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Shin Yokohama Prince Hotel

4.0 star property
Central Yokohama hotel connected to a shopping centre, steps from Yokohama Arena

Photo gallery for Shin Yokohama Prince Hotel

Interior detail
Premium bedding, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$150
4 Sept - 5 Sept

Explore the area

View map
3-4 Shin Yokohama, Kohoku-ku, Yokohama, Kanagawa-ken, 222-8533
  • Yokohama Arena
    ‪3 min walk‬
  • Nissan Stadium
    ‪14 min walk‬
  • Anpanman Museum
    ‪9 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Deluxe King Room, Smoking, 38F (Extra bed added for 3rd guest)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room, Smoking, 38F (Extra bed added for 3rd guest)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Deluxe King Room, Non Smoking, 38-39F (Extra Bed added for 3rd guest)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room, Non Smoking, 38-39F (Extra Bed added for 3rd guest)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for (Upgraded) High Floor, Sky View Double Room, Floor 36-37 (Non-Smoking)

Premium bedding, in-room safe, desk, blackout curtains

(Upgraded) High Floor, Sky View Double Room, Floor 36-37 (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, 2 Single Beds, 8-15F, Smoking (Sofa bed added for 3rd guest)

Premium bedding, in-room safe, desk, blackout curtains

Moderate Twin Room, 2 Single Beds, 8-15F, Smoking (Sofa bed added for 3rd guest)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 35F, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Double Room, 35F, Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for (Upgraded) Basic Twin Room Floor 20-31 (Non-Smoking)

Premium bedding, in-room safe, desk, blackout curtains

(Upgraded) Basic Twin Room Floor 20-31 (Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single, 15F, Single Use, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Moderate Single, 15F, Single Use, Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for (Upgraded) High Floor, Standard Double Room, Above Floor 33 (Non-Smoking)

Premium bedding, in-room safe, desk, blackout curtains

(Upgraded) High Floor, Standard Double Room, Above Floor 33 (Non-Smoking)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin Room, 2 Single Beds, 9-19F, Non Smoking (Sofa bed added for 3rd guest)

Premium bedding, in-room safe, desk, blackout curtains

Moderate Twin Room, 2 Single Beds, 9-19F, Non Smoking (Sofa bed added for 3rd guest)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 33F and up, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Double Room, 33F and up, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House for 1 person,Smoking, Check in 5pm out 9am

Premium bedding, in-room safe, desk, blackout curtains

Run of House for 1 person,Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Run of House for 2 people, Non Smoking, Check in 5pm out 9am

Premium bedding, in-room safe, desk, blackout curtains

Run of House for 2 people, Non Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single, 7·8F, Single Use, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Single, 7·8F, Single Use, Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of House for 2 people,Smoking, Check in 5pm out 9am

Premium bedding, in-room safe, desk, blackout curtains

Run of House for 2 people,Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room 2 Sigle Bed 20-31F, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Twin Room 2 Sigle Bed 20-31F, Non Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single, 10-17F, Single Use, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Moderate Single, 10-17F, Single Use, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Smoking, 35F (Extra bed(s) added for 3rd and/or 4th guest)

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room, Smoking, 35F (Extra bed(s) added for 3rd and/or 4th guest)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 41 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Standard Single, 9F, Single Use, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Single, 9F, Single Use, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of House for 1 person, Non Smoking, Check in 5pm out 9am

Premium bedding, in-room safe, desk, blackout curtains

Run of House for 1 person, Non Smoking, Check in 5pm out 9am

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi Double Room 19F, Non Smoking

Semi Double Room 19F, Non Smoking

Semi Double Room 19F, Non Smoking

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking, 36/37F (Extra bed(s) added for 3rd and/or 4th guest)

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking, 36/37F (Extra bed(s) added for 3rd and/or 4th guest)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 41 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Twin Room 2 Sigle Bed 25F, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Twin Room 2 Sigle Bed 25F, Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Hotel Associa Shin-Yokohama

Shin-Yokohama
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.7 out of 5, Exceptional, 1,002 reviews
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About the area

Yokohama

Shin Yokohama Prince Hotel puts you in the heart of Yokohama, connected to a shopping centre and within a 20-minute stroll of Yokohama Arena and Nissan Stadium. Highlights at this hotel include 3 restaurants and in-room free WiFi. .The restaurant, Hagoromo Restaurant, serves Japanese cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Shin-Yokohama hotel include Landmark Tower and Anpanman Museum.

What's nearby

  • Yokohama Arena - 3 min walk - 0.3 km
  • Shinyokohama Raumen Museum - 4 min walk - 0.4 km
  • Nissan Stadium - 14 min walk - 1.3 km
  • Anpanman Museum - 9 min drive - 9.1 km
  • Pacifico Yokohama - 10 min drive - 9.8 km

Getting around

  • Shin-Yokohama Station - 4 min walk
  • Kita-shin-yokohama Station - 19 min walk
  • Tokyo (HND-Haneda) - 33 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪リンガーハット - ‬3 min walk
  • ‪サイゼリヤ - ‬4 min walk
  • ‪ブッフェダイニング ケッヘル - ‬1 min walk

About this property

Shin Yokohama Prince Hotel

Central Yokohama hotel connected to a shopping centre, steps from Yokohama Arena
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Shin Yokohama Prince Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Yokohama hotel.

  • 1 building
  • 875 guestrooms or units
  • 42 levels
  • 3 dining venues
  • Built in 1992
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shin Yokohama Prince Hotel offers 875 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and hairdryers.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Hotel Associa Shin-Yokohama

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  • Air conditioning
  • Gym
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hagoromo Restaurant
  • Kochel Buffet Restaurant
  • Teppanyaki Dinning
  • Top of Yokohama

Things to do

  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 42 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1750 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shin Yokohama Prince
Shin Yokohama Prince Hotel
Prince Hotel Yokohama
Yokohama Prince Hotel
Shin Prince Hotel
Shin Prince
Shin Yokohama Prince
Shin Yokohama Prince Hotel Hotel
Shin Yokohama Prince Hotel Yokohama
Shin Yokohama Prince Hotel Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Shin Yokohama Prince Hotel?

Shin Yokohama Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shin Yokohama Prince Hotel?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at Shin Yokohama Prince Hotel on 4 Sept 2025 start from AU$149.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shin Yokohama Prince Hotel?

Yep, Shin Yokohama Prince Hotel has a self car park with in/out privileges for JPY 1000 per night.

Are there any beaches close to Shin Yokohama Prince Hotel?

The closest beach to Shin Yokohama Prince Hotel is Odaiba Beach Park (19.7 km).

What makes Shin Yokohama Prince Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shin Yokohama Prince Hotel.

Are there hot tubs in the rooms at Shin Yokohama Prince Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Shin Yokohama Prince Hotel serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Shin Yokohama Prince Hotel?

No, Shin Yokohama Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shin Yokohama Prince Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shin Yokohama Prince Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Shin Yokohama Prince Hotel?

No, only service animals are allowed.

Shin Yokohama Prince Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1027 reviews
Rating 8 - Good. 336 out of 1027 reviews
Rating 6 - Okay. 114 out of 1027 reviews
Rating 4 - Poor. 40 out of 1027 reviews
Rating 2 - Terrible. 25 out of 1027 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

melinda

Stayed 3 nights in May 2025

10/10 Excellent

Brenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful views and staff!
Stayed 1 night in May 2025

6/10 Okay

Caterina

Travelled with group
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高の景色！　駅からすぐで　ショッピングも出来て　とにかくこの立地とクオリティでこの価格は最高です！　また是非利用したいです。
Stayed 2 nights in May 2025

10/10 Excellent

Kenichi

Stayed 1 night in Apr 2025

10/10 Excellent

María de los angeles

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Nice stay. Clean and comfortable room. Professional and Friendly Hotel Staff. Extra pluses- 7-11 convience store onsite, close proximity to major train station and good variety of restaurant options.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Loud large travel group ruined the experience. They seemed to take over the hotel, including the floor we stayed on. They kept their doors open and yelled to each other from room to room. Complained 3 times to the staff who kept trying to quiet them down. Ruined an otherwise nice hotel. I'll stick to smaller hotels that tour groups don't frequent.
Stayed 1 night in Apr 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area with lots to do and explore. Convenient for transportation as well
Stayed 1 night in Apr 2025

10/10 Excellent

YASUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, it was very nice.

1. My stay at your place was excellent and comfortable indeed. Your hotel staff was very polite and caring. 2. Some asian country's group customer was noisy at the lobby, that was a little bit regretful. 3. I have one suggestion. It should be better to try to clean the wall of your building's atrium. 　Appearance of the atrium is important, especially in the case of the modern disign building, I duly suggest. If I am the hotel manager, would rather plan to re-design to glass inner wall, for example. That would add value of your hotel considerably.
Stayed 1 night in Apr 2025

10/10 Excellent

Shinichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

2/10 Terrible

CHIA CHEN

Stayed 5 nights in Apr 2025

2/10 Terrible

CHIA CHEN

Stayed 5 nights in Apr 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Very convenient location for commuting via Shin-Yokohama station, which was only a few minutes walk. Staff were nice, courteous and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The hotel is nice and clean. The staff were friendly. The only things I could suggest would be to extend the hours of the restaurant/bar in the main lobby and to add comfortable seating in the main lobby. There is plenty of space to do so.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Sauber grosses zimmer im 39 Stock. Gutes Frühstück.
Stayed 1 night in Mar 2025

6/10 Okay

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable beds

Beautiful hotel with lots of amenities but the bed was hard and uncomfortable to sleep on. Everyone in our group had the same experience with the uncomfortable beds.
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel. Comfortable bed in a clean room with good amenities.
Stayed 1 night in Mar 2025

8/10 Good

Phuong Trang

Travelled with family
Liked: Staff & service, amenities
Nice. Next to Shinkansen station
Stayed 2 nights in Mar 2025

10/10 Excellent

Norio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も良かった
Stayed 4 nights in Mar 2025

10/10 Excellent

Abiodun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding!!!
Stayed 2 nights in Mar 2025