was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I don't care about some negative review in this place. All I need is a place to sleep with while spending my holiday in York. And this place is perfect. It has everything I need (towel, toiletries, refreshments). Very clean and tidy. Nice toilet and shower. Location, it is very near in bus stops that could take you in a few minutes to the city center. I enjoy my stay here as much as I enjoy traveling York. I just want a little suggestion to atleast have a microwave oven so we can buy ready to eat foods. Besides that.. everything is perfect.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Cold all night. Radiators turn on minimum heating

Stayed 1 night in Jan 2025

6/10 Okay

Christine, Palen Creek

Travelled with family
Liked: Cleanliness
Room great.bit far to walk back into town.noisy as new years eve and other guests were very loud in hallways.
Stayed 1 night in Dec 2024

6/10 Okay

stuart

Travelled with family
Liked: Cleanliness
A bit out of the way, we dropped lucky with someone being onsite to let us in. Bit of a hike to get food and drink
Stayed 2 nights in Nov 2024

8/10 Good

Anne Marie

Liked: Staff & service
Quite comfortable and a very friendly welcome. Easy to take a bus into the city centre. Highly recommended!

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great stay warm comfortable tea coffee available comfortable bed about 20 minutes walk to barbican long straight road not to bad
Stayed 2 nights in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Handy for the ciy

Well priced handy stopover for York city centre with free parking. November time of year. The toom was a bit on the cold side but an electric heater was included to help. Ensuite, everything worked. Remote check -in was a breeze.
Stayed 1 night in Nov 2024

6/10 Okay

Roy

Stayed 3 nights in Nov 2024

2/10 Terrible

Mick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald joke

Really poor. Room was cold...only a oil filled radiator in the room as the heating was not on. I was in the attic with a shared bathroom. The sink in the room was useless. Both taps were impossible to clse. Require replacing. I should know im a retired plumber. Banged my head fourtimes on the ceiling beams and im only a small guy.. As for the shared bathroom it was filthy. Shower curtain was mouldy and the bath panel was cracked and hanging off Toilet seat (pine) was split and unhygienic. Taps in the hand basin same as in my room. Fair enough i went for the price in comparison to other similar accommodations but rest assured i will never stay there again. Awful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for visiting York as buses are frequent.
Stayed 2 nights in Nov 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good location

Easy place to find and direct taxi's to
Stayed 2 nights in Nov 2024

6/10 Okay

Lorilei

Travelled with family

Fine but not great

Bit old, need to refurbish and upgrade the beds and rooms
Stayed 2 nights in Aug 2024

2/10 Terrible

Kelly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Travelled with family

People above us arguing and police all Over

We arrived all seem good. Radiator in the bathroom had a bad leak so every time you went to the toilet, your pants and socks ended up soaking. We were on the bottom floor right beside the front door which we Heard banging every time anybody come in the people stopping above us arguing all night And they knocked on my door Disturbed me and my two children then 3 police Vans arrived For the people arguing, then we got disturbed again with the police at our window with Set of ladders To Claim up to the top room above us So I was not good at all as my children were very scared spoilt our weekend that was on the Friday night then on the Saturday afternoon we had the police back at the door. We have been looking forward to this weekend for awhile and it got spoilt by the police and the people upstairs it’s not what you expect when you pay for hotel for a quiet weekend so pretty much waste of money I thought the manager might to come and see us on the Saturday to explain what was going on with all the police Outside, my window but never heard anything to be quite truthfully I think they should’ve been an apology and maybe it’s a bit of a refund as I drove for two hours to get there spent quite a bit of money on the hotel. My kids ended up scared and not want to go out.
Stayed 2 nights in Oct 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money. The main opportunity for improvement is their service. When we arrived, no one was available to give us our key. There was a phone number to call on the front door. We called for about half an hour repeatedly with no answer and were considering going to another accommodation. We thought we had been scammed. We were tired, cold and unhappy. Finally we met another guest who said the same thing happened to them. We finally got through to someone who gave us the code to our room.
Stayed 2 nights in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Staff & service

Inexpensive and noisy.

Remote check in,so it was a surprise to hear a couple loudly have sex when I arrived.Its cheap for York and it's clean,it was fresher's week apparently,so there was a lot of activity around midnight,lots of guests going outside to smoke,shout and slam the door .
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was no heat in the bathroom. Portable heater in bedroom area barely gave warmth to sleep comfortably. Ceiling needs repair from upstairs water leak. Worst issue was the noise - slamming doors, stomping up & down the stairs & knocking noisily on our room door after midnight. Other guests we believe were students. We should have been made aware of that before reserving. Noisy until 2:45 am.
Stayed 1 night in Oct 2024

8/10 Good

Sas

Travelled with partner
Liked: Staff & service
Room could do with updating but was clean and tidy
Stayed 2 nights in Oct 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024