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4.3 out of 5

"Very friendly and helpful concierge staff but the building is tired " More

By a verified traveller on Fri 24 May 2019

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Hotel Description

Sofitel Xian on Renmin Square places you in the heart of Xi'an, connected to the convention center and 1.4 km (0.9 mi) from Xi'an Bell Tower. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

All 178 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Additionally, separate bathtubs and showers, free newspapers, and free bottled water are available.

A day of pampering at Le Spa can include massages, aromatherapy, and hydrotherapy along with access to the hot springs/mineral springs and mud bath. The restaurant, Le Chinois, is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center, spa tub, sauna, and kids' swimming pool. 23681 square feet (2200 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and free childcare. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Xi’an City Center hotel, you'll be 1.9 km (1.2 mi) from Xi'an City Walls.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$94* Per night/room 30 May - 31 May

Suite, 1 King Bed (Prestige)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Single Beds, View (Club Sofitel Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, View (Club Sofitel)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sofitel Xian on Renmin Square ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Xian on Renmin Square

Everyone (2) Couples (2) Family (3)
4 out of 5
Very friendly and helpful concierge staff but the building is tired

Posted by on 24 May 2019

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5 out of 5
The exceptional service was the standout. My son was unwell and we had to get him medicines. Leo ( chief concierge) in particular was extremely helpful. Not only did he call the pharmacy to check If the medicines were available, he took us there and ensured we got what we wanted. As we had to cancel the group tour to Terra-cotta warriors, Leo also organised a private car with such short notice. I cannot recommend this hotel enough. The breakfast buffet spread was amazing too!

Posted by on 28 Apr. 2019

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5 out of 5
Pros: Great room.
Location: In a gated compound in a fairly run-down city. Very helpful staff.
Difficult to find and get into but excellent standard.

Posted by on 23 Sep. 2015

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Comment from Hotel Management

24 Sep. 2015 by Sofitel Xian

Dear Guest, Thank you for sharing your comments regarding your stay at the Sofitel Xian on Renmin Square. We are glad to learn that you found the hotel standards are excellent and we look forward to welcoming you back in the near future. Sincerely Rudy Rodas General Manager

5 out of 5
Pros: View out window of space and serenity
Cons: We couldn't stay longer
Location: Perfect
Facilities: Outstanding; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; will recommend to friends & family

Posted by , from Australia - QLD - Brisbane on 6 Nov. 2014

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5 out of 5
Pros: The staff were amazing. Worth upgrading to the Club level, great lounge with good benefits
Location: Perfect
Facilities: Above average; Value: Affordable; Service: Phenomenal; Cleanliness: Immaculate; On-site Churasco BBQ restaurant is fabulous!

Posted by , from Canada on 3 Jun. 2013

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5 out of 5
Pros: Beautiful pool
Cons: Nothing wrong
Location: Wonderful
Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; Great buffet

Posted by , from Australia - NSW - Wollongong on 9 May 2013

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1 out of 5

Posted by , from Australia - NSW - Sydney on 8 Jun. 2012

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Property Features

Sofitel Xian on Renmin Square offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 23681 square feet (2200 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Sofitel Xian on Renmin Square. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Xi'an hotel.

  • 1 building
  • 178 guestrooms or units
  • 13 levels
  • 3 dining venues
  • 23681 sq ft of conference space
  • 2200 sq m of conference space
  • Built in 2005
  • Bar or lounge
  • Coffee shop
  • Childcare (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Xi'an (XIY-Xianyang Intl.) (37.8 km / 23.5 mi)
  • Train station: Xi'an Station (2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sofitel Xian on Renmin Square offers 178 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Le Chinois - This restaurant serves lunch and dinner. Reservations are required.

Azur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Chuarssco - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Spa Services

  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 8
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 360.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 158 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Renmin
  • Sofitel Renmin Hotel
  • Sofitel Renmin Hotel Xian Square
  • Sofitel Xian Renmin Square
  • Sofitel Xi An
  • Sofitel Xian On Renmin Square China/Shaanxi
  • Sofitel Xian On Renmin Square Hotel Xi`An
  • Xi'an Sofitel
  • Sofitel Xian Renmin Square Hotel
  • Sofitel Renmin Square Hotel
  • Sofitel Renmin Square
  • Sofitel Xian on Renmin Square Hotel
  • Sofitel Xian on Renmin Square Xi'an
  • Sofitel Xian on Renmin Square Hotel Xi'an

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.