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Grand Hyatt Xi An

Property class: 5 and above

Photo gallery for Grand Hyatt Xi An

A modern skyscraper with a curved glass facade and a prominent entrance.
Creator video - submitted by tonywang
A modern hotel lobby with a large digital art display, a grand chandelier, and a reception desk.
A modern indoor pool area with geometric lighting fixtures, lounge chairs, and a glass-enclosed pool.
A modern restaurant with a central bar, multiple seating areas, and a high ceiling with exposed beams.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$162
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065
  • Place, Xi'an Greenland Pico International Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Yongyang Park
    ‪12 min walk‬
  • Place, Shaanxi Swimming and Diving Stadium
    ‪2 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪55 min drive‬

Room options

View all photos for Grand King Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Grand King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Twin Room

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a round coffee table, and a TV mounted on the wall.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Deluxe Twin Room

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Deluxe Twin Room

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Grand Club King Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Grand Club King Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Club Twin Room

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Club Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Grand Club Deluxe King Room

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a lamp.

Grand Club Deluxe King Room

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite King Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Grand Suite King Room

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Grand Executive Suite

A modern living room with a sofa, coffee table, and chairs. There is a dining area with a table and chairs. A kitchen area with appliances is visible.

Grand Executive Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Family Room

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Family Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Family Room

  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Grand Suite, 1 King Bed (Deluxe)

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Suite, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

You may also like

Ad
A spacious lobby with a long bench, seating area, and modern lighting fixtures.

Hilton Xi'an High-tech Zone

Yanta Qu
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 81 reviews
The price is AU$128
includes taxes & fees
30 Oct - 31 Oct
Hilton Xi'an High-tech Zone

About the area

Xi'an

A luxury stay in Xi'an awaits you at Grand Hyatt Xi An. Within just a 15-minute stroll, you'll find Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. Highlights at this hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Yanta Qu hotel include Xi'an City Walls and Xi'an Bell Tower.

What's nearby

  • Xi'an Greenland Pico International Convention and Exhibition Center - 10 min walk - 0.9 km
  • Yongyang Park - 12 min walk - 1.0 km
  • Shaanxi Swimming and Diving Stadium - 2 min drive - 2.0 km
  • Shaanxi Sport Training Center - 2 min drive - 1.9 km
  • Xi'an Bell Tower - 14 min drive - 14.4 km

Getting around

  • Tiyuchang Station - 10 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xi'an (XIY-Xianyang Intl.) - 38 min drive

Restaurants

  • ‪Chang'an Bridge - ‬1 min walk
  • ‪KFC - ‬4 min walk
  • ‪SUBWAY 赛百味 - ‬9 min walk
  • ‪Burger King (汉堡王) - ‬7 min walk
  • ‪西安饭庄（高新区锦业路） - ‬11 min walk

About this property

Grand Hyatt Xi An

Grand Hyatt Xi An offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and barbecue grills are also featured at the luxury Grand Hyatt Xi An. Self parking is free.

This 5-star Xi'an hotel is smoke free.

  • 380 guestrooms or units
  • 34 levels
  • 5 dining venues
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Hyatt Xi An offers 380 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

A spacious lobby with marble columns, a large chandelier, and traditional artwork on the walls.
Hilton Xi'an City Wall
Xi’an City Center
  • Pool
  • Spa pool
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 544 reviews
The price is AU$120
includes taxes & fees
25 Oct - 26 Oct
Hilton Xi'an City Wall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 178 for adults and CNY 178 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 34 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Xi An

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 for adults and from CNY 178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

What is the cancellation policy at Grand Hyatt Xi An?

Grand Hyatt Xi An offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Xi An?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Xi An on 26 Oct 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Xi An?

Yep, Grand Hyatt Xi An has a free self car park.

Is there a spa on site at Grand Hyatt Xi An?

Yep, there is an onsite spa at Grand Hyatt Xi An.

Does Grand Hyatt Xi An have a pool?

Grand Hyatt Xi An has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Grand Hyatt Xi An?

Grand Hyatt Xi An features a full-service spa, a health club and an indoor pool.

What makes Grand Hyatt Xi An a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Xi An.

Is Grand Hyatt Xi An family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Xi An is a hit with families.

Does Grand Hyatt Xi An serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:30 AM and 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Xi An?

No, Grand Hyatt Xi An does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Xi An?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Xi An?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Xi An?

No, pets and service animals are not allowed.

Grand Hyatt Xi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 98 reviews
Rating 8 - Good. 12 out of 98 reviews
Rating 6 - Okay. 2 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very kind.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good exp in china. Strongly recommend!
Stayed 4 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Stayed 7 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access, and did not tell us about the security deposit. Instead, my credit card was charged for the full amount of both rooms again, even though the stay had already been prepaid, creating unnecessary confusion. The Executive Lounge was also underwhelming, with a very limited food and beverage selection that did not meet the standards I expect from a Grand Hyatt. For a luxury hotel, service should be exceptional, but it simply wasn't. While the building is attractive and the rooms are spacious, the overall guest experience did not justify the price or the five-star rating. There are better values in Xi'an, and based on our experience, I would choose another hotel on my next visit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
깨끗하고 친절합니다
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
예.깨끗하고 직원분들이 친절했어요
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
직원들이 매우 친절하고 깨끗합니다.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
很滿意，但房間只供應番梘 提議加洗手液比較方便
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

별로에요

근처 5성급이 없어 여기가 갈뿐이지 전체적으로 좋친 않ㅅㅂ니다.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

그랜드 하얏트 시안

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった。
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito- disponibilità del personale
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.
Stayed 2 nights in Apr 2023