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Kokoro Mio Hotel & Wellnes

5.0 star property
Lakefront hotel with full-service spa and 24-hour front desk

Photo gallery for Kokoro Mio Hotel & Wellnes

Property grounds
Master Suite | Terrace/patio
View from property
Restaurant
Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Pet-friendly
The current price is AU$525
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Privada de los Sueños, Xul-Ha, QROO, 77963
  • Place, Laguna Milagros
  • Place, Cenote Azul
    ‪17 min drive‬
  • Place, Cenote Cocalitos
    ‪20 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Garden
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Garden
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

Highlights

Garden
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Xul-Ha

A luxury stay in Xul-Ha awaits you at Kokoro Mio Hotel & Wellnes. You'll be 1.5 km (0.9 mi) from Lake Bacalar and 8.9 km (5.5 mi) from Laguna Milagros. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and aromatherapy. Gran Balam is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 9:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Xul-Ha hotel include Cenote Azul and Cenote Cocalitos.

What's nearby

  • Lake Bacalar - 19 min walk - 1.6 km
  • Cenote Azul - 17 min drive - 17.1 km
  • Cenote Cocalitos - 20 min drive - 18.5 km
  • Laguna Bacalar Ecological Park - 27 min drive - 22.7 km
  • Chetumal Ferry Terminal - 37 min drive - 25.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • Siete By Habitas Bacalar
  • ‪Antojitos "La Guadalupana - ‬11 min drive
  • ‪Dragon restaurant - ‬20 min drive
  • ‪Descubrimiento - ‬12 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive

About this property

Kokoro Mio Hotel & Wellnes

Lakefront hotel with full-service spa and 24-hour front desk
Kokoro Mio Hotel & Wellnes offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Kokoro Mio Hotel & Wellnes also features a terrace, a garden, and concierge services. Self parking is free.

This 5-star Xul-Ha hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kokoro Mio Hotel & Wellnes offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes desks. This Xul-Ha hotel provides complimentary wireless Internet access. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Our Habitas Bacalar – Adults Only
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 238 reviews
The price is AU$463
includes taxes & fees
9 Nov - 10 Nov
Our Habitas Bacalar – Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 450.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults and MXN 100 to 500 for children
  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

What is the cancellation policy at Kokoro Mio Hotel & Wellnes?

Kokoro Mio Hotel & Wellnes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kokoro Mio Hotel & Wellnes?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Kokoro Mio Hotel & Wellnes on 22 Nov 2025 start from AU$524.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kokoro Mio Hotel & Wellnes?

Yep, Kokoro Mio Hotel & Wellnes has a free self car park.

Are there any beaches close to Kokoro Mio Hotel & Wellnes?

The closest beach to Kokoro Mio Hotel & Wellnes is Dos Mulas (19.3 km).

Is there a spa on site at Kokoro Mio Hotel & Wellnes?

Yep, there is an onsite spa at Kokoro Mio Hotel & Wellnes. You'll enjoy services like massages.

Does Kokoro Mio Hotel & Wellnes have a pool?

Kokoro Mio Hotel & Wellnes has an outdoor pool.

What makes Kokoro Mio Hotel & Wellnes a romantic place to stay?

Couples dining and romance packages, as well as private pools and private balconies in the guestrooms, help set the scene for a romantic weekend at Kokoro Mio Hotel & Wellnes.

Are there hot tubs in the rooms at Kokoro Mio Hotel & Wellnes?

No, but there are private pools in the guestrooms.

Does Kokoro Mio Hotel & Wellnes serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 9:00 AM and 11:00 AM.

Is there a free airport shuttle available at Kokoro Mio Hotel & Wellnes?

No, Kokoro Mio Hotel & Wellnes does not offer an airport shuttle service.

Is there a bar or restaurant at Kokoro Mio Hotel & Wellnes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kokoro Mio Hotel & Wellnes?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kokoro Mio Hotel & Wellnes?

Cats and dogs are welcome at Kokoro Mio Hotel & Wellnes, with food and water bowls on offer.

Kokoro Mio Hotel & Wellnes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chiemi

Liked: Cleanliness, staff & service, property conditions & facilities
An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Alasdair

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Mylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna
Stayed 2 nights in May 2025

8/10 Good

Irasema

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire
Stayed 4 nights in Jun 2025

10/10 Excellent

Yamileth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in May 2025

6/10 Okay

Natali

Liked: Staff & service
En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo.
Stayed 1 night in May 2025

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros.
Stayed 4 nights in May 2025

8/10 Good

Selene Magdaleno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es bonito y se respira tranquilidad
Stayed 4 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy hermoso hotel y excelente atención
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy Elizabeth Balleza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cintlali, Zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Stayed 2 nights in Jan 2025

10/10 Excellent

Magali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit paradis

Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Stayed 1 night in Oct 2024