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Jin Jiang International Hotel Xi'an

Property class: 4.5

Photo gallery for Jin Jiang International Hotel Xi'an

A spacious lobby with a large wooden pillar, a decorative hanging light fixture, and a view of the city through large windows.
Creator video
A hotel room with a large bed, a desk, a chair, and a view of the city at dusk.
A well-lit living room with a large window, a sofa, a coffee table, and a decorative wall panel.
A modern building with a curved facade and a water feature in front.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$107
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
No. 6 West Section, Euro Asia Avenue, Chan Ba Ecological District, Xi'an, Shaanxi, 710021
  • Place, Xi'an Public Library
    ‪4 min drive‬
  • Place, Daming Palace National Heritage Park
    ‪6 min drive‬
  • Place, Xi'an City Walls
    ‪9 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe King Room, Garden View

A hotel room with a large bed, a desk, a chair, and a view of the city at dusk.

Deluxe King Room, Garden View

  • Garden view
  • 680 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with two beds, a desk, a chair, a lamp, a vase with flowers, a wardrobe, and a television.

Deluxe Twin Room, Garden View

  • Garden view
  • 399 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe King Room, River View

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Deluxe King Room, River View

  • River view
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Grand King Room, Garden View

A hotel room with a large bed, a desk, a chair, and a view of the city at dusk.

Grand King Room, Garden View

  • Garden view
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, River View

A hotel room with two beds, a desk, a chair, a lamp, a vase with flowers, a wardrobe, and a television.

Deluxe Twin Room, River View

  • River view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Grand Twin Room, Garden View

A hotel room with two beds, a desk, a TV, and a large window offering a city view.

Grand Twin Room, Garden View

  • Garden view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Grand King Room, River View

A hotel room with a large bed, a desk, a chair, and a view of the city at dusk.

Grand King Room, River View

  • River view
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Grand Twin Room, River View

A hotel room with two beds, a desk, a TV, and a large window offering a city view.

Grand Twin Room, River View

  • River view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Suite

A well-lit living room with a large window, a sofa, a coffee table, and a decorative wall panel.

Superior Suite

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a sofa, armchairs, a coffee table, a TV, a desk, and a large window with a city view.

Executive Suite

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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A spacious lobby with a long bench, seating area, and modern lighting fixtures.

Hilton Xi'an High-tech Zone

Yanta Qu
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 81 reviews
The price is AU$129
includes taxes & fees
31 Oct - 1 Nov
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About the area

Xi'an

A luxury stay in Xi'an awaits you at Jin Jiang International Hotel Xi'an. You'll be 3.2 km (2 mi) from Xi'an Public Library and 5.2 km (3.2 mi) from Chang'an University (Weishui Campus). Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, DRAGON PALACE, serves Chinese cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and kids' swimming pool as well as access to bike hire. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4.5-property class Weiyang hotel include Xi'an City Walls and Xi'an Bell Tower.

What's nearby

  • Xi'an Public Library - 4 min drive - 5.2 km
  • Daming Palace National Heritage Park - 6 min drive - 7.1 km
  • Chang'an University (Weishui Campus) - 6 min drive - 6.2 km
  • Xi'an City Walls - 9 min drive - 10.3 km
  • Xi'an Bell Tower - 11 min drive - 12.5 km

Getting around

  • Xingzheng Zhongxin Station - 3 min walk
  • Xi'an North Railway Station - 10 min drive
  • Xi'an (XIY-Xianyang Intl.) - 33 min drive

Restaurants

  • ‪棒！约翰 - ‬11 min walk
  • ‪HEYTEA 喜茶 - ‬5 min walk
  • ‪外婆印象 - ‬8 min walk
  • ‪西安饭庄 - ‬2 min drive
  • ‪徐记海鲜 - ‬4 min drive

About this property

Jin Jiang International Hotel Xi'an

Jin Jiang International Hotel Xi'an offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A children's pool, a terrace, and barbecue grills are also featured at the luxury Jin Jiang International Hotel Xi'an. Parking is available for a fee.

  • 353 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2008
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • ATM
  • Lift
  • Bar or lounge
Jin Jiang International Hotel Xi'an offers 353 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Exterior
Grand Mercure Xian Renmin Square
Xi’an City Center
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 402 reviews
The price is AU$72
includes taxes & fees
21 Oct - 22 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CNY 48 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 150 to 150 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • CAFÉ BERLIN
  • DRAGON PALACE
  • ZEN TEABAR KITCHEN

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2008

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 150 to 150 per person
  • Self-parking fee: CNY 48 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Kempinski Xian
Jin Jiang International Hotel
Kempinski Hotel Xian Xi'an
Kempinski Xian
Kempinski Xian Xi'an
Xian Kempinski
Xian Kempinski Hotel
Kempinski Hotel Xi'An China/Shaanxi
Jin Jiang International Xi'an
Jin Jiang International
Jin Jiang Xi'an China Shaanxi
Jin Jiang International Hotel Xi'an Hotel
Jin Jiang International Hotel Xi'an Xi'an
Jin Jiang International Hotel Xi'an Hotel Xi'an
Jin Jiang International Hotel Xi'an China/shaanxi

Frequently asked questions

What is the cancellation policy at Jin Jiang International Hotel Xi'an?

Jin Jiang International Hotel Xi'an offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jin Jiang International Hotel Xi'an?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at Jin Jiang International Hotel Xi'an on 19 Oct 2026 start from AU$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jin Jiang International Hotel Xi'an?

Yep, Jin Jiang International Hotel Xi'an has a self car park for CNY 48 per day. A self car park is also available, for a fee.

Is there a spa on site at Jin Jiang International Hotel Xi'an?

Yep, there is an onsite spa at Jin Jiang International Hotel Xi'an.

Does Jin Jiang International Hotel Xi'an have a pool?

Jin Jiang International Hotel Xi'an has an indoor pool and a kids' pool.

What luxury perks are available at Jin Jiang International Hotel Xi'an?

Jin Jiang International Hotel Xi'an features a full-service spa, an indoor pool and 3 restaurants.

Is Jin Jiang International Hotel Xi'an family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Jin Jiang International Hotel Xi'an is a hit with families.

Does Jin Jiang International Hotel Xi'an serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Jin Jiang International Hotel Xi'an?

No, Jin Jiang International Hotel Xi'an does not offer an airport shuttle service.

Is there a bar or restaurant at Jin Jiang International Hotel Xi'an?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jin Jiang International Hotel Xi'an?

Check-in begins at 2 PM.

Are pets allowed at Jin Jiang International Hotel Xi'an?

No, only service animals are allowed.

Jin Jiang International Hotel Xi'an Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Molto gentile la manager della reception, l'unica a parlare inglese. Per essere un international hotel la valutazione non può essere positiva
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Not the Kempinski quality I always dreamed of

Booked this over Hilton, Sofitel, and a few other big name 5 stars. It was comparable in price but so many negatives. Bad pool, bad restaurants, poor service. I was really surprised as I always thought Kempenski was at the top and I've always wanted to stay there. So far away from the city...about 30-40 min away from everything. Ended up eating dinner at Sofitel in the city and was blown away...and pretty sad we didn't stay there. I really have nothing good to say, it looked like a 3 star hotel over looking a dirty river. Also, indoor pool was not very clean. In addition to enforcing their swimming cap policy (I have a shaved head). Breakfast was terrible, ingredients were lacking. Not even any decent coffee. Very disappointing. I've lived in China over 4 years, so I am not just complaining about it. Also...I stayed with a Chinese female friend. She called for late checkout, they told her no. (she spoke in chinese) I called back, asked the same question (in english), they said sure with no hesitation. That was pretty rude and she is still angry about it....pretty sure it was because I was not Chinese.
Verified review

6/10 Okay

西安の六つ星ホテルとその評価

市外で、ホテルの周りには観光地が殆ど無い。タクシーで30分以上移動しなければならない。また、ホテルでの食事は、六つ星ホテルとは思えない程、普通である。部屋に無料のインスタントコーヒーは無く、ミルクと砂糖の混ざったカフェオレテイストのインスタントしかなかった。ドイツビールをホテルの飲み屋で作っているらしく、味は非常に上品で質の高いお酒であった。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

郊外の静かなホテル

清潔感があり綺麗なホテルでした。フロントの対応も丁寧でした。WiFiは日本に比べ速度は低いですが問題なくつながります。中華レストラン、ドイツビアバーに行きましたが非常に美味しかったです。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value

Good value for a Kepinski. The german pub was nice.
Verified review

6/10 Okay

Disliked: Cleanliness

静かなホテル

西安郊外の静かなドイツ系ホテルで、マアマアです。朝食込みでホテルを予約をできなかったので、ホテルで朝食を取ると３倍の１５０元取られました！！（予約時にしていれば５０元？らしい）
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice installations, great staff

Nice installations, though very far away from everything, was a bit disappointed about breakfast as I had very high expectations due to the reviews I had seen....was nice but nothing exceptional. I was in Sanya Kempinsky recently and THAT was a breakfast buffet. The bar closes at 10pm!!!!!, which was unexpected too when we went for a night cap at 10:05. All in all, nice.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for the price!

This hotel is a little bit out of the way from the city, but it was very convenient to go to see the Terracotta soldiers museum. The hotel and the grounds are beautiful. The room was big and the pool was great for the kids. They had a decent breakfast buffet included in the room rate. The only thing that was a downer was that the fridge in the room did not work and that the carpet was dirty. Otherwise our stay in this hotel was perfect!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel outside of Xian on a nice river peninsula

very large rooms, very comfortable beds/room/bathroom equipment, art decorated/modern stylish hotel located on a river peninsula inside a park, Paulaner beer/grill parties on the river side, rental bicycles available, satisfying breakfast buffet for Europeans as well, large bar with outside terrace + river view, very close to access road G30 to terracotta army museum, absolutely recommendable for visits in Xian
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Nice hotel out of the busy centre

In general, it was quite a good and relaxing stay. Lobby's beautiful and smells good. Hotel lounge is nice and peaceful. Western food is ok and food was served warm as per my request. In-door dining was ok as well. I asked for breakfast and they forgot to include a glass of orange juice and when I mentioned that to them through the phone, they gave me two glasses and apologised. Check in was ok. Staff told me that my room has not been organised so I had an upgrade and stayed in the executive lounge. Although the room doesn't really feel like it but it's comfortable enough. The room had quite some tricky switches for the lights and some are apparently not working. It shouldn't generally be like it and should be easy for guests and not be like a guessing game. For my first dinner, I didn't want to eat in my room but the staff pushed it a bit and even offered to bring a table but I was firm and said no. Their western cafe was closed then maybe because there weren't a lot of hotel clients. So they just offered to bring the food to the lounge which eased my disappointment. I felt like not all staff greet you when they see you or is it the culture of the host country? Probably. But I think being a 5 star hotel, it shouldn't be that way. My biggest disappointment was that their pool was under maintenance. They mentioned it through their website but of course some clients would not be able to check. Overall it's a good looking and comfortable hotel but I've stayed in better ones.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palatial Hotel a long way out of town

Stayed at this hotel by accident and it turned out to be graet value once we finally got there, but almost impossible to get to- especially from downtown X'ian. Do not recommend unless you have a driver, a car, or pre-arranged transportation, which can be extremely expensive!! Food and services within the hotel were also very expensive, which is a problem seeing that it is almost impossible to escape to eat somewhere else!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but out of the way

Hotel rooms are nice and the overall appearance is nice, but it is out of the way. Nice park like setting on the river. The check in desk was very helpful, I'd made a date error in booking and didn't show up as reserved so they had canceled my booking. She spent time and resurrected the booking so I could keep my hotel.com rates. But - this hotel is in a new area. There is not much around it, you need to take a cab everywhere. I'd say half of the cab drivers couldn't find the hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Der Service in diesem Hotel war hervorragend. Die Mitarbeiter waren sehr höfflich und sehr hilfsbereit. Die Ausstattung bedarf allerdings einer Modernisierung um den Standard der anderen Kempinski Hotels zu erreichen. Super Service im Paulaner mit sehr gutem deutschem Essen.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很大，会议型酒店

酒店在新区，绿化很好。有巨大的会议中心，开会的住客较多。如果是纯旅行，离市中心有些距离，最好自己开车。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

Good. Overall nice place to stay with family. Friendly staff.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったりと滞在できた。

ホテルの設備、スタッフの質についてはレベルが高い。難点があるとすれば立地。観光スポットから外れてしまっている。更に西安は元々観光客の数に対してタクシーが少ない。ホテルでタクシーを呼んで貰っても来るまでに時間が掛かる。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Silence in the city

Nice hotel located out of the city center with relaxing environment, new renovation, food was good. But hotel facilities are a bit less than expected, there was no spa at all. Overall I would recommend for a short stay with short plan for visit
Verified review

6/10 Okay

Liked: Room comfort

Satisfactory

The hotel has a renovated and non renovated wing so be aware of this! They did try to tell us that the hotel was full and we needed to be in an unrenovated room which was old and smelly. (perhaps they thought that this was acceptable due to us using our hotels.com room credits??!!) they did change our room twice after the second room refrigerator and a/c did not work….so, clean, nice breakfast included, large hotel, pleasant but not perfect.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Xian - nice hotel ruined by no air conditioner

Beautiful interior and exterior and nice room ( not sure about 5 star, but still nice). But no air conditioner!!! Their solution was for us to open the windows at night. Overall, wouldn't go back. It is pretty far from the city center as well. Awesome staff though who were very helpful (outside of the air conditioner).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xian Kempinski

The hotel was clean and good. The staff was excellent and provided the best service. The restaurants in the hotel provided the best food. Really enjoyed the stay. Only down side is that the hotel is located too far from the city center.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel nähe Terrakottaarmmee in Xiang

Sehr gepflegtes Hotel und sehr freundliches und hilfsbereites deutsches Personal in der Führungsebene. Leider hatten wir während unseres 2 Tägigen Aufenthaltes Pech mit der Aussicht auf die Umgebung. Es lag eine sehr starke Smogschicht über Xiang, die stellenweise nur eine max. Sicht von 50-100 Meter auf die schöne Umbebung des Hotels erlaubte. Mein Sohn war 2 Wochen davor in Xiang und hatte bei angenehmen Temperaturen von 15-20 Grad C eine hervorragende Sicht. Das Frühstücksbuffet im Hotel war reichhaltig und für jeden Geschmack sehr gut ausgestattet.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

was too cold in room

staff needs improvement
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Love the hotel, the food, very comfortable, peaceful, very satisfied.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

I expected more from such a hotel

I expected more from such a hotel. Specially service of the staff was not so good, politeness makes them too complicated and unefficient
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Terrocotta Warriors

My friend and I booked this hotel as it was close to the Terracotta warriors museum. We took a metered cab from the airport which was 171 RMB. Most of the cab driver wanted a flat fee of 200 RMB. The hotel is located where either the development had stopped or is lagging far behind what was originally planned as it seems to be in the middle of nowhere. We wanted to go see the Muslim quarter. It took us an hour to wait for a taxi that the concierge had called for us. Returning from the Muslim quarter caused some grief as we were refused by a few taxi drivers. We ended up taking a taxi for 100 RMB, twice the price to get there. There seems to be a dearth of taxis as even locals were getting turned down. The hotel is 5 star. My friend ended up changing rooms because his room was too hot. I set my temp to 23C but it never got below 25C. The meals we had there were very good. The hotel arranged for a taxi to take us to the Terracotta Warriors and the taxi driver arranged for a tour guide. Her English was perfect. She had 10 years experience in leading tours and knew her stuff. Her cost was 150 RMB from 9AM until 2PM. She arranged for us to have a traditional lunch which was very good. The taxi driver cost 350 RMB to take us there, wait and return us to the hotel. I thought this was very reasonable to have a guaranteed ride to the hotel. If you're only in Xi'an for a short stay, this hotel is very good place to stay. The staff speaks very good English and were very helpful.