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Kokoro Mio Hotel & Wellnes

Photo gallery for Kokoro Mio Hotel & Wellnes

A rustic wooden structure with a thatched roof, surrounded by dense foliage and a gravel path leading to it.
A room with a bed, wooden walls, and a canopy bed.
A wooden deck with lounge chairs and a hot tub surrounded by lush greenery.
A thatched-roof hut with a wooden sign indicating room number 10, surrounded by dense forest.
A wooden deck with a bamboo railing, surrounded by dense foliage and a thatched roof structure.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$279
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Privada de los Sueños, Xul-Ha, QROO, 77963
  • Place, Lake Bacalar
    ‪18 min walk‬
  • Place, Cenote Cocalitos
    ‪15 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite

A neatly made bed with white linens and two decorative pillows, a wooden headboard, and a small wooden nightstand.

Suite

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

A modern bedroom with a large bed, two sofas, and a wooden headboard.

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

A room with a bed, wooden walls, and a canopy bed.

Superior Suite

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Private Pool

Deluxe Double Room, Private Pool

Deluxe Double Room, Private Pool

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Cabin

Family Cabin

Family Cabin

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Bunk Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Superior

A room with a bed, wooden walls, and a canopy bed.

Suite Superior

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A room with a bed, wooden walls, and a canopy bed.

Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master SuIte

A room with a bed, wooden walls, and a canopy bed.

Master SuIte

  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Xul-Ha

A luxury stay in Xul-Ha awaits you at Kokoro Mio Hotel & Wellnes. You'll be 0.8 km (0.5 mi) from Lake Bacalar and 8.9 km (5.5 mi) from Laguna Milagros. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and aromatherapy. Gran Balam is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free continental breakfast is offered between 9:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .In proximity to this 5-property class Xul-Ha hotel you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 18 min walk - 1.5 km
  • Cenote Azul - 13 min drive - 17.1 km
  • Cenote Cocalitos - 15 min drive - 18.5 km
  • Fort of San Felipe - 19 min drive - 22.0 km
  • Laguna Bacalar Ecological Park - 20 min drive - 22.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Hotel Mia Xulha - ‬5 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive
  • ‪Carnitas Huay Pix - ‬10 min drive
  • ‪El Abuelo - ‬11 min drive
  • ‪barbacoa y mixiotes - ‬4 min drive

About this property

Kokoro Mio Hotel & Wellnes

Kokoro Mio Hotel & Wellnes offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The luxury Kokoro Mio Hotel & Wellnes also features a terrace, a garden, and concierge services. Self parking is free.

This 5-star Xul-Ha hotel is smoke free.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kokoro Mio Hotel & Wellnes offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, and bathrobes. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Spa pool
  • Spa
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The price is AU$158
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 008-025-000970/2026

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

What is the cancellation policy at Kokoro Mio Hotel & Wellnes?

Kokoro Mio Hotel & Wellnes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kokoro Mio Hotel & Wellnes?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Kokoro Mio Hotel & Wellnes on 24 Aug 2026 start from AU$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kokoro Mio Hotel & Wellnes?

Yep, Kokoro Mio Hotel & Wellnes has a free self car park.

Are there any beaches close to Kokoro Mio Hotel & Wellnes?

The closest beach to Kokoro Mio Hotel & Wellnes is Miami Beach (18.3 km).

Is there a spa on site at Kokoro Mio Hotel & Wellnes?

Yep, there is an onsite spa at Kokoro Mio Hotel & Wellnes. You'll enjoy services like massages.

Does Kokoro Mio Hotel & Wellnes have a pool?

Kokoro Mio Hotel & Wellnes has an outdoor pool.

What makes Kokoro Mio Hotel & Wellnes a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Kokoro Mio Hotel & Wellnes.

Is Kokoro Mio Hotel & Wellnes family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free extra beds and travel cots in the guestrooms, it's no surprise that Kokoro Mio Hotel & Wellnes is a hit with families.

Does Kokoro Mio Hotel & Wellnes serve breakfast?

Yep, complimentary continental brekkie is served daily between 9:00 AM and 11:00 AM.

Is there a free airport shuttle available at Kokoro Mio Hotel & Wellnes?

No, Kokoro Mio Hotel & Wellnes does not offer an airport shuttle service.

Is there a bar or restaurant at Kokoro Mio Hotel & Wellnes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kokoro Mio Hotel & Wellnes?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kokoro Mio Hotel & Wellnes?

Cats and dogs are welcome at Kokoro Mio Hotel & Wellnes, with food and water bowls on offer.

Kokoro Mio Hotel & Wellnes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chiemi

Liked: Cleanliness, staff & service, property conditions & facilities
An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities
The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Lloyd Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Dong

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, and the property has lots of design details with nature. I will highly recommend the Yoga class and massage sessions with Daniel as I get recovered from a chronic pain in my shoulder after two yoga classes and a massage. I had no mosquitos in my room although I was in the jungle, and I think the property did a great job with mosquitos control around the room. There are some around the reception area though.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Danyella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención y el lugar es excepcional
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

José Teodoro Caballero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de primera, el hotel excelente. Mis únicas recomendaciones: mejorar el café y otras opciones de almohadas.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles. El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna
Stayed 2 nights in May 2025
Verified review

8/10 Good

Irasema

Liked: Cleanliness, property conditions & facilities
Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Yamileth

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Natali

Liked: Staff & service
En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Selene Magdaleno

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es bonito y se respira tranquilidad
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy hermoso hotel y excelente atención
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Nancy Elizabeth Balleza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Cintlali

Liked: Cleanliness, staff & service, property conditions & facilities
ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit paradis

Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Gabriela Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Esmeralda

Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Mylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024