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Jinmao Hotel Xi'an Downtown

4.0 star property

Photo gallery for Jinmao Hotel Xi'an Downtown

270° Panorama Suite
Creator video
Rooftop terrace
Exterior
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
No. 36, Zhuba City, Beilin District, Xi'an, Shaanxi, 7100012
  • Place, Drum Tower
    ‪8 min walk‬
  • Place, Xi'an Bell Tower
    ‪10 min walk‬
  • Place, Xi'an City Walls
    ‪17 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for 270° Panorama Suite

270° Panorama Suite

270° Panorama Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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About the area

Xi'an

Jinmao Hotel Xi'an Downtown places you in the centre of Xi'an, within just a 15-minute stroll of Xi'an Bell Tower and Drum Tower. Highlights at this Art Deco hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a conference centre and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 4-property class Xi’an City Center hotel include Xi'an City Walls and Shaanxi History Museum.

What's nearby

  • Yisu Grand Theater - 4 min walk - 0.4 km
  • Drum Tower - 8 min walk - 0.8 km
  • Xi'an Bell Tower - 10 min walk - 0.9 km
  • Great Mosque of Xi'an - 10 min walk - 0.9 km
  • Xi'an City Walls - 17 min walk - 1.5 km

Getting around

  • Zhonglou Station - 4 min walk
  • Xi'an Station - 10 min drive
  • Xi'an (XIY-Xianyang Intl.) - 48 min drive

Restaurants

  • ‪Club Habana - ‬8 min walk
  • ‪McDonald's (麦当劳) - ‬5 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪Burger King 汉堡王 - ‬2 min walk
  • ‪粤珍轩（新城广场店） - ‬3 min walk

About this property

Jinmao Hotel Xi'an Downtown

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A fitness centre, a library, and a vending machine are also featured at the business-friendly Jinmao Hotel Xi'an Downtown. Self parking is free.

This 4-star Xi'an hotel is smoke free.

  • 160 guestrooms or units
  • 12 levels
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Jinmao Hotel Xi'an Downtown offers 160 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 to 58 for adults and CNY 29 to 58 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 March 2026 to 5 March 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jinmao Hotel Xi'an Downtown

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 to 58 for adults and CNY 29 to 58 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Jinmao Hotel Xian Central
Jinmao Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel
Jinmao Hotel Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel Xi'an
Jinmao Hotel Xi'an Downtown ( Bell Drum Tower)
Jinmao Hotel Xi’an Central (Former Citadines Center Xi’an)
JinMao Hotel Xi’an Central (Former Citadines Xi’an Center)
Jinmao Hotel Xian Drum Tower(Former Citadines Center Xi’an)
Jinmao Hotel Xi’an Drum Tower(Former Citadines Center Xi’an)

Frequently asked questions

What is the cancellation policy at Jinmao Hotel Xi'an Downtown?

Jinmao Hotel Xi'an Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jinmao Hotel Xi'an Downtown?

Yep, Jinmao Hotel Xi'an Downtown has a free self car park.

What makes Jinmao Hotel Xi'an Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Jinmao Hotel Xi'an Downtown.

Does Jinmao Hotel Xi'an Downtown serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Jinmao Hotel Xi'an Downtown?

No, Jinmao Hotel Xi'an Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Jinmao Hotel Xi'an Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Jinmao Hotel Xi'an Downtown?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Jinmao Hotel Xi'an Downtown?

No, pets and service animals are not allowed.

Jinmao Hotel Xi'an Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 137 reviews
Rating 8 - Good. 30 out of 137 reviews
Rating 6 - Okay. 5 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy and spacious for a family of 3 - 4. Shopping / dining options around the hotel was fantastic. Hotel staff was accomodating. Would go back again if i'm back in Xi'an.
Stayed 10 nights in Nov 2025

10/10 Excellent

Keira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location and very good value for the price. We were able to use the laundry facilities, which were a huge need for us at the time! There were quite a few people also needing laundry at the same time and the machines do take a very long time if you need to dry so just be prepared for that. Very pleasant stay!
Stayed 2 nights in Nov 2025

8/10 Good

karen yu har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food
Stayed 4 nights in Nov 2025

10/10 Excellent

Ben, CAMPSIE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean Room, Good staff service, close proximity to transport. Very delicious breakfast
Stayed 6 nights in Nov 2025

10/10 Excellent

Bethany, St Petersburg

Liked: Cleanliness, amenities, property conditions & facilities
Great location near the Muslim Quarter and central. Very comfortable bed and nice room design, although floor is showing wear, definitely used the slippers. My only dissapointment was that the hotel website listed an on-site bar, which was not open. Also listed a restaurant, this must have included the breakfast room as there was not another restaurant in the hotel. However, the hotel is literally surrounded by restaurants so there are plenty of options!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the city centre. Good breakfast. Close to metro stations and all attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, and a great bonus is the hotel’s laundry room for washing and drying clothes. Breakfast is reasonably good.
Stayed 6 nights in Nov 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Zhiqiang

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was centrally located and within walking distance to drum tower, bell tower and Metro station. Room was clean and spacious. The receptionist and all staff in the hotel was friendly and helpful. There is a travel desk at the ground floor and able to make last min tour arrangement. There are a few restaurant along the street in front of the hotel. Only negative point is the room seem a bit dated but the location and staff more than make up for it. Highly recommended hotel for 1st time traveller to Xi'An.
Stayed 7 nights in Nov 2025

8/10 Good

KHIAM LEONG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Satisfactory
Stayed 5 nights in Oct 2025

10/10 Excellent

Huong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and ensured our stay was as comfortable as possible. The room was spacious and was well maintained. The free breakfast had a good variety of western and Chinese items. The hotel was excellent value for the money.
Stayed 4 nights in Oct 2025

10/10 Excellent

ying wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had veggies and fruits
Stayed 5 nights in Oct 2025

10/10 Excellent

Yan Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms with decent breakfast. The hotel is in a really good location with food and key attractions all within a walkable distance
Stayed 4 nights in Oct 2025

8/10 Good

Manisha

Liked: Cleanliness, staff & service, room comfort
Very convenient location, comfortable rooms and nice staff, wish there was more breakfast options
Stayed 3 nights in Oct 2025

10/10 Excellent

Pio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had a fantastically great first impression. The staff was helpful in assisting me with questions and finding things I need and store to go to. They also offered to assist me in visiting tourist attractions around the city. The hotel itself was great and within walking distance to multiple restaurants with fantastic food. I plan on returning in the future.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel at the best location with reasonable price. No complaints
Stayed 4 nights in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great walking options
Stayed 2 nights in Oct 2025

6/10 Okay

Haoying

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is on a very crowded noisy street. Noisy inside out with car honking and restaurant loud speakers blasting almost all the time. Our room was on a high level, we switched room mid-way of our stay but still could not escape the noise. One night some hotel guests shouted late into the night. Laundry machines are not in good working condition. We were regularly pestered by a sales person in the hotel lobby trying to sell us show tickets. Overall we would not recommend this hotel for stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located in a not so clean neighborhood. But other than that hotel is very good. Staff great. Clean and breakfast was good options. Walkable to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yiqin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best part for me, very convenient and easy for the first time visitors.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samuel, Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as an American, they were extremely accommodating to me and were happy to use translation apps to help get me the information I needed. Room was very nice and the location is great
Stayed 3 nights in Jul 2025

10/10 Excellent

Thuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - walking to the Bell and Drum towers. Very good breakfast with a variety of choice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. You can easily walk to many areas. There are many food options nearby. The room was really comfortable, clean and spacious. The breakfast was ok. Overall nice stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 3 nights in Jun 2025