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4.8 out of 5

"The check in process is not smooth. It is not practicable to leave guests sitting in the lobby and then expect hundreds of them to all line up at exac ... " More

By a verified traveller on Thu 19 Sep 2019

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Hotel Description

A luxury stay in Yokohama awaits you at The Yokohama Bay Hotel Tokyu. Within steps you'll find Tokyo Bay and Yokohama Cosmo World within a short 5-minute stroll. Highlights at this romantic hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 480 rooms feature free WiFi, free wired Internet, and DVD players. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include slippers and free toiletries. Separate bathtubs and showers, safes, and hair dryers are also available.

A day of pampering at Beauty Avenue Socie can include massages, facials, and body treatments along with access to the sauna and spa tub. The restaurant, Queen Alice, serves French cuisine and is open for lunch and dinner. Other amenities include an indoor swimming pool, free WiFi in public areas, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4.5-star Minatomirai hotel include Pacifico Yokohama and Landmark Tower.

Executive Twin Park View, Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
AU$156* Per night/room 22 Jun. - 23 Jun.

Executive Twin Park View, Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Executive Twin Bay View, Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Executive Twin Bay View, Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Bay Club Floor Twin Park View, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

The Yokohama Bay Hotel Tokyu ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Yokohama Bay Hotel Tokyu

Everyone (2) Family (1)
4 out of 5
The check in process is not smooth. It is not practicable to leave guests sitting in the lobby and then expect hundreds of them to all line up at exactly 2pm. Why not just allow guests into the room if it is ready after midday?

Posted by on 19 Sep. 2019

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5 out of 5
Staff were very helpful, room was very clean, location was great!

Posted by on 28 Apr. 2019

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5 out of 5
A great stay, very clean and organised. Well done to your team. Cheers

Posted by on 21 Apr. 2018

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5 out of 5

Hotel close to everything

We only stayed at The Bay the one night, but found the hotel and staff excellent. It was a large room and huge bathroom by Japanese standard. The big pus was it had a small balcony which you could go outside to look at the view of the harbour. Close to train and shops and galleries.

Posted by , from sydney, Aust. on 28 Jan. 2017

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Property Features

The Yokohama Bay Hotel Tokyu offers its guests a full-service spa and an indoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There are 6 meeting rooms available. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee. This 4.5-star Yokohama hotel is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (HND-Haneda) (25.1 km / 15.6 mi)
  • Train station: Sakuragicho Station (0.9 km / 0.6 mi)
  • Metro station: Minatomirai Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Queen Alice - This restaurant specializes in French cuisine and serves lunch and dinner.

Cafe Tosca - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare.

Turandot - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Oshima - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3630 for adults and JPY 2178 for children (approximately)
  • Self parking fee: JPY 1600 per day
  • Facilities fee: JPY 3000 per person and includes use of:

  • - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Yokohama Bay Hotel
  • Yokohama Bay Hotel Tokyu
  • Yokohama Bay Tokyu
  • Yokohama Bay Tokyu Hotel
  • Pan Pacific Yokohama
  • Yokohama Pan Pacific
  • The Yokohama Tokyu Yokohama
  • The Yokohama Bay Hotel Tokyu Hotel
  • The Yokohama Bay Hotel Tokyu Yokohama
  • The Yokohama Bay Hotel Tokyu Hotel Yokohama

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.