See all properties
Save

Emerald Residence

3.0 star property
Central guesthouse connected to a shopping centre in York with free parking

Photo gallery for Emerald Residence

Front of property
Deluxe Quadruple Room, Ensuite
Basic Triple Room, Shared Bathroom
Exterior
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View map
5 Main St, York, England, YO10 4HJ
  • Place, University of York
    ‪16 min walk‬
  • Place, York Racecourse
    ‪19 min walk‬
  • Place, Shambles
    ‪4 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Fireplace
Heating
Kitchen
Fridge
Smart TV
Portable fan
Separate bedroom
Hairdryer
  • 122 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

7.4 out of 10
Good
(6 reviews)

Highlights

Fireplace
Heating
Smart TV
Premium bedding
Separate bedroom
Fan
Hairdryer
Free bottled water
  • 169 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Fireplace
Heating
Smart TV
Clothes dryer
Premium bedding
Separate bedroom
Fan
Hairdryer
  • 271 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Heating
Smart TV
Portable fan
Separate bedroom
Hairdryer
Free bottled water
Electric kettle
  • 238 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

8.0 out of 10
Very good
(3 reviews)

Highlights

Fireplace
Heating
Kitchen
Fridge
Smart TV
Separate bedroom
Fan
Hairdryer
  • 241 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fireplace
Heating
Smart TV
Premium bedding
Separate bedroom
Fan
Hairdryer
Free bottled water
  • 198 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Heating
Smart TV
Portable fan
Separate bedroom
Hairdryer
Free bottled water
Electric kettle
  • 66 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Premium bedding
Separate bedroom
Fan
Hairdryer
Free bottled water
Electric kettle
  • 179 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the area

York

Emerald Residence puts you in the heart of York, connected to a shopping centre and within a 20-minute stroll of University of York and Fulford Golf Club. Highlights at this guest house include in-room free WiFi and Smart TVs. .This guest house offers free WiFi in public areas. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3-property class Fulford guest house include York Racecourse and Shambles.
View more Guest houses in YorkOpens in a new window

What's nearby

  • University of York - 16 min walk - 1.4 km
  • York Racecourse - 19 min walk - 1.7 km
  • McArthur Glen Designer Outlet - 2 min drive - 2.0 km
  • Shambles - 4 min drive - 2.7 km
  • York Minster - 5 min drive - 3.6 km

Getting around

  • York (QQY-York Train Station) - 12 min drive
  • Leeds (LBA-Leeds Bradford) - 59 min drive

Restaurants

  • ‪Plough Inn - ‬6 min walk
  • ‪The Old Liquor Store Restaurant & Bar - ‬6 min drive
  • ‪Roger Kirk Centre - ‬3 min drive
  • ‪The Pig and Pastry - ‬4 min drive
  • ‪The Winning Post - ‬19 min walk

About this property

Emerald Residence

Central guesthouse connected to a shopping centre in York with free parking
Emerald Residence offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star York guest house.

  • 11 guestrooms or units
  • Smoking in designated areas
Emerald Residence offers 11 accommodations with complimentary bottles of water and a hairdryer. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower.

This York guest house provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Superior Twin Room, Ensuite
Diamonds Villa
  • Free WiFi
  • Parking available
3.9 out of 5, Good, 314 reviews
The price is AU$103
includes taxes & fees
2 Nov - 3 Nov
Diamonds Villa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York

Frequently asked questions

Is parking available at Emerald Residence?

Yep, Emerald Residence has a free self car park.

Is there a free airport shuttle available at Emerald Residence?

No, Emerald Residence does not offer an airport shuttle service.

What time are check-in & check-out at Emerald Residence?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Emerald Residence?

No, pets are not allowed.

Is there a golf course on site at Emerald Residence?

There isn't one on site, but Fulford Golf Club is a short 19-minute walk away.

Emerald Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 153 reviews
Rating 8 - Good. 46 out of 153 reviews
Rating 6 - Okay. 31 out of 153 reviews
Rating 4 - Poor. 8 out of 153 reviews
Rating 2 - Terrible. 15 out of 153 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for what you pay for

Overall, for the price we paid and for a place to simply sleep and shower I am happy with my experience. There is limited private parking at the rear of the building (about 4 car spaces) but also street parking is available. The people are lovely and they were swift and friendly with checking me into my room. We were in a double bed room plus a single bed with an ensuite, and it was all tidy and clean upon arrival. The only downsides was that one of the windows had a crack in it and the room gets quite warm (we stayed in mid July). The room comes with a standing fan you can use though. We also got a takeout to have in the hotel room and it was helpful that we had a mini fridge in our room. It came with cutlery but we did notice downstairs there is a seating area and a kitchen space that I think residents are welcome to use. They also have an ironing board and you can ask for an iron too from the friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Clean comfortable room.
Stayed 1 night in Jul 2025

4/10 Poor

Huannian

Stayed 1 night in Jul 2025

10/10 Excellent

Jalaludin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A trip to remember

Great experience for a self check in stay. We arrived late but was attended to well by a friendly staff who happened to be at the premise.
Stayed 1 night in Jul 2025

6/10 Okay

Babs

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely clean period property. Easy to find and very near to the main attractions in York.
Stayed 1 night in Jul 2025

6/10 Okay

Eloisa

Disliked: Staff & service
It was hard to get hold to someone on the phone to check in, I am pregnant and I needed to go to the toilet as soon as, the person who I managed to speak to had issues with the system and took longer to give me the codes to access. Then about an hour after, while I was at a Dr appointment I received a message saying that I have to leave the room, all very random, they took my last name wrong and gave me the wrong number but there is no need to send a message like that and get me all into panic. Apart of that the room was fine, just that didn’t have any other light more than the main one, so if you want to read in bed then take your own lamp.
Stayed 1 night in Jun 2025

10/10 Excellent

Alisha, Kitimat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large. Access to streaming channels. Great area...right beside a bus stop to take you right into city centre.
Stayed 3 nights in Jun 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Fine for the price
Stayed 1 night in Jun 2025

10/10 Excellent

GARETH

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay for us as a family of three. Nothing really to complain about apart from other guest not returning the iron back for us to use
Stayed 1 night in Jun 2025

10/10 Excellent

Dony

Stayed 1 night in Mar 2025

8/10 Good

Denzel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great. Easy check in, ample parking, bus stop right across the street.
Stayed 1 night in May 2025

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It took till a lot later in the day to receive the smart lock details despite several chases through the Hotels.com system. Upon arrival the building was noisy with people in the corridor. The room was very basic with very thin curtains. The TV was mounted really high with dangling cables. There is a lot of road noise and noise from other rooms carries including people in the corridors and slamming of the front door. The water bottles and biscuits were a nice touch. There were a lot of tatty finishes, especially in the bathroom with paint overlapping in odd places. Would not stay again, especially at this price, way too expensive for what you get.
Stayed 1 night in May 2025

6/10 Okay

Adon

Travelled with partner
Good location. Need a good renovation esp on the bedroom. Also the room and bldg lack of proper maintenance as cobweb could be seen everywhere. Bed is very comfortable and most impt, no bedbug. :).
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Comfy beds

Checkin required calling a mobile number which was awkward from our Australian mobile sim. Thankfully I had data so could find the UK area code to use to make the call. Due to traffic noise it was just a bit hard to hear the instructions. Once given the code for the room it was easy to manage. I would have preferred the instructions been emailed or SMS through. The room was upstairs and the beds were soft and comfortable which was wonderful. There was a small fridge. ( No freezer) The toilet hadn’t been cleaned behind the seat and a dark syrupy liquid had accumulated (not cleaning product) and the shower head was very mouldy. Being an older building noise reverberated from other guests using the property however this settled before midnight :) It was a nice walk through the park into town, and was close to Aldi.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay. About 30 min walk into York centre. We walked down the river into York which was much nicer than down the main road but takes about extra 5 mins. Room had everything we needed for a 1 night stay. Comfy bed and pillow. Plus car park is handy. Check in system was smooth.
Stayed 1 night in May 2025

8/10 Good

Ian, Milton Keynes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emerald Residence is a good option for a slightly cheaper stay in York, as it's a bus ride from the centre. Buses are regular (Route 7 to the Park & Ride or route 415 to Selby depart from different points in the city centre - route 7 is the one to use from the railway station, but there are no buses early on Sunday morning). My room was clean and spacious, and did not face the main road so there was no traffic noise. Initial entry requires two codes - one for the front door and one for the bedroom; these were given by phone, so if you don't have a UK mobile phone (or roaming) this could be a slight problem. Once inside there's a keycard to use for access so you don't need to remember the codes, One thing to note: alcohol is strictly forbidden to be consumed on the premises. The area is generally quiet; there's a small Coop store about 5 minutes' walk away that has long opening hours.
Stayed 1 night in Apr 2025

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A late change of plans meant i needed a last minute room in york on a bank holiday Sunday. This was cheap and in reasonable walking distance to rhe centre, about 20 mins brisk walk. I had low expectations however was pleasantly surprised, room small but clean with a minu fridge, complimentary tea/coffee making facilities, complimentary bottle of water and even had a hairdryer in the room. For the price paid excellent value for a single night.
Stayed 1 night in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures that are used for single rooms at Emerald House don't do them justice. The room I had contained a mini-fridge, kettle, hairdryer, sink and enough encroutements for both cleaning and drinking and a small TV on an extendable arm, allowing for some background noise whilst chilling. Location wise I needed something close to both the city centre and also the university and this met both needs. There are bus stops on either side of the road quite nearby and these are great to get into town or the out of town shopping centre. The room was quiet (although some other guests tried their best to change that on the Saturday night) and I managed to sleep well both nights I stayed. The room was larger than shown in the pictures and even though it was road facing it nice and quiet. Dining wise there aren't any takeways/restaraunts in the immediate vicinity, but the city centre is a short bus ride away and I took that approach and enjoyed several relaxing walks back from the city centre, back to Emerald house. The host who met me was lovely and helpful, as was the phone support I got before arriving and during my stay. I would stay there again for sure.
Stayed 2 nights in Apr 2025

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ketul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst property to be there They have beds which have wheels so its very much uncomfortable to sleep Broken beds given Worst place to stay Oy hand shower is there but that too does not work properly No staffs after 6-8pm You wnt receive help when needed Most of the furnitures are broken
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good clean comfortable room. Check in was a bit difficult as it is done over the phone and the guy was a bit stroppy. Apart from that room was pleasant, easy access and free parking was great.
Stayed 3 nights in Mar 2025