The Yokohama Bay Hotel Tokyu

Photo gallery for The Yokohama Bay Hotel Tokyu

View from property
Front of property – evening/night
Bay Club Floor Twin Park View, Non Smoking
Park view
4 restaurants; lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$208
31 May - 1 June

Explore the area

View map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543
  • Place, Pacifico Yokohama
    ‪5 min walk‬
  • Place, Yokohama Cosmo World
    ‪5 min walk‬
  • Place, Landmark Tower
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪54 min drive‬

Room options

Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(69 reviews)
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Luxury Harbor King Park View, Smoking

  • Park view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • Park view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Ocean Twin Bay View, Smoking

  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Luxury Ocean Twin Bay View Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Grand Corner Suite Bay View, Smoking 92.6sqm

  • Bay view
  • 93 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Grand Corner Suite Bay View, Non-Smoking 92.6sqm

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Bay Club Floor Twin Park View, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(24 reviews)
  • Park view
  • 50 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Executive Twin Bay View, Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Bay view
  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(118 reviews)
  • Bay view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Executive King Bay View ,Non-Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive King Bay View ,Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room, Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room, Non Smoking, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Bay Club Floor King Bay View, Non Smoking

  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

(High Floor)Yokohama Floor Twin City View, Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Bay view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

(High Floor)Yokohama Floor King Bay View, Non-Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

(High Floor)Yokohama Floor Grand Corner Suite Bay View, Non-Smoking 92.6sqm

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Bay Club Floor Twin Bay View, Non Smoking

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

(High Floor) Yokohama Floor King Park View, Non-Smoking

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive King Park View ,Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Twin Park View Smoking

  • Sleeps 3
  • Free Wi-Fi

Executive Twin Park View Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Grand Corner Suite Bay View Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Luxury Ocean Twin Bay View Smoking

  • Sleeps 2
  • Free Wi-Fi

Grand Corner Suite Bay View Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin City View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Bay View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible Twin City View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin City View Smoking

  • Sleeps 2
  • Free Wi-Fi

Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Bay Club Floor King City View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive King Bay View Smoking

  • Sleeps 2
  • Free Wi-Fi

Luxury Triple Park View Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Bay Club Floor Twin Park View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Executive King Bay View Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Luxury Harbor King Park View Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Bay View Smoking

  • Sleeps 2
  • Free Wi-Fi

Grand Family Suite Bay View

  • Sleeps 4
  • Free Wi-Fi

Bay Club Floor King Park View Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

  • Sleeps 3
  • Free Wi-Fi

Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

  • Sleeps 3
  • Free Wi-Fi

Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

  • Sleeps 3
  • Free Wi-Fi

Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

  • Sleeps 2
  • Free Wi-Fi

Yokohama Floor Grand Corner Suite Twin Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Luxury King Park View with View Bath - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Luxury King Park View with View Bath - Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Yokohama

A luxury stay in Yokohama awaits you at The Yokohama Bay Hotel Tokyu. Within just a 10-minute stroll, you'll find Pacifico Yokohama and Landmark Tower. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with access to the hot tub. The restaurant, Queen Alice, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6 meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4.5-property class Minatomirai hotel include Red Brick Warehouse and K-Arena Yokohama.

What's nearby

  • Yokohama Minato Mirai Hall - 2 min walk - 0.2 km
  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Yokohama Cosmo World - 5 min walk - 0.4 km
  • Landmark Tower - 8 min walk - 0.7 km
  • Red Brick Warehouse - 13 min walk - 1.2 km

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Tokyo (HND-Haneda) - 32 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェ トスカ (CAFE Tosca) - ‬1 min walk
  • ‪香川一福 - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

The Yokohama Bay Hotel Tokyu

The Yokohama Bay Hotel Tokyu offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 480 guestrooms or units
  • 4 dining venues
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and a safe. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,600 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Tosca
  • Oshima
  • Queen Alice
  • Somerhouse
  • szechwan restaurant CHEN

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.

This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Yokohama Bay Hotel

Yokohama Bay Hotel Tokyu

Yokohama Bay Tokyu

Yokohama Bay Tokyu Hotel

Pan Pacific Yokohama

Yokohama Pan Pacific

The Yokohama Tokyu Yokohama

The Yokohama Bay Hotel Tokyu Hotel

The Yokohama Bay Hotel Tokyu Yokohama

The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

What is the cancellation policy at The Yokohama Bay Hotel Tokyu?

The Yokohama Bay Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Yokohama Bay Hotel Tokyu?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at The Yokohama Bay Hotel Tokyu on 31 May 2026 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Yokohama Bay Hotel Tokyu?

Yep, The Yokohama Bay Hotel Tokyu has a self car park for JPY 1600 per day. A self car park is also available, for a fee.

Are there any beaches close to The Yokohama Bay Hotel Tokyu?

The closest beach to The Yokohama Bay Hotel Tokyu is Zaimokuza Beach (18.4 km).

Is there a spa on site at The Yokohama Bay Hotel Tokyu?

Yep, there is an onsite spa at The Yokohama Bay Hotel Tokyu. You'll enjoy heaps of services like facials and body treatments.

Does The Yokohama Bay Hotel Tokyu have a pool?

The Yokohama Bay Hotel Tokyu has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at The Yokohama Bay Hotel Tokyu?

The Yokohama Bay Hotel Tokyu features a full-service spa, an indoor pool and 4 restaurants.

Is The Yokohama Bay Hotel Tokyu family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Yokohama Bay Hotel Tokyu is a hit with families.

Does The Yokohama Bay Hotel Tokyu serve breakfast?

Yeah, travelers give top marks to the buffet breakfast here! Served daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Yokohama Bay Hotel Tokyu?

No, The Yokohama Bay Hotel Tokyu does not offer an airport shuttle service.

Is there a bar or restaurant at The Yokohama Bay Hotel Tokyu?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Yokohama Bay Hotel Tokyu?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Yokohama Bay Hotel Tokyu?

No, only service animals are allowed.

The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1591 out of 2018 reviews
Rating 8 - Good. 315 out of 2018 reviews
Rating 6 - Okay. 76 out of 2018 reviews
Rating 4 - Poor. 17 out of 2018 reviews
Rating 2 - Terrible. 19 out of 2018 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

wen xiao

Stayed 4 nights in Feb 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service, and beautiful view. Very clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

alan, Gold Coast

Liked: Cleanliness, amenities, property conditions & facilities
Size of room tertific staff...especially duty managers
Stayed 3 nights in Feb 2026

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There is very little English spoken but those who could were helpful. My biggest disappointment was when you check out at 11am there were no taxis outside or queue line. There were people like myself waiting and others just jumped ahead to try and take our taxi. As a world traveller I would rate this as poor if I could. It ruined the beautiful room and food experience
Stayed 3 nights in Feb 2026

10/10 Excellent

Lavontat

Stayed 2 nights in Feb 2026

10/10 Excellent

Ching Yee m

Liked: Cleanliness, staff & service, amenities
Excellent service and the room is spacious with nice view.
Stayed 4 nights in Feb 2026

2/10 Terrible

Wayne, Calgary

Stayed 2 nights in Feb 2026

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Feb 2026

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Gerry, Wailuku

Liked: Cleanliness, amenities, property conditions & facilities
Room view was spectacular. Staff front desk Ito and Shino above beyond service…both also understood English language. The Yokohama Bay TOKYU great accommodation and perfect location, it’s near to shopping and restaurants.
Stayed 6 nights in Feb 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from friendly and capable staff. Great views from the higher level Bay View rooms, clean and bathrooms with all one expects. Also a good size room that leaves room to relax.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal service! I have stayed at many many fine hotels throughout Japan for decades. This was my first trip to Yokohama and the staff in this wonderful hotel just made it wonderful beyond my expectations
Stayed 3 nights in Feb 2026

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, had a great view, amenities were very nice, and staff are so welcoming.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes and very courteous.
Stayed 2 nights in Feb 2026

10/10 Excellent

gordon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with lovely views. Comfortable clean spacious room with balcony. Excellent bathroom. Varied breakfast offering.
Room view
Breakfast area
Breakfast area
Japanese breakfast
Stayed 3 nights in Feb 2026

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service
Always excellent. Everything is good
Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The accommodation was more than I expected. Very pleasant staff as well as house keeping.
Stayed 6 nights in Jan 2026

10/10 Excellent

yukie

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very clean hotel and rooms in a great location with friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Love this place! Wonderful balcony, amazing staff and just a great spot!!! Yes!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Takeshi

Stayed 10 nights in Jan 2026

10/10 Excellent

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, great views and friendly helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jack Woojin

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are very friendly!
Stayed 7 nights in Jan 2026

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel will be my go-to Yokohama stay. The lobby connects to the subway station! Its perfect location gives you a great view of Cosmo World also
Stayed 3 nights in Oct 2025