The Yokohama Bay Hotel Tokyu

4.5 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for The Yokohama Bay Hotel Tokyu

Interior
Bay Club Floor King City View, Non Smoking | View from room
1 bedroom, down duvets, in-room safe, desk
4 restaurants, lunch, dinner served; French cuisine
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry
The current price is AU$162
10 July - 11 July

Explore the area

Map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa-ken, 220-8543
  • Pacifico Yokohama
    ‪5 min walk‬
  • Landmark Tower
    ‪6 min walk‬
  • Yokohama Stadium
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

Executive Double Room, Smoking, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 46.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Ocean Twin Bay View Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Luxury Ocean Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Bay Club Floor Twin Park View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

2 Bed Room Suite, Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Grand Corner Suite Twin Bay View Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

Bay Club Floor King Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Yokohama Floor Luxury Triple Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 49.8 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

Yokohama Floor Twin Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 40.5 sq m
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

Executive Twin Park View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

Bay Club Floor King Park View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Double Room, Non Smoking, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Yokohama Floor King Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Yokohama Floor Twin City View, Non-Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 38.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Twin Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

Luxury Harbor King Park View, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Harbor King Park View, Non-Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Yokohama Floor Twin Bay View Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 40.5 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 49.9 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
  • 96.2 sq m
  • Bay view
  • Sleeps 2
  • 2 Large Single Beds

Grand Corner Suite Twin Bay View Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
  • 93 sq m
  • Bay view
  • Sleeps 4
  • 2 Large Single Beds

Bay Club Floor King City View, Non Smoking

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Executive Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Bay Club Floor Twin City View, Non Smoking

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Heating
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

Luxury Ocean Twin Bay View Smoking

  • Sleeps 2
  • 2 Single Beds

Grand Corner Suite Bay View Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Executive Twin Park View Smoking

  • Sleeps 3
  • 2 Single Beds

Luxury Harbor King Park View Smoking

  • Sleeps 2
  • 1 King Bed

Executive King Bay View Non-Smoking

  • Sleeps 2
  • 1 King Bed

2 Bed Room Suite With Bay View Non Smoking

  • Sleeps 4
  • 2 Single Beds

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2
  • 1 King Bed

Executive King Bay View Smoking

  • Sleeps 2
  • 1 King Bed

Executive Twin Park View Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Bay Club Floor King City View Non-Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Twin City View Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin City View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Bay Club Floor Twin Park View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Accessible Twin City View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Executive Twin Bay View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Luxury Triple Park View Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Executive Twin Bay View Smoking

  • Sleeps 2
  • 2 Single Beds

Grand Family Suite Bay View

  • Sleeps 4
  • 2 Double Beds

Bay Club Floor King Park View Non-smoking

  • Sleeps 2
  • 1 King Bed

Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Yokohama

A luxury stay in Yokohama awaits you at The Yokohama Bay Hotel Tokyu. Within just a 10-minute stroll, you'll find Landmark Tower and Pacifico Yokohama. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering at Beauty Avenue SOCIE can include massages and facials along with access to the hot tub. The restaurant, Queen Alice, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6 meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4.5-property class Minatomirai hotel include Anpanman Museum and Yamashita Park.

What's nearby

  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Landmark Tower - 6 min walk - 0.6 km
  • Anpanman Museum - 12 min walk - 1.1 km
  • Yamashita Park - 20 min walk - 1.7 km
  • Yokohama Stadium - 2 min drive - 2.4 km

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Tokyo (HND-Haneda) - 29 min drive

Restaurants

  • ‪クイーンズタワー - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Takanashi Milk Restaurant - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェトスカ - ‬1 min walk

About this property

The Yokohama Bay Hotel Tokyu

Luxury hotel with 4 restaurants and full-service spa
The Yokohama Bay Hotel Tokyu offers its guests a full-service spa and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, a vending machine, and gift shops/newsstands are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 480 guestrooms or units
  • 4 dining venues
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and a safe. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Avenue SOCIE. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Tosca
  • Oshima
  • Queen Alice
  • Somerhouse
  • szechwan restaurant CHEN

Things to do

  • Full-service spa
  • Gym

Family friendly

  • DVD player
  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed facility fee charged for swimming pool access only applies from July 1 to September 30, 2023. The listed fee is for adults ages 20 and older. The fee is JPY 4,000 for guests ages 16-19, and JPY 2,000 for ages 6-15. There are no fees for ages 5 and under.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. Starting April 1, 2024, the optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.
Due to renovations, indoor pool is not available from October 1, 2024 to June 30, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

What is the cancellation policy at The Yokohama Bay Hotel Tokyu?

The Yokohama Bay Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Yokohama Bay Hotel Tokyu?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at The Yokohama Bay Hotel Tokyu on 10 July 2025 start from AU$162.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Yokohama Bay Hotel Tokyu?

Yep, The Yokohama Bay Hotel Tokyu has a self car park for JPY 1600 per day.

Are there any beaches close to The Yokohama Bay Hotel Tokyu?

The closest beach to The Yokohama Bay Hotel Tokyu is Zushi Beach (19.4 km).

Is there a spa on site at The Yokohama Bay Hotel Tokyu?

Yep, Beauty Avenue SOCIE is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does The Yokohama Bay Hotel Tokyu serve breakfast?

Yeah, travelers give top marks to the buffet breakfast here! Served daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Yokohama Bay Hotel Tokyu?

No, The Yokohama Bay Hotel Tokyu does not offer an airport shuttle service.

Is there a bar or restaurant at The Yokohama Bay Hotel Tokyu?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Yokohama Bay Hotel Tokyu?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Yokohama Bay Hotel Tokyu?

No, only service animals are allowed.

The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1182 out of 1554 reviews
Rating 8 - Good. 270 out of 1554 reviews
Rating 6 - Okay. 67 out of 1554 reviews
Rating 4 - Poor. 20 out of 1554 reviews
Rating 2 - Terrible. 15 out of 1554 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Stayed 3 nights in Mar 2025

8/10 Good

WARREN P M

Stayed 3 nights in Mar 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 14 nights in Feb 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and professional. Room was always clean. We did laundry service and it was delivered nicely.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Mar 2025

10/10 Excellent

c

Stayed 4 nights in Feb 2025

10/10 Excellent

julie, winter haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Yokohama Bay Hotel and we always enjoy our time here. The location is perfect for us and the way we like to travel. We will definitely stay again soon!
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and excellent guest service from all staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, amenities
Very helpful hotel staff!
Stayed 7 nights in Mar 2025

10/10 Excellent

Soon Wah John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with a superb location close to the exhibition halls and located within a shopping area. Beautiful and good sized room with all the things I needed.
Stayed 2 nights in Feb 2025

10/10 Excellent

WENHONG

Stayed 2 nights in Mar 2025

10/10 Excellent

Neeracha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is so spacious and comfortable. The balcony with bay view is a plus. The location is great. The airport limousine bus stop is just in front of the hotel so it is very convenient. The staffs are very attentive and nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Remington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly there is a metro literally underneath the hotel which is the queen tower complex, so it is extremely convenient from going from narita airport straight to the hotel with only 5 minutes of walking. Ontop of that there is a family mart 2 minutes away from the hotel inside the complex without you having to go outside if there is somehow nasty weather. The staff are extremely nice and accommodating little to no struggle in communication. The room service and food in the hotel is subpar way better than the quality in 5 star hotels in America. The laundry is cheap and they return it nicely packed and folded. And house keeping is daily which replaces linens and all the accommodations, excluding the hotel given shower soaps. The view is stunning worth the extra dollar! Will definitely come back here for 2 weeks instead of one, I heavily recommend anyone who goes to Tokyo or the surrounding areas to book here.

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

PATRICK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with second to none hospitality and service. Hotel is located directly connected to the Queen's Court/Plaza and plenty of dining and shopping options in the immediate area. Nearly everything is within walking distance to include subways and the train station. Hotel does have parking available. Highly recommended.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
It was great that the hotel is connected to the station.
Stayed 2 nights in Feb 2025

10/10 Excellent

kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent. helpful staff. clean rooms. always stocked. good location as it is connected to a shopping center and a 5 minute walk to 7-evolved. thank you.
Stayed 7 nights in Feb 2025

10/10 Excellent

Wai Kheong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Same place, familiar comfort

One of my favorite place to stay in Yokohama / Tokyo, rooms big and spacious, view is great, limousine bus stops right at doorstep, establishment however has aged a fair bit and needs some renewal definitely.
Stayed 9 nights in Feb 2025

10/10 Excellent

Saarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I’ve stayed in. The hotel is located by a shopping mall and train station making travel into the main cities easy. It’s a nice family area to stay in and there is plenty to do around the hotel. The facilities are amazing and the rooms are cleaned to perfection. The only downside at the moment is that the pool is closed - I didn’t check this properly when booking and was disappointed to find this out when checking in. Other than this I’d highly recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nuttanit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025