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Grand Hyatt Xi An

Photo gallery for Grand Hyatt Xi An

Front of property – evening/night
Creator video - submitted by tonywang
Terrace/patio
Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$160
includes taxes & fees
26 June - 27 June

Explore the area

View map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065
  • Place, Xi'an Greenland Pico International Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Yongyang Park
    ‪12 min walk‬
  • Place, Shaanxi Sport Training Center
    ‪18 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Grand King Room

Minibar, in-room safe, desk, soundproofing

Grand King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Twin Room

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Club King Room

Minibar, in-room safe, desk, soundproofing

Grand Club King Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Club Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Club Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Grand Club Deluxe King Room

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite King Room

Minibar, in-room safe, desk, soundproofing

Grand Suite King Room

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, soundproofing

Grand Executive Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 79 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Suite, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Xi'an

A luxury stay in Xi'an awaits you at Grand Hyatt Xi An. Within just a 15-minute stroll, you'll find Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. Highlights at this hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Yanta Qu hotel include Shaanxi Sport Training Center and Shaanxi Swimming and Diving Stadium.

What's nearby

  • Xi'an Greenland Pico International Convention and Exhibition Center - 10 min walk - 0.9 km
  • Yongyang Park - 12 min walk - 1.0 km
  • Shaanxi Sport Training Center - 18 min walk - 1.6 km
  • Shaanxi Swimming and Diving Stadium - 2 min drive - 2.3 km
  • Xi'an Bell Tower - 13 min drive - 16.1 km

Getting around

  • Tiyuchang Station - 10 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xi'an (XIY-Xianyang Intl.) - 37 min drive

Restaurants

  • ‪SUBWAY 赛百味 - ‬9 min walk
  • ‪KFC - ‬4 min walk
  • ‪方舟 SUSHI MASTERS - ‬7 min walk
  • ‪Leban - ‬11 min walk
  • ‪Burger King (汉堡王) - ‬7 min walk

About this property

Grand Hyatt Xi An

Grand Hyatt Xi An offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and barbecue grills are also featured at the luxury Grand Hyatt Xi An. Self parking is free.

This 5-star Xi'an hotel is smoke free.

  • 380 guestrooms or units
  • 34 levels
  • 5 dining venues
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Hyatt Xi An offers 380 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Shangri-La Xian
Yanta Qu
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 174 reviews
The price is AU$121
includes taxes & fees
12 July - 13 July
Shangri-La Xian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 178 for adults and CNY 178 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 34 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 29 2026 to June 12 2026 (dates subject to change):
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Xi An

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 for adults and from CNY 178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

What is the cancellation policy at Grand Hyatt Xi An?

Grand Hyatt Xi An offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Xi An?

As of 22 June 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Xi An on 26 June 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Xi An?

Yep, Grand Hyatt Xi An has a free self car park.

Is there a spa on site at Grand Hyatt Xi An?

Yep, there is an onsite spa at Grand Hyatt Xi An.

Does Grand Hyatt Xi An have a pool?

Grand Hyatt Xi An has an indoor pool. The pool is open 6:00 AM to 11:00 PM. The swimming pool will be unavailable from May 29 2026 to June 12 2026 (dates subject to change).

What luxury perks are available at Grand Hyatt Xi An?

Grand Hyatt Xi An features a full-service spa, a health club and an indoor pool.

What makes Grand Hyatt Xi An a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Xi An.

Is Grand Hyatt Xi An family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Xi An is a hit with families.

Does Grand Hyatt Xi An serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:30 AM and 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Xi An?

No, Grand Hyatt Xi An does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Xi An?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Xi An?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Xi An?

No, pets and service animals are not allowed.

Grand Hyatt Xi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 89 reviews
Rating 8 - Good. 11 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Woan Pin

Liked: Cleanliness, staff & service, amenities
Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Stayed 7 nights in May 2024
Verified

10/10 Excellent

YOUNGJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

BYUNG JUN

Liked: Cleanliness, staff & service, amenities
깨끗하고 친절합니다
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Heeseok

Liked: Cleanliness, staff & service, amenities
예.깨끗하고 직원분들이 친절했어요
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sungjoon

Liked: Cleanliness, staff & service, amenities
직원들이 매우 친절하고 깨끗합니다.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Nov 2025
Verified

8/10 Good

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SHUI FONG

Liked: Cleanliness, staff & service, property conditions & facilities
很滿意，但房間只供應番梘 提議加洗手液比較方便
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

KI EUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

junggeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

그랜드 하얏트 시안

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

yoshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった。
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito- disponibilità del personale
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

SEJIN

Liked: Staff & service
Disliked: Cleanliness
가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Siu Hung Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近地鐵站，去啲中心點都好近，附近亦都有好多食肆，而係我哋最鍾意嘅大排檔附近都有平靚正！
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错！推荐！服务很好！早餐也很丰富。
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 숙소와 인테리어, 전경이 좋습니다. 교통도 편리합니다. 훌륭한 피트니 시설과 사우니, 수영장이 있어 휴가로 좋습니다. 직원 모두 진철합니다.
Stayed 7 nights in Jan 2020