The Yokohama Bay Hotel Tokyu

4.5 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for The Yokohama Bay Hotel Tokyu

Banquet hall
Bay Club Floor King City View, Non Smoking | View from room
1 bedroom, down duvets, in-room safe, desk
4 restaurants, lunch, dinner served; French cuisine
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
The current price is AU$227
30 Sept - 1 Oct

Explore the area

View map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543
  • Place, Pacifico Yokohama
    ‪5 min walk‬
  • Place, Anpanman Museum
    ‪12 min walk‬
  • Place, K-Arena Yokohama
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

Executive Double Room, Smoking, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Ocean Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Luxury Ocean Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Bay Club Floor Twin Park View, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

2 Bed Room Suite, Bay View, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 93 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Grand Corner Suite Twin Bay View Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 93 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

Bay Club Floor King Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 50 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 50 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Bay Club Floor Twin Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Double Room, Non Smoking, Bay View

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor King Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Twin City View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Luxury Harbor King Park View, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
Toilet with electronic bidet
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
Toilet with electronic bidet
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 41 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 96 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 2 Large Twin Beds

Grand Corner Suite Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Bathrobes
  • 93 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Large Twin Beds

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(98 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Twin Bay View, Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Heating
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

Luxury Ocean Twin Bay View Smoking

  • Sleeps 2

Grand Corner Suite Bay View Smoking

  • Sleeps 2

Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2

Executive Twin Park View Smoking

  • Sleeps 3

Luxury Harbor King Park View Smoking

  • Sleeps 2

Executive King Bay View Non-Smoking

  • Sleeps 2

2 Bed Room Suite With Bay View Non Smoking

  • Sleeps 4

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2

Executive King Bay View Smoking

  • Sleeps 2

Executive Twin Park View Non-Smoking

  • Sleeps 3

Bay Club Floor King City View Non-Smoking

  • Sleeps 2

Deluxe Twin City View Smoking

  • Sleeps 2

Deluxe Twin City View Non-Smoking

  • Sleeps 2

Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2

Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2

Bay Club Floor Twin Park View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Accessible Twin City View Non-Smoking

  • Sleeps 2

Executive Twin Bay View Non-Smoking

  • Sleeps 2

Luxury Triple Park View Non-Smoking

  • Sleeps 3

Executive Twin Bay View Smoking

  • Sleeps 2

Grand Family Suite Bay View

  • Sleeps 4

Bay Club Floor King Park View Non-smoking

  • Sleeps 2

Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2

Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

  • Sleeps 3

Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

  • Sleeps 3

Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

  • Sleeps 3

Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

  • Sleeps 2

About the area

Yokohama

A luxury stay in Yokohama awaits you at The Yokohama Bay Hotel Tokyu. Within just a 10-minute stroll, you'll find Pacifico Yokohama and Landmark Tower. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with access to the hot tub. The restaurant, Queen Alice, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6 meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4.5-property class Minatomirai hotel include Anpanman Museum and K-Arena Yokohama.

What's nearby

  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Landmark Tower - 6 min walk - 0.6 km
  • Anpanman Museum - 12 min walk - 1.1 km
  • K-Arena Yokohama - 14 min walk - 1.2 km
  • Yokohama Stadium - 2 min drive - 2.4 km

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Tokyo (HND-Haneda) - 33 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェ トスカ (CAFE Tosca) - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Le Salon de NINA'S - ‬3 min walk

About this property

The Yokohama Bay Hotel Tokyu

Luxury hotel with 4 restaurants and full-service spa
The Yokohama Bay Hotel Tokyu offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 480 guestrooms or units
  • 4 dining venues
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and a safe. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to maintenance, this property's indoor pool will not be available on October 7, November 5, December 2, 2025, January 6-8, February 3, March 3, 2026.
Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

What is the cancellation policy at The Yokohama Bay Hotel Tokyu?

The Yokohama Bay Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Yokohama Bay Hotel Tokyu?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at The Yokohama Bay Hotel Tokyu on 30 Sept 2025 start from AU$227.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Yokohama Bay Hotel Tokyu?

Yep, The Yokohama Bay Hotel Tokyu has a self car park for JPY 1600 per day.

Are there any beaches close to The Yokohama Bay Hotel Tokyu?

The closest beach to The Yokohama Bay Hotel Tokyu is Zaimokuza Beach (18.4 km).

Is there a spa on site at The Yokohama Bay Hotel Tokyu?

Yep, there is an onsite spa at The Yokohama Bay Hotel Tokyu. You'll enjoy heaps of services like facials and body treatments.

Does The Yokohama Bay Hotel Tokyu have a pool?

The Yokohama Bay Hotel Tokyu has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at The Yokohama Bay Hotel Tokyu?

The Yokohama Bay Hotel Tokyu features a full-service spa, an indoor pool and 4 restaurants.

Is The Yokohama Bay Hotel Tokyu family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Yokohama Bay Hotel Tokyu is a hit with families.

Does The Yokohama Bay Hotel Tokyu serve breakfast?

Yeah, travelers give top marks to the buffet breakfast here! Served daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Yokohama Bay Hotel Tokyu?

No, The Yokohama Bay Hotel Tokyu does not offer an airport shuttle service.

Is there a bar or restaurant at The Yokohama Bay Hotel Tokyu?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Yokohama Bay Hotel Tokyu?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Yokohama Bay Hotel Tokyu?

No, only service animals are allowed.

The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1289 out of 1682 reviews
Rating 8 - Good. 288 out of 1682 reviews
Rating 6 - Okay. 70 out of 1682 reviews
Rating 4 - Poor. 19 out of 1682 reviews
Rating 2 - Terrible. 16 out of 1682 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susumu

Stayed 1 night in Jun 2025

10/10 Excellent

Fili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the best hotel in Yokohama. Rooms are big with a 180° view of the bay! Staff are friendly. Hotel is super clean. Amenities are top notch.
Stayed 1 night in Jun 2025

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicely located in a very commercial area with lots of eating and shopping options. Very friendly and helpful staff. Shuttle to Narita Airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Close to everything
Stayed 3 nights in Jun 2025

8/10 Good

Nanaho

Travelled with family
Liked: Amenities
Nice area and beautiful view. The cleaning seemed a little dusty
Stayed 3 nights in Jun 2025

10/10 Excellent

Youwei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and convenient location!
Stayed 1 night in Jun 2025

10/10 Excellent

KYUJANG

Stayed 1 night in May 2025

8/10 Good

Adarius

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel experience was absolutely fantastic! While there wasn’t a microwave in the room and the hotel food could use a bit of improvement, the incredible room service and the stunning atmosphere of the building truly stole the show! I couldn't get enough of the ambiance it was simply phenomenal!
Stayed 3 nights in Jun 2025

10/10 Excellent

Arsenio Jr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My first imporession of the entrance and Lobby is that it feels a little dark. But maybe its intentional to give it a more intimate feel. The staff was excellent. I will give the satff 6 star out of 5 if I can. It doesnt matter if it was a small matter that I ask. They have gone above and beyond and gave it they full attention. If I am ever in the area. I will definitely stay again and will recommend anyone to stay here. Just to experince the Great service and Wonderful staff they have. Much Aloha to you all.
Stayed 1 night in Jun 2025

4/10 Poor

Cheryl

Travelled with family
Liked: Staff & service, room comfort

Avoid room 726 its a partial harbour/park view

We were so disappointed with our stay at The Yokohama Bay Hotel Tokyo. We booked a Luxury Harbour King Park view room and got a view mostly of an ugly metal roof. Be very careful which room you choose unless you don’t mind what you are looking at. Reception staff were polite when we asked for another room but declined to move us unless we paid more money. Our kids room 713 was a much nicer view with a view from the bathtub. The service is very good and the buffet breakfast was delicious with something for everyone to enjoy. The hallway and room carpets are a bit stained and musty smelling, furniture chipped etc but overall pretty clean. I wouldn’t recommend due to the hotel room description being untruthful.
View if you stand pressed against the left corner window
Room view from the bed
Main view from room
View from room to the right 
this is why the leave the right curtains closed and partially fixed
Room 726 view
Stayed 2 nights in May 2025

8/10 Good

ZP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade due to event on the next street. At least, it was acknowledged. Good.
Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in the center of all the sites
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great prices. If you are a larger person please keep in mind the twin beds are only 38.19" wide. Not enough room to turn in bed be careful or get the king bed instead. Staff was outstanding super helpful many know English too.
Stayed 6 nights in May 2025

10/10 Excellent

Kyungah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to excess airport
Stayed 4 nights in May 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location. Just steps from the station, shops and restaurants. Spacious rooms and bathrooms. This is our go-to hotel for Yokohama. Some rooms need to be updated.
Stayed 4 nights in May 2025

10/10 Excellent

Torrey

Stayed 1 night in May 2025

10/10 Excellent

Manuel J

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , great location , Restaurants and tons of shopping. Plenty of sight seeing museums and Port activity, well during stay!
Stayed 6 nights in May 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very impressed with the quality, cleanliness and location
Stayed 2 nights in May 2025

10/10 Excellent

ROSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A two minute walk to the underground station. Also many restaurants within easy reach. Staff were brilliant. Helped out our luggage and taxi booking. Would definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Joe, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was overpriced otherwise the property was great.
Stayed 1 night in May 2025

10/10 Excellent

Emiko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s very clean , hotel staff are very polite and professional. Transportation, shopping, restaurants everything very convenient.
Stayed 14 nights in May 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location cannot be beat. You feel like royalty entering the hotel with elegantly dressed staff who are professional and helpful. Our room on the 12 floor was very spacious and clean, but a bit tired and in need of an update. I picked this hotel specially for the view of the Ferris wheel and park. It did not disappoint! We enjoyed the evening light show sitting in the huge window area and watching it as the world’s largest clock! Yokohama is a very beautiful, walkable, modern city. We really enjoyed the Cup of noodles museum and time in Asia’s largest Chinatown.
Stayed 1 night in May 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying at the Yokohama Bay Hotel was a wonderful experience! The staff were friendly, the room was spacious and spotless and we loved the explanation for the eco-friendly options in our room. The views from the room were beautiful, we looked out over the Ferris wheel, water and city. We were able to walk to 2 train stations that took us where we wanted to go! And coming back in the evening was never crowded or overwhelming! 10/10 would recommend staying here! ♥️
Stayed 4 nights in May 2025